What is Zoom?
Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.
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Product Details
Zoom Categories and Features
Web Conferencing Software
Video Conferencing Software
Team Communication Software
Screen Sharing Software
Remote Work Software
Meeting Software
Live Streaming Software
Internal Communications Software
Employee Communication Tools
Collaboration Software
More Zoom Categories
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Zoom is a very good and secure software
Date: Mar 26 2021SummaryZoom is recommended to the public. It allowed us from the beginning to be able to interact with remote teams and with shared data. Quite beneficial for meetings with a lot of people, although it sometimes sounds distorted.
PositiveIt is one of the few that has the ability to video chat and also one of the few that allows us to manually change the background image of the chat in which we are. You can share the control of each data presented by each client or advisor to have a better management. We were able to remove the cross-communication obstacles that we had with other software, making the use of Zoom more feasible. We can have live meetings, previously we could not.
NegativeWe reviewed the mobile version and it has many bugs. They should update the recording function from the mobile version, this function is quite necessary. The web option lacks the zoom in and zoom out options. It is also not possible to share the screen to two users at the same time.
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Zoom
Updated: Mar 28 2021SummaryThis app is user-friendly including my children that are in elementary are able to use this. It’s very easy to set up and it’s self-explanatory of how this app worksThere’s no problem with this app this app works very well. Will continue to use.
PositiveI like that I can use zoom anywhere I can use it on my computer I can use it on my tablet or on my phone. I like that the picture comes in very clear and there’s no lagging. I like that it has the option to mute yourself or mute the camera.
NegativeThere’s no problem with this app this app works very well.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
GREAT tool for virtual meetings
Date: Sep 30 2021SummaryOverall experience has been very easy. Meetings have been successful on both business and personal levels.
PositiveEasy application to use. Use this tool for both business and personal. Able to share screen with others to establish a connection with presentation content.
NegativeHave not have any issues business or otherwise. Kids get a kick out of seeing family who lives out of state.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
All-arounder that appears to just improve after some time
Date: Sep 01 2021SummaryWhether you want to gather a small group of people or a large group of people, Zoom feels almost necessary in this day and age. Without Zoom, some of the problems we would encounter are how to easily contact customers and team members. We like the ability to send links and talk to them quickly. It also seems to have a better participation rate for customers who may not be willing to provide a phone number but want to chat. Having this feature is very useful, and it seems that because many other people are already using it, even if we have other solutions, Zoom is almost considered the preferred platform for calling/chat.
PositiveIt is easy to integrate with your organization's existing workflow. I’ve integrated it with Google Calendar and our company’s Slack channel, which really speeds up the time it takes me to book meetings. They are also updated weekly to provide excellent new features to help your organization work remotely. It's even easier. It allows us to easily do what we originally wanted to do. With screen sharing, remote access and other functions, collaboration becomes easy.
NegativeIf it is an organizational account, the administrator can impose many restrictions on what you can and cannot perform with your Zoom account. Sometimes, when using multiple monitors, the window can be a bit strange
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Dose what you need it to do
Date: Jan 20 2021SummaryIt covers the bases well enough, it will likely work for whatever you need.
PositiveSimple interface.
Screen sharing.
Chat room.
We use zoom for company meetings and for online classrooms. We are a gym and have used it to do video lessons with clients.NegativeNot optimized for teaching online, hard to adapt to some industries.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
An easy-to-use professional conferencing software.
Date: Apr 14 2021SummaryOverall, Zoom is a versatile and unique video calling/conferencing software. The features provided by zoom are easy to use and very effective.
Positive- Zoom has a non-complex User Interface for a fluid experience.
- The quality of the content is top notch and the transmission of audio and video is by far the best.Negative- The software can be more affordable.
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- There are some bugs here and there that should be fixed. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Unsurpassed quality for every video conference in my company.
Date: Apr 05 2021SummaryDespite the complications that I have presented when sharing files with the participants of my videoconferences, I consider having had a totally complete experience which has helped me to communicate with all the participants directly. Currently, we use Zoom in our company as the main open communication mechanism, to hold all kinds of meetings and to hold videoconferences with clients. I am satisfied with the quality and the guarantee of work that Zoom has provided me during all this time and the stability that it has provided me in each video conference.
