What is Zoom?
Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.
Pricing
Company Facts
Product Details
Product Details
Zoom Categories and Features
Web Conferencing Software
Video Conferencing Software
Team Communication Software
Screen Sharing Software
Remote Work Software
Meeting Software
Live Streaming Software
Internal Communications Software
Employee Communication Tools
Collaboration Software
More Zoom Categories
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Power User of Zoom
Date: Jan 05 2021SummaryZoom is the BMW of video conferencing. They keep improving the experience. I produce a Zoom show every other week, and people trust the platform.
PositiveHead and shoulders above the competition in terms of user experience. Best audio for musicians like myself. Best beauty face for vain people like myself. Handles volume better than Microsoft Teams, WebEx, and the rest.
NegativeThe webinar capacity upgrades are pricey for my budget/uses.
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Best Meetings Platform
Date: Sep 28 2021SummaryI would certainly recommend zoom to anyone hoping to host or attend a meeting online. Again, has been a great tool to connect with others, professionally and casually.
PositiveI prefer zoom because it is universally accepted and I am able to meet with those that I need to, despite their email or where they are. It makes connecting with others easy and convenient.
NegativeThe time limit can be inconvenient sometimes but helps keep me on track and concise during my meetings.
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Great Video Communications Tool
Date: Mar 05 2021SummaryZoom is a great tool to host meetings within your company. Whether your staff is in the same building or in different countries, this allows an easy way to get together to share information in a more personal way than an email allows.
PositiveSafe and easy way to communicate.
Easy to share your screen.
Allows Q& A options and users to raise hand when they have questions.NegativeSometimes the voice quality is poor.
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Some people are uncomfortable using webcams. -
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The Industry Standard for a Reason
Date: Aug 12 2021SummaryZoom is the industry standard for a reason: it works. It's great. Sound and video quality are always spot on (as long as connection is strong), screens are easy to navigate and the interface is intuitive. The paid accounts are a good value for what you get. I heart Zoom!
PositiveSo easy to set up meetings, not confusing with time zones at all, multiple options for sending out invitations and/or adding events to your own calendar. An absolute breeze to work with.
NegativeThings got a little more restrictive for free accounts after the pandemic started but nothing that's too difficult to wok around thus far.
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User friendly and supportive during crazy times
Date: Apr 11 2021SummaryPrior to COVID we would maybe do 1 video call a month, now we're doing 6-7 a day and Zoom is a critical piece of our business and we're very pleased!
PositiveLike most, with COVID our business is now 100% virtual and Zoom allowed us to easily continued meeting and not skip a beat with clients. Super user friendly and integrates well with our calendars and systems.
NegativeLittle things like the password and security issues but they are more due to COVID and the rapid growth than the platform capabilities.
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Feature Packed Meeting Application.
Date: Feb 12 2021SummaryOverall, Zoom offers a great platform to organize meetings and webinars with easy and simple UI and comes at a low price point compared to other alternatives.
Positive-The best thing about Zoom is that it is available on almost all the platform so get a seamless experience.
-The UI is smooth and responsive, and you don't get to see lags even with many members.
-You get a ton of useful features, and too with the price point it comes.NegativeThere is no major con with Zoom, but it might face some lags while sharing the screen with many members. Other than that, everything works fine.
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Very convenient and simple to use
Date: Feb 26 2021SummaryOverall loved the experience, very convenient, definitely looking forward experiencing more of it, makes it lot easy to share info with many people at the same time.
PositiveHelped a lot last year for all the classes and stuff... Very helpful for webinars looking forward for more.
NegativeThe number of participants should be increased, it cannot accept more than 300.
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The best in the market!
Date: Mar 01 2021SummaryThe clarity of video is the best when compared to any other softwares out there. The support is great as well.
PositiveThe video clarity and the voice is absolute best. I always prefer using Zoom over any other software in the market.
NegativeThere's none. Can improve on the custom backgrounds.
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Suported Easy and Effective Communication Program
Date: Feb 17 2021SummaryZoom guarantees communication globally, and it is a speedy way to convey a given message. Also, files can be uploaded, and shared at a reduced cost.
PositiveZoom supports all communication means, from chats, videos, and even audios. Again, Zoom is an immediate tool for communication, and it conveys information ASAP. Lastly, Zoom has elaborate terms and conditions, which favors all the users.
NegativeZoom lacks major or significant challenges, and it continues to improve on its communication objectives.
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Easy and Speedy Communication Tool.
Date: Feb 01 2021SummaryZoom has ensured there is excellent and effective communication channel in a company. Also, Zoom allows even individuals to execute the solution, and hence, good for our needs.
PositiveZoom is a platform for chats, calls, and even sharing of files. Again, Zoom foster new ways of holding meetings through video conferencing.
Lastly, Zoom has less price.NegativeZoom requires a speedy support team, and this will make it the perfect communication channel.
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Zoom Boom Alakazoom
Date: Aug 06 2021SummaryZoom is a must for the new online international meeting. Zoom should send a how to use video when you receive a meeting notice. I like that zoom has numbers you can call if for some reason your mic does not work. This has to be explained better for virgin users.
