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What is Zoom?

Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.

Pricing

Price Starts At:
$14.99 per user per month
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, Zoom provides an API

Screenshots and Video

Company Facts

Company Name:
Zoom Communications
Date Founded:
2011
Company Location:
United States
Company Website:
zoom.us
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Vietnamese

Zoom Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Meeting Software

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Live Streaming Software

Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

Internal Communications Software

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

More Zoom Categories

  • Reviewer Name: Doreen G.
    Position: Human Resource Administrator
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    EXCELLENCE WITH ZOOM

    Date: Jul 22 2020
    Summary

    Being of old school technology and BIG believer of hands on productivity, I thought how can Zoom be effective. After my first Zoom meeting experience I was sold 100% plus that Zoom is a much needed tool, even more so during this challenging time we are experiencing worldwide. Our first Zoom business meeting was effective, productive, professional, time saving and so very simple to use. GREAT OUTCOMES.

    Positive

    Our company is able to conduct professional business meetings via zoom, now that most are working from home. We are able to see one another clearly and facilitate with accuracy. Also, I love the simplicity of Zoom.

    Negative

    Being of old school and 30 years of hosting business meeting in person, I was not too keen on Zoom, but after my first Zoom meeting I realized.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Administrator
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good service

    Date: Nov 16 2020
    Summary

    It is a good product, with good support. I would recommend the breakout rooms when feasible. It really works well.

    Positive

    It facilitates remote work. It is reliable, and provides a series of tools that allows virtual meetings to be interactive.

    Negative

    It allows for an excessive hours of video conference.

    Read More...
  • Reviewer Name: Makayla B.
    Position: Social Media Manager
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great for remote meetings

    Date: Apr 13 2020
    Summary

    Overall it is a very useful program to have and I will continue to recommend it to others. I would suggest making it more user friendly.

    Positive

    Great for holding meetings with a lot of people. The mute feature is very useful to cut down on background sound and distractions from those attending the meeting.

    Negative

    Hard to navigate and use efficiently if you aren't familiar with it or have time to play around with it before hand.

    Read More...
  • Reviewer Name: Tejas V.
    Position: VP Marketing
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good Tool for Video Conferencing

    Date: Oct 13 2020
    Summary

    Overall multiple people can connect at a same time and interact. Video streaming is good as compared to other applications. Meeting invite is very professional and can be sync with the MS calendar. Collaboration and meeting control features with auto mute is quite good.

    Positive

    In the present scenario, for office meeting, customer interaction, video conference is required. Its security feature by providing meeting codes helps the clients to join in a group. No buffering of video irrespective of network speed. Sound quality is also good.

    Negative

    Group files sharing, meeting notes, calendar invite also required for best user experience. all the log should be created for tracking the monthly meeting output.

    Read More...
  • Reviewer Name: Dipesh M.
    Position: Engineer
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Perfect tool for every age group

    Date: May 25 2020
    Summary

    It is very highly features tool which make our service life easy. The user interface so simple and easy understanding. This software become very beneficial to every age groups for me I'm using to as meeting and for my kids they are using as distant learning. Remote control screen feature is very handy. I had great overall experience with Zoom.

    Positive

    Wonderful user experience. Very easy to host or join meeting. Video and audio quality is buttery smooth. Screen sharing and recording options are very handy. It supports almost every OS.

    Negative

    There is not much cons still I can say the mobile version of Zoom is not very good.

    Read More...
  • Reviewer Name: Rishikesh M.
    Position: Software Engineer
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Conferencing Call Application

    Date: Nov 28 2020
    Summary

    A reliable application to host a video conference. A very smooth experience. Zoom has very low latency and very high frame rates. Very easy to use. Available on android, windows, macOS, web app, etc.

    Positive

    One of the best video conferencing applications currently available in the market. Screen sharing, Chat function, Camera and audio control, Virtual backgrounds, etc are some of the features provide by Zoom.

