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What is Zoom?

Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.

Pricing

Price Starts At:
$14.99 per user per month
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, Zoom provides an API

Screenshots and Video

Company Facts

Company Name:
Zoom Communications
Date Founded:
2011
Company Location:
United States
Company Website:
zoom.us
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Vietnamese

Zoom Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Meeting Software

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Live Streaming Software

Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

Internal Communications Software

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

More Zoom Categories

  • Reviewer Name: Jason L.
    Position: Owner
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Power User of Zoom

    Date: Jan 05 2021
    Summary

    Zoom is the BMW of video conferencing. They keep improving the experience. I produce a Zoom show every other week, and people trust the platform.

    Positive

    Head and shoulders above the competition in terms of user experience. Best audio for musicians like myself. Best beauty face for vain people like myself. Handles volume better than Microsoft Teams, WebEx, and the rest.

    Negative

    The webinar capacity upgrades are pricey for my budget/uses.

    Read More...
  • Reviewer Name: Samantha H.
    Position: Digital Marketing Specialist
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Meetings Platform

    Date: Sep 28 2021
    Summary

    I would certainly recommend zoom to anyone hoping to host or attend a meeting online. Again, has been a great tool to connect with others, professionally and casually.

    Positive

    I prefer zoom because it is universally accepted and I am able to meet with those that I need to, despite their email or where they are. It makes connecting with others easy and convenient.

    Negative

    The time limit can be inconvenient sometimes but helps keep me on track and concise during my meetings.

    Read More...
  • Reviewer Name: Casey R.
    Position: VP
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Video Communications Tool

    Date: Mar 05 2021
    Summary

    Zoom is a great tool to host meetings within your company. Whether your staff is in the same building or in different countries, this allows an easy way to get together to share information in a more personal way than an email allows.

    Positive

    Safe and easy way to communicate.
    Easy to share your screen.
    Allows Q& A options and users to raise hand when they have questions.

    Negative

    Sometimes the voice quality is poor.
    Some people are uncomfortable using webcams.

    Read More...
  • Reviewer Name: Maggie C.
    Position: Director of Marketing Communications
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The Industry Standard for a Reason

    Date: Aug 12 2021
    Summary

    Zoom is the industry standard for a reason: it works. It's great. Sound and video quality are always spot on (as long as connection is strong), screens are easy to navigate and the interface is intuitive. The paid accounts are a good value for what you get. I heart Zoom!

    Positive

    So easy to set up meetings, not confusing with time zones at all, multiple options for sending out invitations and/or adding events to your own calendar. An absolute breeze to work with.

    Negative

    Things got a little more restrictive for free accounts after the pandemic started but nothing that's too difficult to wok around thus far.

    Read More...
  • Reviewer Name: Chelsea C.
    Position: Founder
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    User friendly and supportive during crazy times

    Date: Apr 11 2021
    Summary

    Prior to COVID we would maybe do 1 video call a month, now we're doing 6-7 a day and Zoom is a critical piece of our business and we're very pleased!

    Positive

    Like most, with COVID our business is now 100% virtual and Zoom allowed us to easily continued meeting and not skip a beat with clients. Super user friendly and integrates well with our calendars and systems.

    Negative

    Little things like the password and security issues but they are more due to COVID and the rapid growth than the platform capabilities.

    Read More...
  • Reviewer Name: Afsana K.
    Position: Back End Developer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Feature Packed Meeting Application.

    Date: Feb 12 2021
    Summary

    Overall, Zoom offers a great platform to organize meetings and webinars with easy and simple UI and comes at a low price point compared to other alternatives.

    Positive

    -The best thing about Zoom is that it is available on almost all the platform so get a seamless experience.
    -The UI is smooth and responsive, and you don't get to see lags even with many members.
    -You get a ton of useful features, and too with the price point it comes.

    Negative

    There is no major con with Zoom, but it might face some lags while sharing the screen with many members. Other than that, everything works fine.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Associate
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very convenient and simple to use

    Date: Feb 26 2021
    Summary

    Overall loved the experience, very convenient, definitely looking forward experiencing more of it, makes it lot easy to share info with many people at the same time.

