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What is Zoom?

Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.

Pricing

Price Starts At:
$14.99 per user per month
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, Zoom provides an API

Screenshots and Video

Company Facts

Company Name:
Zoom Communications
Date Founded:
2011
Company Location:
United States
Company Website:
zoom.us
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Vietnamese

Zoom Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Meeting Software

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Live Streaming Software

Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

Internal Communications Software

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

More Zoom Categories

  • Reviewer Name: Rakesh B.
    Position: Social media
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Design for video meeting

    Date: Nov 28 2020
    Summary

    Overall it is better than other apps for video conferencing, meeting place, private room as well as pricing. Ease of using to children as well. but should improve its share screen option.

    Positive

    User Interface and design are essentials. Helpful for the educational institutions and offices and pricing is very much affordable.

    Negative

    Share screen option and time lag issue is there which can be improved a bit.

    Read More...
  • Reviewer Name: Matthew T.
    Position: Business Development Director
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom is a lifesaver

    Date: Oct 22 2020
    Summary

    During the pandemic, Zoom has literally kept us running on all levels in our organization. We're able to meet with team members as well as customers. Thank you!

    Positive

    Zoom is very easy to use for any level of computer experience. Quality is great. Honestly, no other platform even competes with Zoom.

    Negative

    Since using Zoom, we don't have any negatives to report.

    Read More...
  • Reviewer Name: David M.
    Position: CIO
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The simplest and best web conferencing solution

    Date: May 11 2020
    Summary

    A simple solution that can be used by students or senior citizens with little to no support or assistance needed. A full-featured platform that is getting more secure by the week whose software does not cause issues on your computer.

    Positive

    Simple to set up and use. Company has put a serious focus on security recently. Full-featured and robust solution that can be used on all platforms and device types.

    Negative

    Early miscues surrounding security which have been addressed.

    Read More...
  • Reviewer Name: Zayna A.
    Position: System Engineer
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Stable communication application

    Date: Oct 22 2020
    Summary

    Zoom has always been a great source for virtual meetings for us and overall experience so far is wonderful while using this application.

    Positive

    Zoom is a stable communication tool with lot of additional capabilities like provision of video calling for virtual meetings and classroom. The back end servers are very strong and keep the users connected during low internet bandwidths too.

    Negative

    Zoom has good support for laptop/desktop applications but need to improve features for mobile applications.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Assistant Principal
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom Review

    Date: Nov 18 2020
    Summary

    Overall, Zoom has allowed me as a leader to maintain the desired level of cohesiveness with my team of teachers during this pandemic. Providing leadership remotely was a challenge before the discovery of Zoom and its features.

    Positive

    I liked the ability to meet with groups of teachers during the pandemic. Zoom allowed us to remain focused on the goal by meeting virtually and staying focused.

    Negative

    I didn't like the unpredictability of connection status which sometimes causes teachers to disconnect without knowing it.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Advocate
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Robust with screen sharing which makes presentations awesome

    Date: Jul 06 2020
    Summary

    Reliable for file sharing and chats with friends and colleagues.
    Effective with video conferencing and with high quality videos.
    Robust and more convenient with screen sharing which makes presentations easy

    Positive

    Reliable with screen sharing which makes presentations easy for users at different locations.
    Has very high quality video calls which makes conferencing easy.
    Easy to schedule videos calls.
    Effective for sharing of files and documents.

    Negative

    User friendly with effective sharing of files and documents.

    Read More...
  • Reviewer Name: Jared T.
    Position: University student
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazing educational service

    Date: Mar 31 2020
    Summary

    Zoom is an excellent service to bring people together, and especially useful for educational purposes. I’ve used it several times in the context of a classroom setting, and it’s wonderfully professional and accessible. It really helps instructors express their points, especially when classes cannot be held in person due to COVID-19

    Positive

    Good connection, User friendly. Cost-friendly, Engaging

    Negative

    I don’t have many complaints with this product; the signal occasionally cut out, but that could have been the fault of my internet.

