Leader badge

What is Zoom?

Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.

Pricing

Price Starts At:
$14.99 per user per month
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, Zoom provides an API

Screenshots and Video

Company Facts

Company Name:
Zoom Communications
Date Founded:
2011
Company Location:
United States
Company Website:
zoom.us
Edit This Page

Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Vietnamese

Zoom Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Meeting Software

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Live Streaming Software

Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

Internal Communications Software

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

More Zoom Categories

  • Reviewer Name: A Verified Reviewer
    Position: Senior Project Manager
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom, best and essential

    Updated: Oct 30 2020
    Summary

    Zoom makes an innovative platform to take meetings on the cloud platform. In every aspect of the meeting, Zoom delivers the best. It's very easy to use.

    Positive

    Zoom is hands down the best video conference software/platform I have come across. My favorite thing about Zoom is its seamless video streaming during the conference. The digital note tool integration is practically very useful. Its interface is visually beautiful.

    Negative

    No third party integration for meeting attendance.

    Read More...
  • Reviewer Name: Ramesh S.
    Position: Senior Technical Support
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Flawless meeting experience

    Date: Jul 15 2020
    Summary

    Zoom is a very productive online meeting tool. We use Zoom to attend meeting flawlessly. It provides a great standard of service. We had an overall positive experience with it. It delivers many inbuilt integrations to attend a hasslefree meeting.

    Positive

    #1- Zoom is available on both mobile and desktop platforms.
    #2- Effortless to write notes, send a chat message, screen recording.
    #3- Easy to invite participants, no login required.

    Negative

    #1- We had an overall positive experience with it.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Educator
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom Rush!

    Date: Jul 22 2020
    Summary

    I don’t know what we would have done without Zoom during those last months of the school year...and considering the state of affairs with this lingering virus, I imagine we will soon be looking to Zoom for help once again. Thanks for being there when we needed you!

    Positive

    When the quarantine hit, teachers had to go into emergency plan mode. The problem was that we could never imagine an emergency that would require us to teach and communicate with our students completely on line! Enter Zoom to save the day. Students and staff all learned how to use Zoom quickly and our new way of providing instruction and support was born.

    Negative

    I had heard of security issues with Zoom, but in all the months with all the meetings, I never experienced any issues. Many of our classes password protected the meetings so there was no unauthorized access, but eve when we didn’t use password feature, we were able to utilize the waiting room feature so no one ever entered without invitation.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Busniess Development
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best video conferencing software

    Date: Jun 15 2020
    Summary

    I love Zoom. Especially recently when COVID has made in person meetings difficult it has been a life saver. Even their free version is very viable if you are looking for a Video conference software.

    Positive

    I love the Microsoft Outlook integration. Whenever I set up a meeting it automatically sets up an email to invite email and add it to my calendar. I also like how well it works even when your wifi or internet is slow. I have used it on a less than optimal Hotel wifi to jump into Zoom calls and never had any issues with audio or video quality.

    Negative

    It can be very finicky to get it to work through your browser. If you dont mind using the desktop app (which is fine by me) it shouldnt be a problem, however getting it run in Chrome has been hit or miss for me.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Senior Engineer, Customer Experience
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom is good, but the API is great for your business

    Date: Jun 20 2020
    Summary

    The Zoom API for your business is huge. It allows you to create Zoom meetings from your website forms, apps, or other services, like G Suite. Our team is now able to easily generate Zoom meetings based on calendar availability. We also allow our clients to schedule future meetings to facility online depositions. One click and done.

    Documentation is acceptable, but not great.

    The meeting recording features are vanilla and not great.

    Positive

    The Zoom API for your business is huge.
    There is no easier to use meeting platform.
    The quality is steady.

    Negative

    There is no option to host multiple meetings simultaneously. This means every person can only host one meeting at a time.

    The meeting recording feature focuses on the presenter. If a Speaker shares a screen, the meeting will record the Speaker as a small, picture-in-picture window. This happens even if you're setup to use Dual Monitors and can see both the Speaker and the Shared Screen, one on each screen.

