Zoom Verified Customer Reviews (2026)

Overall for connecting with the system and people, zoom can create meeting ID which is integrated with MS outlook and other calendar system for notifications. It also used for sharing of files, folders and even control the PC by share screen feature. Full version helps in many users to connect at same time.

During the current period, Zoom evolves as a life saving software in the market and very helpful in connecting people virtually. Its simple meeting id request and interface helps the new user also to use the application with ease. It works with low internet strength. Nice collaboration feature and appointment id generation.

It data safety is dilemma as per the market reviews, but it is completely safe and ready to use. No problem at all.

Overall it is better than other apps for video conferencing, meeting place, private room as well as pricing. Ease of using to children as well. but should improve its share screen option.

User Interface and design are essentials. Helpful for the educational institutions and offices and pricing is very much affordable.

Share screen option and time lag issue is there which can be improved a bit.

During the pandemic, Zoom has literally kept us running on all levels in our organization. We're able to meet with team members as well as customers. Thank you!

Zoom is very easy to use for any level of computer experience. Quality is great. Honestly, no other platform even competes with Zoom.

Since using Zoom, we don't have any negatives to report.

A simple solution that can be used by students or senior citizens with little to no support or assistance needed. A full-featured platform that is getting more secure by the week whose software does not cause issues on your computer.

Simple to set up and use. Company has put a serious focus on security recently. Full-featured and robust solution that can be used on all platforms and device types.

Early miscues surrounding security which have been addressed.

Zoom has always been a great source for virtual meetings for us and overall experience so far is wonderful while using this application.

Zoom is a stable communication tool with lot of additional capabilities like provision of video calling for virtual meetings and classroom. The back end servers are very strong and keep the users connected during low internet bandwidths too.

Zoom has good support for laptop/desktop applications but need to improve features for mobile applications.

Overall, Zoom has allowed me as a leader to maintain the desired level of cohesiveness with my team of teachers during this pandemic. Providing leadership remotely was a challenge before the discovery of Zoom and its features.

I liked the ability to meet with groups of teachers during the pandemic. Zoom allowed us to remain focused on the goal by meeting virtually and staying focused.

I didn't like the unpredictability of connection status which sometimes causes teachers to disconnect without knowing it.

Reliable for file sharing and chats with friends and colleagues.
Effective with video conferencing and with high quality videos.
Robust and more convenient with screen sharing which makes presentations easy

Reliable with screen sharing which makes presentations easy for users at different locations.
Has very high quality video calls which makes conferencing easy.
Easy to schedule videos calls.
Effective for sharing of files and documents.

User friendly with effective sharing of files and documents.

Zoom is an excellent service to bring people together, and especially useful for educational purposes. I’ve used it several times in the context of a classroom setting, and it’s wonderfully professional and accessible. It really helps instructors express their points, especially when classes cannot be held in person due to COVID-19

Good connection, User friendly. Cost-friendly, Engaging

I don’t have many complaints with this product; the signal occasionally cut out, but that could have been the fault of my internet.

This software is intuitive and user friendly. I love being able to create and schedule team meetings well in advance, share the invite, and have it automatically added to my Outlook calendar.

I've been using this to conduct online training with my district's teachers. It is easy for both the teachers and myself to use. The ability to record meetings is a nice touch.

On occasion, when I start the camera my laptop crashes. May be a laptop issue.

This is a great product during the quarantine to take advantage of, and for any business to have meetings.

Zoom is great for conference calls within my business with employees, and keeps us all very productive.

No cons really, and Zoom is completely free to use.

Altogether, It is a nice app for video conferencing with good quality video and crisp sound experience but in a few cases, I felt a bit disappointed. Moreover for a small organization and small meeting free version of Zoom is enough.

Since the pandemic began it became quite hard to conduct meetings and coordinate with other colleagues. This app came into work as it provided a vast set of features so we can do a virtual meeting with ease.
I would say features like guest login and one-click access to a meeting helped a lot, as it was very easy and convenient.

I found issues in video quality and sound, mostly when the number of participants is high. Other than this it's a nice app.

It's a good app for holding meetings and conferences for both businesses and personal uses. Security issues maybe a concern for some, but otherwise it provides a good experience overall.