    Positive

    Helped a lot last year for all the classes and stuff... Very helpful for webinars looking forward for more.

    Negative

    The number of participants should be increased, it cannot accept more than 300.

    Read More...
  • Reviewer Name: Ram P.
    Position: Senior Sales Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The best in the market!

    Date: Mar 01 2021
    Summary

    The clarity of video is the best when compared to any other softwares out there. The support is great as well.

    Positive

    The video clarity and the voice is absolute best. I always prefer using Zoom over any other software in the market.

    Negative

    There's none. Can improve on the custom backgrounds.

    Read More...
  • Reviewer Name: Betty W.
    Position: Database Administrator
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Suported Easy and Effective Communication Program

    Date: Feb 17 2021
    Summary

    Zoom guarantees communication globally, and it is a speedy way to convey a given message. Also, files can be uploaded, and shared at a reduced cost.

    Positive

    Zoom supports all communication means, from chats, videos, and even audios. Again, Zoom is an immediate tool for communication, and it conveys information ASAP. Lastly, Zoom has elaborate terms and conditions, which favors all the users.

    Negative

    Zoom lacks major or significant challenges, and it continues to improve on its communication objectives.

    Read More...
  • Reviewer Name: Lynn J.
    Position: Marketing Specialist
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy and Speedy Communication Tool.

    Date: Feb 01 2021
    Summary

    Zoom has ensured there is excellent and effective communication channel in a company. Also, Zoom allows even individuals to execute the solution, and hence, good for our needs.

    Positive

    Zoom is a platform for chats, calls, and even sharing of files. Again, Zoom foster new ways of holding meetings through video conferencing.
    Lastly, Zoom has less price.

    Negative

    Zoom requires a speedy support team, and this will make it the perfect communication channel.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Operations manager
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom Boom Alakazoom

    Date: Aug 06 2021
    Summary

    Zoom is a must for the new online international meeting. Zoom should send a how to use video when you receive a meeting notice. I like that zoom has numbers you can call if for some reason your mic does not work. This has to be explained better for virgin users.

    Positive

    This product is great for being able to set up meetings to do online reviews of plans or software. For Classroom and seminars for multiple business locations this has been a great asset.

    Negative

    Some things do not flow as good as they should. Microphones have stopped working and have caused meeting issues.

    Read More...
  • Reviewer Name: Nizi D.
    Position: UI Designer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom it and forget it.

    Date: Aug 12 2021
    Summary

    Zoom is the most used and recommended meeting software because of its rich features and reliability that makes it the best option for every scenario.

    Positive

    - I can easily organize and schedule meetings and invite participants with link with Zoom.
    - I have used many online meeting tools and Zoom is by far the best software in terms of features, usability, and, interface.
    - The screen sharing features works like a charm and does not stutter or lags during meetings unlike other alternatives.

    Negative

    - Zoom provides every feature needed for a productive video conference/meetings, but the only downside of using zoom is the security concerns and data security.

    Read More...
  • Reviewer Name: Shazia S.
    Position: Full Stack Developer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best for professional and business use.

    Date: Aug 24 2021
    Summary

    Overall, Zoom offers video and audio meeting with some quite useful features that caters to both casual and professional users.

    Positive

    - Zoom provides some of the most useful features like screen sharing and remote access with a simplified user interface.
    - Along with video meetings, there is also a chat feature that works smoothly.
    - The quality of audio and video is clear and works fine even on a slow network.

    Negative

    Aside from the slightly expensive pricing, Zoom has does not have any con.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Network and systems admonistarayor
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Ease of use. Great product.

    Date: Oct 23 2021
    Summary

    I would highly recommend this product as a great value for the cost. Ease of use and support 9s second to none.

    Positive

    Easy to use and quality of video 8s second to none. Our users can execute and utilize with little to no interactions from IT.