PositiveZoom is one of the platforms that has brought the most benefits to my company since we started using it as an online communication mechanism. One of the things I like the most about Zoom is that it has a perfect video conference organization, Zoom has the ability to consistently send notices to emails that subscribe to a video conference, send notices to report how much time is left for start a video conference, in this way all subscribers can have direct access to the video conference at the exact moment. Also, another thing I love about Zoom is that it has a great "screen sharing" system during every video conference. The screen sharing functionality is very beneficial for us because it makes our video conferences even more complete and we can share more information with each of the participants, the quality of the screen sharing is amazing.
NegativeOne of the things I really don't like about Zoom is the file transfer or file sharing that it offers me at every video conference. For all videoconferences it is necessary to share files or documents with the participants, because in this way everyone can have access to the same information at the same moment, however, uploading files in Zoom is quite slow and causes us to have problems at the time of sharing various files with the participants of our videoconferences. I wish I had a better file transfer system that allows me to share files in just an instant.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Pretty Good, But Lets Do Better
Updated: Jun 01 2021SummaryZoom is great and I would highly recommend. They have things to approve but nothing shy of great. Give it a try.
PositiveGreat for video communication, fun and unique filters to spice up calls. Zoom was a staple for the pandemic communication team.
NegativeCan be very confusing to operate the mute button, also has problems dropping calls from time to time.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
You cannot go wrong with Zoom!
Date: Aug 26 2021SummaryRight now, Zoom is the gold standard for online video conferencing. All other platforms are trying to compete with Zoom.
PositiveWe have always enjoyed using Zoom even before remote working became so prevalent. It is a solid remote meeting and webinar tool that continues to get better and better as time goes on.
NegativeHonestly, we cannot think of any thing negative about this service.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Zoom for effective video calls.
Date: Jun 27 2021SummaryZoom is overall a quite effective software for both personal and professional use. It is equipped with various features to make the experience seamless.
Positive- The feature of Zoom is that you can record the meeting for future use.
- It lets you choose the background of your frame from various virtual backgrounds.
- It is easy to use and cost-effective.Negative- It demands and strong and stable internet connection to function.
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- There is a time constraint of 40 minutes for meetings. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Pioneers and deserve credit, but security concerns
Date: Jun 04 2021SummaryLet's face it, Zoom was ready for a pandemic while other providers struggled to add capacity for their users. Not a fault to the others, because no one expected a pandemic, but it forced us to switch to Zoom.
PositiveZoom is built for video conferencing and because their backend network is built for low latency video, it can now support their UCaaS offering as well. The interface is simple, easy to navigate, and attractive. Its tech for backgrounds is great. Overall, a focused and niche product.
NegativeThere are security concerns as it pertains to zoom, and while they have seemingly addressed those concerns, we are hesitant to expand our relationship for now.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
The best connectivity out there for video calls.
Date: Feb 08 2021SummaryI adapted too quickly to all the functionalities of Zoom, I managed to learn in just a few days, how this platform works and what I had to do to be able to communicate with my colleagues in the company where I work. Currently, I use Zoom to communicate with my friends and also for my work area, this platform has offered stability in all the videoconferences or video calls that I have made, and I have also been able to interact with people with excellent video quality and excellent streaming audio.
The Zoom interface is quite comfortable, I can interact with the people I want, with just one click, and I can also hold group meetings with a few simple steps. I am very satisfied with what Zoom has provided me and with the methodology it uses to connect with my colleagues.PositiveThe interface structure that Zoom has is quite attractive, its system is very well designed to provide great comfort for any user. During my experience, I noticed that Zoom has the following positive factors or characteristics:
1.- It has excellent connectivity without the need for a fast internet connection. Zoom does not require a lot of speed to be able to connect a call between several people, it is only enough that it is stable, so that the call can be made successfully, compared to other platforms that require a lot of speed to initiate the call.
2.- It has a very attractive and organized user panel, where you can view all the contacts added to the list and you can also view the call history, and on the right side, a chat that you can use with any user from Zoom.
3.- The app for mobile devices is quite compact and has very well organized sections. This App is also stable for calls, the best thing about this App is that you can stay connected to the videoconference or the call, while using some other application.NegativeZoom is a fairly complete platform when it comes to making video conferences and video calls, however, there are several negative characteristics that directly affect user performance, these characteristics are:
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1.- Zoom offers bad file sharing. I have had problems transferring files, always the files that I try to share with someone take a long time to upload, and I have to wait around 5 minutes for it to upload, despite the fact that I have good internet connectivity.