- Allows up to 100 participants in a meeting.
- Support for screen sharing.
- Easy to create or join a meeting.
- Allows inline replies in chats.
- Record the whole session.

- Privacy and security issues.
- Outdated UI
- Anyone can edit the screen which makes it very much prone to be misused.

Overall, this is great software with tons of features and easy to use interface, that helped me connect to the world in this pandemic situation. The price is reasonable and quite worthwhile. The features provided comes very handily. They need to work on security though.

Zoom Meetings is one of the most popular video conferencing software out there. And after using it, I have found these pros:
- Can handle a large group of participants.
- Scheduling a meeting is quite simple.
- Easy to manage meetings.
- Good video and audio quality.
- Screen share option works extremely well.

I have been using this software for some time now and have not found any cons. And they should work on their security a bit more to make it more secure for its users.

Overall Its the best and easy to use video calling tool in the market. Any new person with less knowledge in technology can use this application with ease.

I've been using this tool for the past 1 year and never faced any problem. I have conducted coaching sessions, business meetings, and friendly video conversations using the Zoom application. It is one of the most versatile video calling tool in the market. It does not require a strong Internet connection to work properly. It adapts easily with the windows and the android system.

There might be some security issues that the zoom team needs to check. The User Interface is very simple in look and needs some improvement in terms of aesthetics.

Everyone is using it so why not.
Hope Microsoft Teams been so user friendly.
Google Meet getting there.

Easy to use
Multi platform
Easy to manage users and apply policies
No admin rights needed for user to install

Frequent quality issue
Report of many security flows.
Lack of integration to some business apps.
No admin rights needed for user to install (can cause security issues in some cases).

With several other options, we can have several minutes of a phone call while individuals do the work of using their diverse resources. We can conduct training with screen shares where you need reliability, as well as convenience of use and also to maintain a recording of the session.

Zoom is used for our sales, advertising and marketing, service success and communication among our peers, as well as groups of items. Clearly, for sales calls, demonstrations and also internal conferences, this solution is necessary in any type of organization, and Zoom is also the best item we have ever experienced in your group.

Customer experience in the organization, whenever I probably export to a Google schedule, this makes me reauthorize my account, after that it opens the incorrect schedule, as I am directly connected to several Google accounts. In recording modification, you can make use of some even more durable devices to edit and enhance a recorded video and audio before export. And to transmit recording, do not immediately remove discrete sections with just one individual in the recordings.

Zoom Meeting and Chat is our new meeting room. In the time of pandemic it helps a lot to collaborate and discuss various aspects over the internet. The meeting rooms can be set private so that no un-invited members can join without the invite link. It prefers chat feature along with the audio video conference which can be archived for up to 10 years. It supports easy screenshot sharing with and without annotation. Overall I am very much satisfied with the features and equality of video and audio on calls.

Zoom Meeting and Chat is one of the leading choice available in the market for video conference and team collaboration. It support high definition video and audio calls in 1 is to 1 or to group calls. It has many inbuilt team collaboration tool which helps a lot to positively collaborate over the internet.

I am very much satisfied with the audio video call quality and the security it offers. No cons.

It is cheap compared to other similar products.
It's user friendly and easy to use since it does not require too much training to be its user.
It is the best when it comes to video conferencing.

What i like most about Zoom is that you can easily have meetings online with the help of video conferencing.

I have the best experience ever while using this great product, so i have no dislike towards it.

Overall, the app was great to use. I would definitely recommend this app to anyone who is looking to conduct online meetings. Extremely smooth user experience.

The app is easy to use and with the pandemic situation, the app has become widely accepted. The break out rooms feature is great.

It does not work well with a weak internet connection and there is lag. Meetings with large groups of people require a stable connection.

It's great, simple, stable and everyone seems to default to it. But there are competitor options out there that will cost you less (or totally free) with licenses you already get if you're a small business or non profit.

Even non tech savvy users on multiple devices know what zoom is and have adopted it as their video call platform. This gives it an edge over some of the free options out there though Google and Microsoft Teams.

Within a small team or business, it's not clear that the subscription pricing for licensing is worth it. In our non profit we try to avoid unnecessary monthly expenditures, and google and Microsoft offer such generous licensing discounts, that we already have access to video call / conference tools at a drastically reduced rate.