    Read More...
  • Reviewer Name: Rajesh K.
    Position: Counsellor
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good Video Conference software

    Date: Oct 22 2020
    Summary

    For connecting student batch wise, we can create different rooms and can provide meeting code to different students. File sharing also very easy. control the audience and other features are very good. sound quality is fine and integrate with some office software's make it good to use.

    Positive

    In the current situation of covid, zoom helps in managing our operations remotely. It helps in connecting with our students and provide their notes digitally. Its meeting creation with specific peoples helps in communicating all of the students at same time.

    Negative

    Only that good speed internet is required at both ends for buffer free video streaming. No other problem is faced.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Sales Executive
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Works Great

    Date: Nov 12 2020
    Summary

    Would definitely recommend Zoom as the premier online communication tool out there - works great for me.

    Positive

    Zoom has always been reliable - I never have many issues with entering calls or lag time which is super nice. Features are simple and easy to use.

    Negative

    Don't have anything negative about Zoom that I can think of!

    Read More...
  • Reviewer Name: Shane M.
    Position: CEO
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Awesome

    Date: Oct 14 2020
    Summary

    I prefer this over Google Meet for the gallery view.

    Positive

    Big fan of Zoom. Through COVID I used this a ton and am continuing to use it.

    Negative

    Cost structure for recurring meetings. It's pricey compared to alternatives.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: LS
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very stable.

    Date: Apr 11 2020
    Summary

    Overall it is very easy to use and it helps in every situation it has pretty good pricing and it has support available which most of the apps lack in supporting.

    Positive

    I like its interface and other things like all the options which help getting official work done as well as other few things.

    Negative

    It should have better way to share the joining ID and password.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: President
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Works well for official business purposes

    Date: Nov 24 2020
    Summary

    Overall, I would recommend using Zoom for business meetings and looking for another video calling tool for casual meetings.

    Positive

    Zoom provides a very reliable video communication tool for business purposes. It’s consistently delivered a high quality video stream for the duration of our meetings.

    Negative

    Zoom feels very official, even with their emojis. My team is hesitant to use it for any casual meetings because it makes those feel too official.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: CFO
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Software During Pandemic

    Date: Jun 19 2020
    Summary

    I have really enjoyed using Zoom. Very easy to use, easy to set up a meeting. Love the integration with Outlook.

    Positive

    There are many things to love about this software. First, the call quality is great. I love the gallery view. But my favorite part is the ease of use; just click the link and join the meeting.

    Negative

    I can't think of anything I would change with Zoom.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Post-Secondary Specialist
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best online Platform for Meetings

    Date: Nov 11 2020
    Summary

    Great product! Zoom is my go to choice for online meetings. So many ways you customize your meeting depending on the audience/group.

    Positive

    I have tried several and Zoom is definitely the most user friendly online platform for meetings. It's simple to sue and has many useful functions. Much better breakout rooms than Google Meet.

    Negative

    I like the idea of applying your own background but it is sometimes glitchy in appearance.

    Read More...
  • Reviewer Name: Rajendra P.
    Position: Social media manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use

    Date: May 29 2020
    Summary

    It's a best video communication application in the market. You do not need any type of technical knowledge to make us of it.

    Positive

    I like the simplicity of this application. It is very easy to install and make the video call. You just need to send the invitation link to the person you want to talk to and get the conversation going. The application have very less technical aspect and this makes it easier to use for all type of users.

    Negative

    The application have less features compared to its competitors. The application does not feel solid while using and it gives you a feeling that the security aspect is not taken proper care of. It needs strong Internet connection for good quality video streaming.

    Read More...
  • Reviewer Name: Himesh S.
    Position: Data analyst
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Practical Video Conferencing Platform

    Date: Aug 19 2020
    Summary

    It's a very practical video conferencing platform. Overall I use Zoom to join the business meeting without any restrictions from remote. So far I had a great experience with zoom. I highly recommend if you searching for a good and free digital meeting tool.

