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What is Zoom?

Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.

Pricing

Price Starts At:
$14.99 per user per month
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, Zoom provides an API

Screenshots and Video

Company Facts

Company Name:
Zoom Communications
Date Founded:
2011
Company Location:
United States
Company Website:
zoom.us
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Vietnamese

Zoom Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Meeting Software

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Live Streaming Software

Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

Internal Communications Software

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

More Zoom Categories

  • Reviewer Name: Rhea S.
    Position: Intern
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom Review

    Date: May 22 2020
    Summary

    Zoom has been very beneficial to me for my education as well as keep in touch with friends during these hard times.

    Positive

    Zoom is very easy to use and during the pandemic, as a college student, Zoom has made online classes doable.

    Negative

    The video quality of zoom is poor sometimes and look pixelated.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Program Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom Is the Most Reliable Video Conference Solution

    Date: Oct 14 2020
    Summary

    Zoom is versatile and offers many built-in features, including event registration/RSVP (you can use standard questions and/or add custom questions), polling, reactions (ie hands capping, cheer emoji), chat (1:1 or 1 to everyone), event recordings and analytics/reports. All these features have taken our meetings and events to the next level while saving us time and keeping us connected during remote and hybrid work environments.

    Positive

    Hands down, Zoom is the most reliable in terms of band width and connectivity. It’s rare that we experience glitches during meetings and the video and audio are almost always clear. When clients invite me to non-Zoom meetings, those meetings are often full of issues, so we usually switch over to Zoom. I also like that you can re-use Zoom links for repeat/recurring meetings . We use Zoom for everything from meetings to large scale events.

    Negative

    The features change often without warning. Sometimes this is great because new features are rolling out frequently, but sometimes it can be annoying to have to download updates and learn where all the new settings are. Sometimes, if there is meeting with more than a dozen folks on video, there can be a lag in audio or video, so when we host events on Zoom with more than 12 people, we ask participants to mute their videos to preserve bandwidth and prevent this from happening. Another downside is the email template for events. It would be great if there were more style and branding options.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Associate Manager
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very effective collaboration tool

    Date: Apr 10 2020
    Summary

    Overall a good alternative from other tools like Webex, meetnow, skype, teams. You can download the browser extension (I use chrome) for seamless meeting and chat expereince.

    Positive

    Easy to use
    Ability to add ~500 participants
    Both online/offline version available
    Doesnt hog bandwidth

    Negative

    Can be finicky at times
    Audio can get garbled if using low bandwidth internet
    Screenshare can freeze on low bandwidth

    Read More...
  • Reviewer Name: Chitwan K.
    Position: Senior Analyst
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great video meeting tool

    Date: May 24 2020
    Summary

    Zoom app is great and must have tool. It helps you to easily interact with people in meeting. It has very useful screen sharing feature. The video quality is so smooth and no buffering at all. By a few simple steps you can easily start your meeting.

    Positive

    Zoom is a great tool to start video conference call. The user interface is very simple and clean. The output of video and audio is great. It is very easy to use and by a few simple clicks you can easily host or join meeting. I liked its scheduled meeting option by this you can share your upcoming meeting .

    Negative

    High internet speed required. Sometimes joining button bugs. Customer Support is not good.

    Read More...
  • Reviewer Name: Sachin R.
    Position: Student
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best product for studies

    Date: Nov 26 2020
    Summary

    Overall this app should available for every student for completing their projects and as well for connecting with their family and friends.

    Positive

    Pros of this software are as follows:
    This Zoom app application helps me for my online studies, to complete at my home during this pandemic 2020 we got everything through this software like projects, meetings, chatting, etc.

    Negative

    Personally I don't find any difficulty or issues by using this app.

    Read More...
  • Reviewer Name: MotoSoft O.
    Position: Programmer
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom Review

    Date: Apr 11 2020
    Summary

    It is good and free for use.
    It works well with poor network also.
    It is great for small business.

    Positive

    It is free;
    It has great Qualities;
    To join a video call, browser is enough;
    We can connect our voice through phone.

    Negative

    In free version, only 40 members can join.
    In browser, the quality is not good.

    Read More...
  • Reviewer Name: Olivia G.
    Position: Executive Assistant
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Vital in the Era of Covid, But Not Always Intuitive

    Date: Nov 20 2020
    Summary

    Overall, this platform has been indispensable in the era of Covid. I think it is on par with most of the other video/audio sharing platforms on the market.

    Positive

    1. Never have any connection problems
    2. Able to customize the level of security for your call
    3. Image is usually strong
    4. Audio is usually strong
    5. Able to seamlessly schedule calls via Google Calendar.

    Negative

    1. Bar at the top always gets in the way when I'm maneuvering through a presentation/links/etc
    2. Switching into screenshare mode isn't super intuitive, at least for someone like me who is not tech savvy.
    3. There have been lots of hacking concerns covered in the media, although we have never experienced any issues.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Office manager
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Video communication made easy

    Date: Nov 14 2020
    Summary

    We use zoom for webinars, meetings, etc and have never had issues with the app or on the web. Will continue to use the app version for webinars and meetings to come.

    Positive

    Easy to create rooms, easy to enter into meetings, functionality is user friendly and sound and image quality has always been up to par for me.

    Negative

    No complaints I have it serves its purpose well for my uses.

    Read More...
  • Reviewer Name: Gery G.
    Position: IT Support Specialist
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zooming video calls in and out at breeze

    Date: Nov 08 2020
    Summary

    It has been way too easy for us to communicate effectively via video and audio calls with Zoom in our enterprise.