    Negative

    None that I can think of. Always works as expected.

    Read More...
  • Reviewer Name: Paul K.
    Position: Founder
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Here to Stay

    Date: Mar 29 2021
    Summary

    Very pleased with Zoom overall and the experience and the positive impact it has had on my business.

    Positive

    The future of meetings with vendors and clients beyond current "physical distance" challenges in conjunction with traditional in person meetings when required.

    Negative

    I dont feel there are any cons with the technology itself.
    If there is a way to control peoples poor behavior during meetings, that would help!

    Read More...
  • Reviewer Name: Humberto S.
    Position: COO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Perfect conferencing solution

    Date: Jul 11 2021
    Summary

    I would give zoom a 10 featurewise. The only thing they could consider is price. The paid version is a bit expensive.

    Positive

    I've tried both free and paid versions. Free of course is time limited but does the work if you manage to run 30 min calls.
    Screen sharing, recordings and every feature built in is good enough for running web conferences.

    Negative

    The only thing I've seen is that on paid, if you set two meetings with different rooms and for any reason you run late on the first, the second can't be started by other person(s), again, even with different rooms. Would be good to allow people to start the meeting.

    Read More...
  • Reviewer Name: Wendy G.
    Position: Associate Director
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    With Zoom we improve our customer conferences

    Date: Mar 27 2021
    Summary

    It facilitates the social distancing that we have today. It offers us a link which is shared with all the participants, thus easily joining the conference already scheduled, it has no limits on the participants at the time of the conference. It is easy to use and guarantees good communication.

    Positive

    It provides us with the necessary tools to make a real time and productive conference with our customers or consultants in this way provides us an approach with them, so it offers a connection without cuts even when the connection is not stable at all, which does not interfere with conferences, allows us to record and store, either in a file, in the cloud or on our servers. The experience with the software was incredible, with the quarantine issue many of the consultants and clients were limited to come to the company, with the platform we were able to solve that inconvenience in such a way that Zoom makes it easier for us to do real time conferences with the clients or consultants from the comfort of the home or anywhere in the world, It allows us to record the conference session and saves it for those who could not enter on time, which is very beneficial. During the conference we were able to share the screen and thus be able to better explain to our clients and consultants, leaving them satisfied with their needs and offering a better service to them.

    Negative

    Conferences within the platform are free regardless of the number of attendees. They are very limited in time, since they only last less than 40 minutes, if we wish to have a maximum time of 24 hours we must choose one of their paid options. It takes some time to download the application and install it so some of the customers have been slow to enter the conference.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Financial Controller
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Triple A rated with screen share for presentations.

    Date: Mar 03 2021
    Summary

    Best product with virtual learning from anywhere.
    Easy to connect by using a link and join the meeting.
    Faster with file sharing and documents.

    Positive

    It's a triple A rated with presentations.
    Very fast to share files just by a click of a button.
    Reliable to schedule and hold online meetings.

    Negative

    Reliable with screen share for presentations.
    Top notch with file sharing.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: CEO
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Useful For Meetings

    Date: Oct 10 2021
    Summary

    Overall the best video conferencing software out there, would highly recommend. You can add your own backgrounds as well so I'd recommend you do that if you're looking to hide your personal background.

    Positive

    I've been using Zoom for a while, even pre pandemic. Definitely the easiest of the video conferencing softwares to use. Much better interface than Google Meets and I like the rooms feature sets.

    Negative

    They can improve their backgrounds options if you're looking to hide your background. Would prefer if they have a better chat interface to save information that may be shared as compared to information disappearing after a meeting.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Office Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Saved our business

    Date: Jun 29 2021
    Summary

    It has proved so useful, that even though our business is reopened, we still use it very often. It has become an indispensable tool for our office.

    Positive

    Zoom was a lifesaver during the pandemic. We were able to use it for business meetings and to do remote visits with patients. We loved it, and easy to use.

    Negative

    There really aren't any features I don't like. If you use the free version, you may need to do a second session.

    Read More...