    Positive

    Here are the things I liked about zoom.
    1- Multiplatform application support.
    2- Outstanding Screen Sharing feature.
    3- Easy and quick Meeting Scheduling.
    4- Reliable Meeting services.
    5- Best Video and audio quality.

    Negative

    Overall it's an outstanding video conferencing platform. No cons to share.

    Read More...
  • Reviewer Name: Jason B.
    Position: Customer Marketing Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The Standard in Online Meetings for a Reason

    Date: Sep 10 2020
    Summary

    Overall, my experience with Zoom has been excellent. I know there were earlier security concerns, although those seem to have been resolved. I hope they continue to provide more guidance and documentation as they improve the system, but it's still currently the easiest video meeting program to use.

    Positive

    Zoom is incredibly easy to use, but it's still pretty feature-rich. Providing users with personal meeting room links allows anyone to gather people online quickly, and screen sharing and session recording are intuitive.

    Negative

    While I appreciate that Zoom regularly updates its software, those updates sometimes lead to UI changes that can throw off users. Not all of these changes are explained, and really useful features like the settings to optimize sharing video clips at high quality are buried at the bottom of the sharing screen.

    Read More...
  • Reviewer Name: Elaine P.
    Position: Designer/Photographer
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Made teaching from home easy!

    Date: Jul 21 2020
    Summary

    When the pandemic started, I was forced to teach a class for adults at a local art center online. I've attended webinars, but I wasn't sure how teaching online would work. It's been great, people are happy not to have to travel to the building!

    Positive

    Ease of use, very stable, I've had very little trouble with people getting a reliable connection. Everyone is able to see each other for discussions, I can share my screen to do demos and I have students share their screen I and other students can see their work.

    Negative

    Cloud storage for recordings is costly. It would be nice if everyone would share their screen at the same time. My students paint on their iPads, so it would be nice to see their faces at one time and then see all of their screens instead while they are working.

    Read More...
  • Reviewer Name: Andrew B.
    Position: Manager, FP&A
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A necessity for us right now

    Date: Apr 10 2020
    Summary

    Video conferencing has historically sucked, to say the least. Zoom seems to have solved most, if not all, of those problems

    Positive

    Best video quality of all video conferencing software on the market; great design so there's no confusion on muting and turning your camera on and off. Screen share is very clear

    Negative

    Security is a huge risk right now, especially with the news of them routing traffic through China recently and not even knowing it. Definitely worried that it's a target for bad actors since so many people are using it right now

    Read More...
  • Reviewer Name: Jodhanna M.
    Position: Radiologic technologist
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    ZOOM Video Communications review

    Date: Dec 09 2020
    Summary

    We love ZOOM. Even when we resume in-person meetings, it will remain an important tool for conferencing.

    Positive

    Easy to get used to and navigate. Not sure how we would manage effectively without its speed and functionality. Appreciate very much the chat function so we can present ideas or ask questions on the side without interrupting an active speaker.

    Negative

    The sound interruptions where an active speaker is cut off and silenced temporarily by another sound can be frustrating.

    Read More...
  • Reviewer Name: Shreyas P.
    Position: Intern
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great for business meetings

    Date: Nov 09 2020
    Summary

    The overall experience is great, the quality of the stream is standard and smooth even on an average internet connection, has a good range of addons and subscriptions that can suit the users' needs.

    Positive

    It can host meetings with every room supporting up to 10 thousand members(based on subscription), the free tier for 40 minutes per meet is very sufficient for most online meetings and also the pricing is fair.

    Negative

    Only supports 720p max resolution, needs users to download an app.

    Read More...
  • Reviewer Name: Jenny M.
    Position: Business Owner
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great platform

    Date: Oct 01 2020
    Summary

    Having this platform was vital for me moving my pilates classes online during the pandemic.

    Positive

    Easy to use, very easy for clients to connect. I like that clients don't have to make an account to connect with a business.

    Negative

    I wish I could embed videos from time to time so my clients can have access to fitness if I'm not available.

    Read More...