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What is Zoom?

Zoom Meetings is an AI-powered video conferencing platform developed by Zoom for online meetings, remote collaboration, presentations, training sessions, and hybrid workplace communication. The software enables participants to join virtual meetings through desktop applications, mobile devices, web browsers, and compatible conference room systems. Its video conferencing capabilities include HD audio and video, screen sharing, customizable layouts, virtual backgrounds, appearance effects, and background noise suppression. Hosts can manage participant permissions, organize breakout rooms, control screen sharing, and configure meeting settings to support different collaboration requirements. Built-in collaboration features allow participants to exchange messages, annotate shared content, use digital whiteboards, and work together on documents during meetings. Zoom's AI meeting capabilities generate summaries, identify discussion highlights, extract action items, and answer questions about meeting conversations. My Notes enables users to capture personal meeting notes while AI-assisted transcription organizes important discussion points and generates structured takeaways. Automated captions and multilingual caption translation help participants follow discussions across different languages and accessibility requirements. Meeting recording capabilities allow authorized users to preserve sessions, review previous discussions, and share recordings with colleagues. Integration with Zoom Team Chat, Scheduler, Calendar, and supported third-party applications connects meeting activities with scheduling, document collaboration, and ongoing team communication. Zoom Meetings also provides administrative management, configurable security settings, meeting authentication options, reporting tools, and integrations that support deployment across small businesses, educational institutions, and large enterprises.

Pricing

Price Starts At:
$14.99 per user per month
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, Zoom provides an API

Screenshots and Video

Company Facts

Company Name:
Zoom Communications
Date Founded:
2011
Company Location:
United States
Company Website:
zoom.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Vietnamese

Zoom Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Team Communication Software

Audio Calls
Chat / Messaging
Mobile Access
Video Conferencing

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing

Remote Work Software

Live Chat
Meeting Management
Screen Sharing
Video Chat
Web Conferencing

Meeting Software

Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Meeting Room Booking
Scheduling

Live Streaming Software

Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording

Internal Communications Software

App Integration
Chat/Messaging
Telephony
Video Chat
Voice Chat

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging

Collaboration Software

Calendar Management
Real Time Editing
Video Conferencing

More Zoom Categories

  • Reviewer Name: Pradeep K.
    Position: Student
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set 5 out of 5 stars
    Layout 4 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 4 out of 5 stars
    Would you Recommend to Others? 9 out of 10

    Best Online meeting classes

    5 out of 5 stars Date: Nov 24 2020
    Summary

    Overall experience is quite good! Best platform to share our views and also best way to create meetings during this pandemic.

    Positive

    Great sounds effect! Video graphics also great! Best platform to share information. Awesome experience.

    Negative

    Major drawback of this application is security and privacy as well as it few time to generate meeting link.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Personal Trainer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set 5 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    Zoom review

    5 out of 5 stars Updated: Apr 10 2020
    Summary

    Very good product. Delivers exactly what is says it does and really good pricing overall. Makes work meetings very simple for everyone.

    Positive

    Great set up, easy to navigate and send meetings out to participants. Easy platform and love the group calls!

    Negative

    Some security issues with random people hopping to open meetings, but not terrible as long as password required upon meeting is set.

    Read More...
  • Reviewer Name: Harrizon R.
    Position: Technical Support Analyst
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set 4 out of 5 stars
    Layout 3 out of 5 stars
    Ease Of Use 4 out of 5 stars
    Cost 3 out of 5 stars
    Customer Service 3 out of 5 stars
    Would you Recommend to Others? 9 out of 10

    Flexibility to carry out your work activities

    4 out of 5 stars Date: Dec 17 2020
    Summary

    Give it time, discover all its functions and also use assimilations. If you use Google Drive and also Google Calendar, it's incredible. You can search tutorials on Youtube for more information. It's really simple to connect to my group, no matter where they are, as long as they zoom. One of the main advantages that is worth keeping in mind are the numerous assimilations that Zoom has, as simple as making an appointment with Google, clicking on the Zoom option, and that's it!