    Positive

    With Zoom, i am able to make a free video call that lasts for 40 minutes.
    It has a robust backend integration feature that has enabled me to connect it with external software.

    Negative

    I do not have anything that I dislike on my end.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Software Developer III
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    One of the best Online Meetings tool on the market!

    Date: Mar 31 2020
    Summary

    A great way and experience at the moment of organize and run meetings online.

    Positive

    Friendly UI, Great API Integration, Quality of video and audio are always very good and the menu is very polished and really easy to understand.

    Negative

    I really liked everything about this product, can't find a con on this sofware.

    Read More...
  • Reviewer Name: Karuna S.
    Position: Assistant Manager information Systems
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom video best for simplicity

    Date: Apr 11 2020
    Summary

    My overall experience has been very good and we have solidly used at least 2 other leaders in this category over the past 1-2 years

    Positive

    We have had only great experiences with using Zoom for meetings and chats in our organization - no dropped calls, clear connections, great video, and wonderful ease-of-use

    Negative

    Sometimes it is not working, and the customer is not able to sign in. I think this is mostly user error.

    Read More...
  • Reviewer Name: Prince K.
    Position: Student
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Online class

    Date: Nov 29 2020
    Summary

    Overall experience is average.
    It help mentors to create meeting and take presentation.
    It works well even in decent internet.

    Positive

    Good for online classes.
    Video quality is good.
    Audio quality is also good.
    Easy to create meeting and join meeting.

    Negative

    Screen sharing is little bit slow.
    Privacy issues exist.
    Facing some problem to connect with audio.

    Read More...
  • Reviewer Name: Pradeep Sunny C.
    Position: Student
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom Meetings & Chat - Review

    Date: Apr 08 2020
    Summary

    Overall, this is a very good platform. Helping most of the organizations in having their meetings virtually worldwide.
    Emerged as the best platform during this COVID19 pandemic.

    Positive

    Helping lots of educational institutions during the COVID19 pandemic.
    Easy to use interface.
    Even the children are easily getting acquainted with using this software for their classes.
    High Quality.

    Negative

    Hearing lots of news regarding the security issues prevailing in this software.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Doctor
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A proper platform to use during this pandemic

    Date: May 23 2020
    Summary

    As a professor I found this app to conduct my classes during the pandemic and I was able to connect to my students with no issues whatsoever. Must have app.

    Positive

    Great connection quality and great reliability.
    Good security.
    Ease of access, UI is straight forward.

    Negative

    Other users have the ability to disrupt class with marker tool.

    Read More...
  • Reviewer Name: Tauseef S.
    Position: Full Stack Developer
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Pocket friendly video conferencing app

    Date: Dec 02 2020
    Summary

    Overall the application is amazing as compared to the money you pay.
    It is a good alternative for other video conferencing app if you need something pocket friendly and nearly with every basic feature.

    Positive

    You get more than you pay, moreover all the basic features are free with few restrictions.
    Plug and Play support no need to install.
    Handles a huge number of participant at a time.
    Screen Sharing and Drawing board comes very handy.

    Negative

    Security should be improved.
    Lag sometimes when dealing with large chat windows.
    Customer support should be increased to resolve issues fast.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Office Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Clarity with Zoom

    Date: Jun 23 2020
    Summary

    My overall experience with Zoom had been great. It is easy to use and reliable. The majority of our clients enjoying being able to have a meeting no matter where they are located.

    Positive

    We have multiple office all over the Continental US with clients in over 15 states and Zoom makes it simple to connect and review with clients. It is easy to use, record meetings, and share information.

    Negative

    The only con I have run into is the host is the only one that can record the meeting.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Executive Assistant
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Satisfied User

    Date: Sep 22 2020
    Summary

    I use Zoom every week to set up meeting and It makes our work a lot less stressful. I definitely will continue using this platform versus any other.

    Positive

    How easy it is to set up meetings and all of the features it includes. It is definitely very user friendly.

    Negative

    I really haven't found anything that I don't like it about it.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Sr. Marketing Manager
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom, Zoom, Zoom

    Date: Dec 03 2020
    Summary

    Good product allows for multiple users at one. Lots of great features and would recommend to family and friends who are not using a service for connecting to people or other family members,

    Positive

    Easy to use ability to have a unique background so no one will have to see the inside of you house - especially if you are interviewing.

    Negative

    This system is over used and given our time we use Zoom when a phone call would work just fine.

    Read More...
  • Reviewer Name: Anirudh S.
    Position: Operations Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Nice tool for connect with Video Conferencing

    Date: Apr 11 2020
    Summary

    During work from home, Zoom helps in connecting the employee with their supervisors. Demo of various software's done very easily with screen sharing mode and its very good experience. Audio can also connect with Zoom and no need to connect with mobile. Zoom is very easy to install and ready to use. The interface is very nice and easy.

    Positive

    Its simple interface, ready to install and easy to use. User can share the link and schedule the meeting with their clients. Client just have to click the link and VC can be started. Amazing Video Quality, Audio Quality. It also supports screen sharing and sharing of the files.

    Negative

    User has to install the application first to use it. But its good to connect again in future.

    Read More...
  • Reviewer Name: Pranshu S.
    Position: Intern
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great

    Date: Dec 01 2020
    Summary

    Video calling - No buffering, programmed change, and infrequently does anybody need to state "would you be able to hear me now?"

    Positive

    Offer a multifunctional screen.
    Association with different schedules.
    Explanation devices for everybody.

    Negative

    Chat. It very well may be somewhat more progressed.

    Read More...