    Read More...
  • Reviewer Name: Michael C.
    Position: IT Supervisor
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Perfect for remote training

    Date: Jul 02 2020
    Summary

    This software is intuitive and user friendly. I love being able to create and schedule team meetings well in advance, share the invite, and have it automatically added to my Outlook calendar.

    Positive

    I've been using this to conduct online training with my district's teachers. It is easy for both the teachers and myself to use. The ability to record meetings is a nice touch.

    Negative

    On occasion, when I start the camera my laptop crashes. May be a laptop issue.

    Read More...
  • Reviewer Name: Eric S.
    Position: CEO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fantastic Video Conferencing Software!

    Date: Oct 26 2020
    Summary

    This is a great product during the quarantine to take advantage of, and for any business to have meetings.

    Positive

    Zoom is great for conference calls within my business with employees, and keeps us all very productive.

    Negative

    No cons really, and Zoom is completely free to use.

    Read More...
  • Reviewer Name: Maqsood S.
    Position: Engineer
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Instant Video conferencing

    Date: Dec 09 2020
    Summary

    Altogether, It is a nice app for video conferencing with good quality video and crisp sound experience but in a few cases, I felt a bit disappointed. Moreover for a small organization and small meeting free version of Zoom is enough.

    Positive

    Since the pandemic began it became quite hard to conduct meetings and coordinate with other colleagues. This app came into work as it provided a vast set of features so we can do a virtual meeting with ease.
    I would say features like guest login and one-click access to a meeting helped a lot, as it was very easy and convenient.

    Negative

    I found issues in video quality and sound, mostly when the number of participants is high. Other than this it's a nice app.

    Read More...
  • Reviewer Name: Aqeel A.
    Position: Student
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Video calls have never been better.

    Updated: Jul 08 2020
    Summary

    It's a good app for holding meetings and conferences for both businesses and personal uses. Security issues maybe a concern for some, but otherwise it provides a good experience overall.

    Positive

    - Allows up to 100 participants in a meeting.
    - Support for screen sharing.
    - Easy to create or join a meeting.
    - Allows inline replies in chats.
    - Record the whole session.

    Negative

    - Privacy and security issues.
    - Outdated UI
    - Anyone can edit the screen which makes it very much prone to be misused.

    Read More...
  • Reviewer Name: Mohammad Z.
    Position: Full Stack Developer
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A good option for video conferencing.

    Date: Dec 08 2020
    Summary

    Overall, this is great software with tons of features and easy to use interface, that helped me connect to the world in this pandemic situation. The price is reasonable and quite worthwhile. The features provided comes very handily. They need to work on security though.

    Positive

    Zoom Meetings is one of the most popular video conferencing software out there. And after using it, I have found these pros:
    - Can handle a large group of participants.
    - Scheduling a meeting is quite simple.
    - Easy to manage meetings.
    - Good video and audio quality.
    - Screen share option works extremely well.

    Negative

    I have been using this software for some time now and have not found any cons. And they should work on their security a bit more to make it more secure for its users.

    Read More...
  • Reviewer Name: Vaibhav P.
    Position: Content Marketer
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use video calling tool

    Date: May 23 2020
    Summary

    Overall Its the best and easy to use video calling tool in the market. Any new person with less knowledge in technology can use this application with ease.

    Positive

    I've been using this tool for the past 1 year and never faced any problem. I have conducted coaching sessions, business meetings, and friendly video conversations using the Zoom application. It is one of the most versatile video calling tool in the market. It does not require a strong Internet connection to work properly. It adapts easily with the windows and the android system.

    Negative

    There might be some security issues that the zoom team needs to check. The User Interface is very simple in look and needs some improvement in terms of aesthetics.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Senior IT Admin
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Most Popular

    Date: Oct 11 2020
    Summary

    Everyone is using it so why not.
    Hope Microsoft Teams been so user friendly.
    Google Meet getting there.