    Positive

    Zoom is a fantastic device to stay connected with all your colleagues. For those of you who haven't tried it yet, try connecting your Google account to Zoom and see how simple it is to operate its functions and features.

    Negative

    There is absolutely nothing to dislike, considering that the pandemic still prevails, they have really reached the top of our needs, several other companies have really tried to capture, but they don't seem to figure out how to do it so efficiently. The direct exposure that Zoom really set them up for success, as well as they really recognized exactly how to keep the individual's assumptions at a high perpetuity.

    Read More...
  • Reviewer Name: Luv S.
    Position: Student
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set 4 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 4 out of 5 stars
    Customer Service 4 out of 5 stars
    Would you Recommend to Others? 9 out of 10

    Best application for online studies.

    5 out of 5 stars Date: Nov 26 2020
    Summary

    I am using this software on a daily basis and i m totally satisfied with this software.
    I recommend to use this software for online study and video chats with colleagues, relatives and friends.
    Video quality is very good.

    Positive

    Best application for online study.
    Easy to use.
    Helpful for online meetings and online classes.
    Video and audio quality quite good.
    We can communicate with more than 2 people in a same time.

    Negative

    Some issues occur during group video chats.
    Security and privacy policy is not so good.

    Read More...
  • Reviewer Name: Gaurav R.
    Position: Engineer
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set 5 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 4 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    Lockdown partner

    5 out of 5 stars Date: May 25 2020
    Summary

    It is fantastic webinar tool which gives you tons of features to play with. The video quality is outstanding. The word " outstanding " I used because it gives me very high quality video experience and it's far better than its competitors. The tool is very reliable and trustworthy. Due to clean interface you can easily navigate and learn to use. My office team already adopted this tool and we had great experience.

    Positive

    Simple UI makes easy to navigate. Wonderful support and feedback experience. Gives essentially power to host to manage its meeting. Well optimized mobile and desktop version. It helping to maintain social distancing by working remotely. Setting up process is reasonably fast.

    Negative

    I don't find any cons on this tool but I would be happy if they increases conferencing time of free plan.

    Read More...
  • Reviewer Name: Maryam K.
    Position: E-Learning Instructor
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set 5 out of 5 stars
    Layout 4 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Customer Service 4 out of 5 stars
    Would you Recommend to Others? 9 out of 10

    Communication with ease

    4 out of 5 stars Date: Oct 01 2020
    Summary

    Overall Zoom has the capability to surpass all other communication tools as it provides many unique features at one place which others lacks.

    Positive

    Zoom is becoming one of the most used communication tool, specially for E-learning, webinars and business meetings and in response they really provide very secure and reliable communication solution. Zoom can be install and used on any OS without any problems.

    Negative

    Web interface is not so attractive and if we click the meeting invitation link in email it redirects to zoom download page instead of starting meeting right away.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Service Engineer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set 5 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 9 out of 10

    Suitable for office meetings

    5 out of 5 stars Date: Aug 23 2020
    Summary

    Overall, Zoom is a great software for video calling. I mostly use it for office meetings and conferences due to great quality and features.

    Positive

    Zoom provides a great video calling application which is easy to use and works great for simple to conference level video calls. It has greatly helped me and my team in connecting for meetings without any hassle.

    Negative

    I don't have any issues so far, it works great and even provides great applications for all devices Android or Apple.

    Read More...
  • Reviewer Name: Terry I.
    Position: IT Specialist
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set 4 out of 5 stars
    Layout 4 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 4 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 9 out of 10

    I use this all the time

    5 out of 5 stars Date: Dec 08 2020
    Summary

    This is an excellent and easy-to-use program with great reliability and excellent audio/video quality.

    Positive

    It's easy and it just works. I can invite others easily and the reliability of the connections is excellent. Video and audio quality are excellent. They stay on top of security issues and resolve them quickly.

    Negative

    It seems like some non-essential features aren't fully baked yet. For instance, I have added multiple users from my meetings to my friends list, but can't really do anything with the friends list. When I try to invite them, they don't ever seem to receive the invite.