PositiveThis product is great for being able to set up meetings to do online reviews of plans or software. For Classroom and seminars for multiple business locations this has been a great asset.
NegativeSome things do not flow as good as they should. Microphones have stopped working and have caused meeting issues.
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Zoom it and forget it.
Date: Aug 12 2021SummaryZoom is the most used and recommended meeting software because of its rich features and reliability that makes it the best option for every scenario.
Positive- I can easily organize and schedule meetings and invite participants with link with Zoom.
- I have used many online meeting tools and Zoom is by far the best software in terms of features, usability, and, interface.
- The screen sharing features works like a charm and does not stutter or lags during meetings unlike other alternatives.Negative- Zoom provides every feature needed for a productive video conference/meetings, but the only downside of using zoom is the security concerns and data security.
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Best for professional and business use.
Date: Aug 24 2021SummaryOverall, Zoom offers video and audio meeting with some quite useful features that caters to both casual and professional users.
Positive- Zoom provides some of the most useful features like screen sharing and remote access with a simplified user interface.
- Along with video meetings, there is also a chat feature that works smoothly.
- The quality of audio and video is clear and works fine even on a slow network.NegativeAside from the slightly expensive pricing, Zoom has does not have any con.
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Ease of use. Great product.
Date: Oct 23 2021SummaryI would highly recommend this product as a great value for the cost. Ease of use and support 9s second to none.
PositiveEasy to use and quality of video 8s second to none. Our users can execute and utilize with little to no interactions from IT.
NegativeNone that I can think of. Always works as expected.
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Here to Stay
Date: Mar 29 2021SummaryVery pleased with Zoom overall and the experience and the positive impact it has had on my business.
PositiveThe future of meetings with vendors and clients beyond current "physical distance" challenges in conjunction with traditional in person meetings when required.
NegativeI dont feel there are any cons with the technology itself.
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If there is a way to control peoples poor behavior during meetings, that would help! -
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Perfect conferencing solution
Date: Jul 11 2021SummaryI would give zoom a 10 featurewise. The only thing they could consider is price. The paid version is a bit expensive.
PositiveI've tried both free and paid versions. Free of course is time limited but does the work if you manage to run 30 min calls.
Screen sharing, recordings and every feature built in is good enough for running web conferences.NegativeThe only thing I've seen is that on paid, if you set two meetings with different rooms and for any reason you run late on the first, the second can't be started by other person(s), again, even with different rooms. Would be good to allow people to start the meeting.
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With Zoom we improve our customer conferences
Date: Mar 27 2021SummaryIt facilitates the social distancing that we have today. It offers us a link which is shared with all the participants, thus easily joining the conference already scheduled, it has no limits on the participants at the time of the conference. It is easy to use and guarantees good communication.
PositiveIt provides us with the necessary tools to make a real time and productive conference with our customers or consultants in this way provides us an approach with them, so it offers a connection without cuts even when the connection is not stable at all, which does not interfere with conferences, allows us to record and store, either in a file, in the cloud or on our servers. The experience with the software was incredible, with the quarantine issue many of the consultants and clients were limited to come to the company, with the platform we were able to solve that inconvenience in such a way that Zoom makes it easier for us to do real time conferences with the clients or consultants from the comfort of the home or anywhere in the world, It allows us to record the conference session and saves it for those who could not enter on time, which is very beneficial. During the conference we were able to share the screen and thus be able to better explain to our clients and consultants, leaving them satisfied with their needs and offering a better service to them.
NegativeConferences within the platform are free regardless of the number of attendees. They are very limited in time, since they only last less than 40 minutes, if we wish to have a maximum time of 24 hours we must choose one of their paid options. It takes some time to download the application and install it so some of the customers have been slow to enter the conference.
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Triple A rated with screen share for presentations.
Date: Mar 03 2021SummaryBest product with virtual learning from anywhere.
Easy to connect by using a link and join the meeting.
Faster with file sharing and documents.PositiveIt's a triple A rated with presentations.
Very fast to share files just by a click of a button.
Reliable to schedule and hold online meetings.NegativeReliable with screen share for presentations.
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Top notch with file sharing. -
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Useful For Meetings
Date: Oct 10 2021SummaryOverall the best video conferencing software out there, would highly recommend. You can add your own backgrounds as well so I'd recommend you do that if you're looking to hide your personal background.
PositiveI've been using Zoom for a while, even pre pandemic. Definitely the easiest of the video conferencing softwares to use. Much better interface than Google Meets and I like the rooms feature sets.
NegativeThey can improve their backgrounds options if you're looking to hide your background. Would prefer if they have a better chat interface to save information that may be shared as compared to information disappearing after a meeting.
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Saved our business
Date: Jun 29 2021SummaryIt has proved so useful, that even though our business is reopened, we still use it very often. It has become an indispensable tool for our office.
PositiveZoom was a lifesaver during the pandemic. We were able to use it for business meetings and to do remote visits with patients. We loved it, and easy to use.
NegativeThere really aren't any features I don't like. If you use the free version, you may need to do a second session.
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