Sonetel Reviews

Good product. It works for what we need to do some Australian online banking and product accounts stuff.

Australian virtual mobile number that can receive SMS from any Australian mobile service that requires 2MFA.

Will not display Australian mobile number on receivers phone.

I am impressed of Sonetel, that have been a top-notch tech company for so many years, miles ahead of all competitors.

More private persons and businesses should try Sonetel, so they also can experience how much better they really are.

I have profited enormously from using Sonetel. I wish the same for all others.

I have several years of experience of Sonetel as private person and now as employed in a danish company (HEJK - Reg. Soc.ec. Org., VAT DK 40511431).

It have always been a pleasure to contact Sonetel. They quickly solve the obsticles I have had over the years. Lately I have installed their smart chat app on our website, www.netmea.com, with greate succes.

And also telephone services, that really save time for us. It makes it possible to handle many customers without too much personnel.

I have earlier been a bit confused, because Sonetel is swedish, but seems totally international. It is seldom swedish companies make such a succes worldwide.

Maybe except for IKEA.

But now it is ok for me, because I have got used, to use english, when contacting Sonetel.

Perfect service and company! I would recommend to everyone in need of multiple phone numbers across multiple countries.

Great user experience and support! Everything works as a charm!
Contact with support was also excellent and quick!

None, Im totally satisfied with this company and their service.

Lots of options and great features. This has worked well for our business and allowed us to get away from ridiculously expensive providers. Thank you Sonetel!

-Affordable pricing
-Lots of great features (transcribed voicemail, receive sms, make outbound calls from desktop or app, etc.)
-Excellent customer service that takes the time to address all questions and make sure you're getting the most out of your service

No cons, we love the service. The web interface is slightly less intuitive but once you're familiar with it, it's a breeze.

He answered with clarity and explained things well. He's a big help. We would definitely recommend them.

Answered in timely manner, I have all the answers in all of my concern. He's been patient and is very helpful.

So far there's a little pause but it's fine. I would say, it's not that perfect but it doesn't really affect the assistance given.

I would recommend Sonetel to anyone who wants to have an international phone number and needs to redirects calls and text messages to their local phone number. Amazing.

I think the best thing about Sonetel is the easiness of the overall service. Setup only takes minutes.

It has restrictions for using as a phone number for Bank alerts. Also, you would receive TXT messages via email. Not a major downfall for me, but it would be nice if you could receive text messages as text messages.

A reliable and Amazing service by Sonetel.
Premium plan is very good with a lot of options.
Thank you Sonetel.

First The creating an account with Sonetel is easy and also Easy documentation, they will verify and activate the number within hours(in my case).
Voice clarity during call is high class.
Plans are really good. I have chosen Premium plan so that I can get some more benefits.
Amazing service.

There are no Cons, but one thing that I bring to your notice is customer care on call availability is a bit hard due to timezone difference (I'm from India).
Anyways they are available 24*7 through the email service.

I've got an answer the same day and the case was resolved in less than 24 hours. Hassle-free and very satisfied with service.

They were fast and diligent with my request. I highly recommend Sonetel as service and their support team.

I don't have anything to say, to be honest service was perfect.

Easy to setup and simple too. The cost is affordable. I like that I could select from a variety of number options.

Very convenient to have a toll free number up and running same day! Plans are easy to understand and simple to set up.

No sms available for text verification apps that require it.

Very good experience. Friendly staff that deal with your account in a fast and easy manner. Their site is very user friendly even for the novice.

One of the best customer supports I've had the pleasure of engaging. Very professional. They always have everything available to make your business decisions easier.

There is nothing that i was unhappy with. Will definitely be using this company more in the future.

Rounak explained me very well the problem occurring and gave me a solution to solve it.
Very helpful.

The accuracy of the answer.
The speed of the support customer.
Very helpful to find a way to solve the problem that I encountered.

Nothing .

Perfect solution. Now this problem has been solved with Sonetel Divert solution, easy and in budget.

I was needing a phone number to Cyprus because i am traveling and was not possible to answer to any call.

Nothing I don't like, everything is what i need.

Excellent!! Just perfect! Highly recommended. So glad that we find this service. I searched other options and they never worked as good as this one.

I am so happy to have this service since last year, whenever I have a question or any issues they respond right away! Highly recommended 🙌🏼

So far nothing! All works great, highly recommended.

The experience is positive. We just got a local number, forwarded to cell phones, is an easy way. Easy to configure.

The system is easy to configure, it has a good price compared to local providers which offer similar things but with less self-configuration and higher fixed costs.
We also had a good support response when needed.

- Verification of the account before activation of the phone number. It took a couple of uploads of proofs to be verified even I thing all were correct and quality of the proof were good.

Overall experience is best as of now and I am gonna use Sonetel for a long time.

The support team is Amazing, We are in the middle of the registration of the business so I was unable to give all the documents but the support team helped me to gather documents that they can use to verify the business and BOOM! My account was verified. I was frustrated at first but the verification is important I know but then I got the mail "Verified" which was an amazing thing.

Another one is that Pricing plans are so easy to understand and the unlimited plan is awesome, I can have as many numbers.

It was hard to find how to call someone, So I mailed the support team and they navigate me to the feature. This can be on the home screen or somewhere it will be easy to navigate.

The support team is amazing but they are slow to reply.

Over all Sonetel is excellent. Using the service for about 7 years now. As said, Call quality, billing services, customer service and support are all excellent. Union Calls is very satisfied with your professional services. We at Union Calls are excited to avail more services fromSonetel. Thanks- Union Calls Limited.

Call quality, billing services, customer service and support are all excellent. Union Calls is very satisfied with your professional services. We at Union Calls are excited to avail more services from Sonetel.

No more phone support is available. Phone support needs to be resumed. Email support takes a longer time to provide necessary support. For premium usage, more calling minutes are required to be given, if possibly not in the existing price then in that case the price needs to be increased. Even in case of the premium usage, after the minutes are exhausted there is no option of recharge the premium in the same month, which is again a big problem. These points are needed to be taken care. Thanks.

Fantastic service! Great Experience I recommend it to just about anyone who is looking for a good service call provider.

Easy to use software, receive calls in real time, good customer support would recommend it to anyone out there looking for a call forwarding service.

None, the service is up to par and the customer service is responsive.

Overall I am content with Sonetel's service, and would definitely recommend them. It is easy to use and you can check your bills on the website, so its user friendly.

I have been using Sonetel for my second year now, and I can declare that their service and support is excellent. The support team were very helpful, especially Yash who answered all my questions and guided me to pick the most suitable plan for my business.

It would be good if the free of charge plan would include sms service which can be billed by the amount of sms received.

Will recommend! I landed upon this service from a reference I saw on Quora. This was no 3rd or 4th service to go for. However after going through all of them for trial I selected Sonetel.

Quick setup and good setup documentations. I had issues with my verification initially, however the support executive sorted it out swiftly.

The price is a bit on the higher end and limited voice apps.

I am extremely happy with this product for the fact that it gives me the services i want and there are reliable, trustworthy and finally, No payment problems about not received money, once your payment is made trough any method, you will be created instantly

I heard about this Network Sonetel on the internet, and was a little skeptical using it, but that's the best decision so far. The staff was professional with detailed explanation on how to activate the phone line.

Their is nothing I don't like about Sonetel because their customer service efficiency is excellent and very fast to respond in any kind of problems.