    Read More...
  • Reviewer Name: Mika T.
    Position: Systems Administrator
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set 4 out of 5 stars
    Layout 3 out of 5 stars
    Ease Of Use 3 out of 5 stars
    Cost 3 out of 5 stars
    Customer Service 3 out of 5 stars
    Would you Recommend to Others? 7 out of 10

    Pretty good, but room for improvement.

    3 out of 5 stars Date: Nov 03 2020
    Summary

    We're generally happy with zoom conferencing but it might not be our first choice if we had to choose again.

    Positive

    Technically sound, reliable, and good audio/video quality. It's a big name too, so everyone has used it.

    Negative

    Compared to some fully browser based offerings, it can be a little harder to use since you have to install software.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Student
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set 5 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    Quality

    5 out of 5 stars Date: Nov 13 2020
    Summary

    Overall this app is excellent. I highly refer everyone to use this app for once. Its features and connectivity are very good.

    Positive

    The quality of Zoom App is very awesome and I just love this app . I recommend everyone of you to use this app for video calling.

    Negative

    Sometimes this app gets automatically closed and it's very disappointing because when you are in the middle of any meeting then it causes disturbance.

    Read More...
  • Reviewer Name: Cody H.
    Position: Student
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set 4 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 9 out of 10

    It is nice but has some issues to work out.

    4 out of 5 stars Date: Sep 14 2020
    Summary

    Overall there are some issues but it is the best software to use while I am attending online class. Looking at other software it seems cluttered and a mess to use.

    Positive

    I really like how it allows me to connect with my teachers and education. It is easy to use and allows to re-upload past meetings. This is a nice feature that I use to go back over lessons when I might have missed something.

    Negative

    When using the past meetings feature I notice that it is very glitchy. Having to scrub though the video to find a certain part has a ton of lag.

    Read More...
  • Reviewer Name: Greg S.
    Position: President/CEO
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set 5 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    Zoom helps fill the Room

    5 out of 5 stars Date: Aug 22 2020
    Summary

    Overall, I feel ZOOM is a highly effective tool to bring constituents or family together during these unprecedented times!

    Positive

    Ease of use and the ability to interact as though I was literally in a conference room sitting next to my peers!

    Negative

    The fact that you must have a camera on your computer to be seen by the other participants.

    Read More...
  • Reviewer Name: Chahal S.
    Position: Chartered Accountant
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set 5 out of 5 stars
    Layout 4 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 4 out of 5 stars
    Customer Service 3 out of 5 stars
    Would you Recommend to Others? 9 out of 10

    Great quality and easy to use

    5 out of 5 stars Date: May 24 2020
    Summary

    It's a great tool to get interact your teachers or doing meeting for you business. It makes life more easy and convenient. It has great user-friendly interface even an elementary school student can join without any issue. Recording of audio and video is great you can start or pause by some simple clicks. It's have very crystal clear audio and video quality and what it made for and this makes the video conference tool great.

    Positive

    Zoom is very essentially tool for distant learning and meeting. It has great user-friendly interface with crystal audio and video quality. Very easy to joining link. I like the screen sharing and scheduling feature most I can easily schedule an event. It supports every operating system so no issue with compatibility. As being a student it helps me to easily interact with my teacher and classmates. My University Viva test did in this Zoom only. It's a must having tool in this pandemic.

    Negative

    Mobile app should be more stable, while scrolling it shows some lag. Something it throws connectivity issue even you are on good connection. Support should be better.

    Read More...
  • Reviewer Name: Greg T.
    Position: CEO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set 5 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    Love The Productivity

    5 out of 5 stars Date: Oct 26 2020
    Summary

    My team uses Zoom all the time to conduct productive meetings. I would highly recommend you give it a try!

    Positive

    Zoom is a highly productive video conferencing software, which is meant for teams. It has tons of useful features.

    Negative

    There are virtually no cons, as this software is flawless.

    Read More...