    Positive

    Easy to use
    Multi platform
    Easy to manage users and apply policies
    No admin rights needed for user to install

    Negative

    Frequent quality issue
    Report of many security flows.
    Lack of integration to some business apps.
    No admin rights needed for user to install (can cause security issues in some cases).

    Read More...
  • Reviewer Name: Maykel G.
    Position: Marketing and Advertising
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom - the answer to all the various communication solutions

    Date: Nov 27 2020
    Summary

    With several other options, we can have several minutes of a phone call while individuals do the work of using their diverse resources. We can conduct training with screen shares where you need reliability, as well as convenience of use and also to maintain a recording of the session.

    Positive

    Zoom is used for our sales, advertising and marketing, service success and communication among our peers, as well as groups of items. Clearly, for sales calls, demonstrations and also internal conferences, this solution is necessary in any type of organization, and Zoom is also the best item we have ever experienced in your group.

    Negative

    Customer experience in the organization, whenever I probably export to a Google schedule, this makes me reauthorize my account, after that it opens the incorrect schedule, as I am directly connected to several Google accounts. In recording modification, you can make use of some even more durable devices to edit and enhance a recorded video and audio before export. And to transmit recording, do not immediately remove discrete sections with just one individual in the recordings.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Marketing Analyst
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Leading video conferencing and messaging tool

    Date: Aug 18 2020
    Summary

    Zoom Meeting and Chat is our new meeting room. In the time of pandemic it helps a lot to collaborate and discuss various aspects over the internet. The meeting rooms can be set private so that no un-invited members can join without the invite link. It prefers chat feature along with the audio video conference which can be archived for up to 10 years. It supports easy screenshot sharing with and without annotation. Overall I am very much satisfied with the features and equality of video and audio on calls.

    Positive

    Zoom Meeting and Chat is one of the leading choice available in the market for video conference and team collaboration. It support high definition video and audio calls in 1 is to 1 or to group calls. It has many inbuilt team collaboration tool which helps a lot to positively collaborate over the internet.

    Negative

    I am very much satisfied with the audio video call quality and the security it offers. No cons.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Fashion design specialist
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom review

    Date: Nov 25 2020
    Summary

    It is cheap compared to other similar products.
    It's user friendly and easy to use since it does not require too much training to be its user.
    It is the best when it comes to video conferencing.

    Positive

    What i like most about Zoom is that you can easily have meetings online with the help of video conferencing.

    Negative

    I have the best experience ever while using this great product, so i have no dislike towards it.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Student
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Review of Zoom Communications

    Date: Jun 08 2020
    Summary

    Overall, the app was great to use. I would definitely recommend this app to anyone who is looking to conduct online meetings. Extremely smooth user experience.

    Positive

    The app is easy to use and with the pandemic situation, the app has become widely accepted. The break out rooms feature is great.

    Negative

    It does not work well with a weak internet connection and there is lag. Meetings with large groups of people require a stable connection.

    Read More...
  • Reviewer Name: Fred K.
    Position: Finance Director
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    It's the best, but might not be work the subscription if your a non profit

    Date: Dec 11 2020
    Summary

    It's great, simple, stable and everyone seems to default to it. But there are competitor options out there that will cost you less (or totally free) with licenses you already get if you're a small business or non profit.

    Positive

    Even non tech savvy users on multiple devices know what zoom is and have adopted it as their video call platform. This gives it an edge over some of the free options out there though Google and Microsoft Teams.

    Negative

    Within a small team or business, it's not clear that the subscription pricing for licensing is worth it. In our non profit we try to avoid unnecessary monthly expenditures, and google and Microsoft offer such generous licensing discounts, that we already have access to video call / conference tools at a drastically reduced rate.

    Read More...
  • Reviewer Name: Pradeep K.
    Position: Student
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Online meeting classes

    Date: Nov 24 2020
    Summary

    Overall experience is quite good! Best platform to share our views and also best way to create meetings during this pandemic.

    Positive

    Great sounds effect! Video graphics also great! Best platform to share information. Awesome experience.

    Negative

    Major drawback of this application is security and privacy as well as it few time to generate meeting link.

    Read More...