    Negative

    The only thing that Zoom lacks is a bit of support they provide. But I think we can cut some slack for zoom since they provide so many functionalities and ease of use.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Teacher Assistant
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Better Good for Classes, Especially in Rural/Computer Limited Areas

    Updated: Oct 27 2020
    Summary

    Overall, for classes, I'd recommend it over Collaborate. Compared to Microsoft Teams, I would say the preference comes down to two factors: what devices will the majority of the students be using to connect to the meetings with and how good is the internet in the area your students are in. If your students are in rural areas with weak Wi-Fi and low computer ownership, I'd suggest Zoom over Teams. If you're in an area were computer ownership is more common and internet is better, I'd say Teams wins. Functionality wise for classes, Teams also offers more than Zoom, as it goes well beyond just being good for meetings. So, even for rural areas, I'd recommend Teams or Slack alongside Zoom to store powerpoints, class notes, and other educational material. I'd recommend it, and I'd suggest having staff who will be using it play around with it for a day or two doing practice meetings before using it for a real class session to get the hang of it. There is a bit of a learning curve.

    Positive

    You can easily set up a meeting for business or a class. Screen sharing is easy, and works well on PC and phones. This was a big deal for our group of students, as many were from rural areas who didn't have computers at home and could only access the internet through their phone's data plan. We experienced no disconnections through Zoom during any of our meetings, which was not the case for Microsoft Teams and Collaborate, the latter of which I would describe as light-years below the functionality of Zoom. Free meetings are long enough to get the job done if you're on a budget, and I'd say, if you think you need this, the pay option will likely be worth it for you.

    Negative

    Interface took a while to get used to. This was the main issue experienced. It didn't take long to sort it out. It's a matter of just playing around with it to get a feel for how it works. Not a huge negative, but when Teams is connected, I think it works better, but this will vary heavily depending on device and internet coverage. It's great for meetings, but other meeting software out there offers more features than Zoom does.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Operations
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Video Meeting Software

    Date: Aug 08 2020
    Summary

    Zoom is the best video meeting software out there. Extremely reliable and user friendly. Love the integrations it has with Gsuite and MixMax. There is a cost to having meetings over 45 minutes but meetings should be shorter than that anyway :)

    Positive

    Zoom is the best video meeting software out there. Extremely reliable and user friendly. Love the integrations it has with Gsuite and MixMax.

    Negative

    There is a cost to having meetings over 45 minutes.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Biomedical Engineer
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent communications platform to continue business

    Date: Nov 17 2020
    Summary

    Zoom has been instrumental in setting up vendor calls outside our organization and allowing us to continue to maintain social distancing protocols while projects move along safely within our department. The ease of setup and implementation of a meeting has been very user friendly.

    Positive

    -Ease of use, and simple installation click and start.
    -Great audio and video quality!
    -Wide audience range of apps and devices.

    Negative

    -Prior encryption issues on launch that have soon been resolved.

    Read More...
  • Reviewer Name: Melody P.
    Position: Recruiter
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Helps Me Stay Connected

    Date: Nov 17 2020
    Summary

    Overall, I think Zoom is a great platform to stay connected for work, family time, friends and gaming. I would recommend this tool for anyone doing several web meetings a month.

    Positive

    I love this for work and personal use. It has helped me feel connected with friends, family, co-workers and I love the user friendliness and ability to connect with large groups as well as one on one video chats. I also like the chat bar option.

    Negative

    I wish there were more pricing options for someone who wants longer than 40 minute meetings but isn't a frequent host.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Manager of Organizational Development
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A complete solution for a business meeting

    Updated: Oct 08 2020
    Summary

    Zoom is basically a complete meeting solution to create a cloud meeting spot in which the remote employees can easily attend. Its mobile version is average.
    Overall, we had a positive experience with the Zoom meeting software.

    Positive

    The User interface is superb, even on the first use I didn't face any difficulty. Now end to end encryption also available in Freemium accounts.
    The video quality is above average. Easy meeting joining procedure. Guest sign up is a great additional option.

    Negative

    The mobile application is substandard. It needs some improvement.

    Read More...
  • Reviewer Name: Zach H.
    Position: Lumber Associate
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom Review

    Date: Mar 31 2020
    Summary

    Definitely a good product for most video conference needs. Only downside would be if you needed perfect sound quality.

    Positive

    Affordable compared to other video conferencing services. Simple interface and simple to join a meeting.

    Negative

    Sound quality is not the greatest especially if it is not perfectly silent in the room that the speaker is talking in.

    Read More...
  • Reviewer Name: Sarah B.
    Position: Program Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    For all of your call and meeting needs

    Date: Jul 17 2020
    Summary

    Zoom Meetings is super easy to use and has a lot of great features. You can call in from a phone/tablet or a computer, making it easy to use on the go. Screen sharing, recording and the ability to mute attendees are great features as well.