2.- When users are in a videoconference, they have the option of changing their name, I really don't like this, because any user can impersonate a person who is not, and cause confusion. I would like that the name cannot be changed, in order to avoid any intruder in the videoconference. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Perfect Features for Imperfect Times
Date: Feb 25 2021SummaryZoom has been invaluable to my work during socially-distanced, forced, virtual engagement. I work in the non-profit industry so most of our engagement would usually happen in person but due to the pandemic, have had to shift to virtual engagement exclusively. Zoom has been a primary tool we've used for meetings and events. Likewise, I've also held social events like birthday parties, baby showers, and celebration events on Zoom this year and have been able to simulate many of the same opportunities that in-person events allow.
PositiveThere are many evolving features that Zoom has to offer. The chat feature is amongst the most utilized and useful of those features. The newly added virtual background additions have really met the need of many people (such as myself) who work from home and like to keep my private space hidden. Additionally, the ability to break out into small groups is invaluable for the types of interactive work and social engagements that I coordinate regularly. Lastly, the poll feature is another interactive feature that helps keep discussions lively and engaging.
NegativeZoom does not have a built in white board so participants have to navigate to other websites in order to participate.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Zoom vroom
Date: Feb 05 2021SummaryLife saver in the pandemic. We could run our team meetings via zoom and even client calls too without any trouble. It was always seamless.
PositiveEasy to sign up and use. Cost Effective. Light weight and never faced any issues with the app during the meetings.
NegativeNever faced any issues with zoom. Sometimes the quality was poor but it always bounced back in a second.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Has great potential but is lacking in design/ease of use
Updated: Aug 04 2021SummaryOf all the video conferencing platforms available, Zoom has the ability to host bigger groups with less interruption and does not require accounts with all attendees but does lack ease of use for menu navigation.
Positive-You don't need a program or specific type of account to use. Just need a link and a passcode
-good view of all participants
-while the free account is limited in features, it does provide a good starting place for video conferencingNegative-It is difficult to navigate the different views
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-Menus are in different places making it difficult to find all the settings to customize your call
-security was seriously lacking until recent updates -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Zoom is a great solution
Date: May 07 2021SummaryOverall Zoom has been a great tool during the pandemic to connect with both coworkers and friends and family.
PositiveZoom is one of the best tools to facilitate working from home. The links are easy to send out and troubleshooting is easy.
NegativeSometimes the connection can be taxing on your internet connection.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
ZOOM
Date: Jul 06 2021SummaryWith the ability of most anyone to download and use this software Zoom was a vital tool. Being able to connect to both Colleagues and Customers for a clear line of communication helped us stay in contact and never miss a beat.
PositiveWhen the pandemic hit Zoom allowed meetings to be conducted with minimal interruption. The ability to use this service helped to maintain a communication line that was vital.
NegativeSoftware glitches sometimes meant having to reconnect or download the app again.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Pleasant communication with my colleagues.
Date: Jan 30 2021SummaryOverall, even though Zoom has a really slow file transfer system, I find Zoom still a platform with great potential, because it can communicate across multiple business environments in seconds, and with incredible fluidity. Zoom is very easy to use, its interface is very easy to adapt to all types of users, and it also provides unsurpassed video quality and audio transmission.
PositiveI love that Zoom has video quality higher than 1080p, because I can communicate with anyone in my company with truly amazing fluency and quality. Another thing I like is that it adapts perfectly to my mobile device, and I can communicate with my colleagues from my cell phone while being anywhere.
NegativeMe negative review goes directly to the file and document transfer system that Zoom offers me during video conferences, because the system is too slow to upload or download any files, which forces me to use another third-party method to transfer files while communicating with my colleagues.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great tool
Date: Jan 28 2021SummaryGood platform, works great for webinars and smaller meetings that can have interaction between people.
PositiveThe breakout rooms, good functionality that I'm learning more about all the time! I like the timers and being able to see what is happening.
NegativeCan't let people move about as easily as I'd like. Don't like the password lock for meetings where I don't want to have that.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
So thankful for ZOOM!
Date: Feb 26 2021SummaryZOOM came in handy when the pandemic hit! We had my mom and son's birthday party through ZOOM. We were able to see family and eat together over the period of having to social distance. I've been on many meetings and it works greatly.
PositiveGreat for meetings, events, etc. You can join by phone, tablet, or computer which is awesome and extremely convenient! You have the option to be on or off video which is great because you can still engage.
NegativeI honestly don't have any cons for ZOOM. I love it so far and it's very useful.
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