    Positive

    User friendly, great chat feature, clear audio (and video if applicable) quality, muting people, ability to record the call, screen sharing.

    Negative

    Chat is great, however, if you're private messaging someone, it shows up in the same chat window as all other chats. Should open a new window/frame, as it gets confusing who you're talking to.

    Read More...
  • Reviewer Name: Bryce W.
    Position: CEO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent Video Calling Software

    Date: Oct 25 2020
    Summary

    Overall Zoom helped me grow my business in ways I couldn't have imagined before. It is a fantastic video software.

    Positive

    This software is great to use for conferences and business meetings for the days when you want to get a lot done.

    Negative

    There are not many cons, other than the number of competitors Zoom has.

    Read More...
  • Reviewer Name: Andy S.
    Position: Technical Training Manager
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great for Internal team meetings and External too

    Date: Apr 06 2020
    Summary

    Zoom has become part of everyday life with all that is going on in the world. More people need a way to get in touch with groups and feel part of a team when we are all so physically divided. Being device agnostic makes them perfectly poised to fill the need!

    Positive

    Easy to set up a meeting and even easier to join one. Requires very little experience, I know people with almost no computer knowledge who can still figure out how to join a meeting.

    Negative

    Have to pay for the premium features but they don't limit you that much.

    Read More...
  • Reviewer Name: Inzemamul H.
    Position: Student
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Awesome/ease of access

    Date: Apr 12 2020
    Summary

    Nice and friendly UI and Design pricing is not at all ease of access easy to use, features are great.

    Positive

    It gives the platform where an institute can gather at a single time for conferencing with greater ease of access.

    Negative

    Sometime it glitches, sometime it hangs, support is not very satisfactory.

    Read More...
  • Reviewer Name: Jatin S.
    Position: Student
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best application for group meeting

    Updated: Nov 25 2020
    Summary

    Personally having use this application/software, I recommend others people to try this application/software because it has easy to handle ui and comfortable to use for virtual interaction as well as group discussion.

    Positive

    Using it since last year.
    Never encountered any glitch or or problem while using it.
    Best way for virtual interaction.
    Superb sound and video quality.
    Ample of features let us use it easily.
    Easy to work on.

    Negative

    I have no issues with this app but i think the securities as well as privacy can be improved. for non-registered users the time limit for single meet is 45 minutes which pose a problem for office meeting and online classes.

    Read More...
  • Reviewer Name: Ashutosh M.
    Position: Student
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazing and easy to use, but concerns for privacy

    Date: Oct 27 2020
    Summary

    It's positive, did not run into issues that would reduce the usability of the software. The mxn table view is best. I'm a fan of this product, many are.

    Positive

    Easy to use.
    One of the best software for group meetings and classes.
    Can share screen and ppts for classes.
    Chat on the way to people for communication.

    Negative

    Not entirely sure, but privacy concerns.
    Many people including the govt raised and put out a statement about privacy issues with the software.
    Our professors have stopped using it since then.

    Read More...
  • Reviewer Name: Aryan Y.
    Position: Teacher
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good for taking

    Updated: Dec 02 2020
    Summary

    I have used this application for a long time and now I have switched to another.
    It got so much spam and it's not secure now ID login and easy to join other people classes without password direct by link.

    Positive

    Easy to connect.
    Lots of people can join together.
    Simple interface with a little bit features.

    Negative

    No security.
    Anyone can easily enter your room if the link is shared.
    No good features.
    Other applications are a lot better than this.
    Too costly.

    Read More...
  • Reviewer Name: Gavin H.
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good, but could be better.

    Date: Jun 22 2020
    Summary

    Zoom has quickly become somewhat of an industry standard. It's easy to use, has many features, and is pretty affordable. However, some UI tweaks could make it much better.

    Positive

    The video quality is acceptable, and I rarely experience dropouts or freezes. There are also plenty of features available such as screensharing to make presentations more effective.

    Negative

    The process of joining meetings is quite clunky. There's more downloading and clicking than should be necessary. The power of modern web browsers should be leveraged. A good example of this would be Google Meet.

    Also signing out is more difficult than it should be. If I close the app, simply sign me out. Make those a single step and I'd be happy.

    Read More...