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What is Zoom?

Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.

Pricing

Price Starts At:
$14.99 per user per month
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, Zoom provides an API

Screenshots and Video

Company Facts

Company Name:
Zoom Communications
Date Founded:
2011
Company Location:
United States
Company Website:
zoom.us
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Vietnamese

Zoom Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Meeting Software

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Live Streaming Software

Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

Internal Communications Software

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

More Zoom Categories

  • Reviewer Name: Julia G.
    Position: Assistant Property Manager
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom Meeting Experience

    Date: Jun 16 2021
    Summary

    Zoom giving us a great opportunity to continue to perform daily, monthly, yearly routines. For the last year, we held 12 Board Meetings and an Annual General Meeting for Owners of Condominium via the Zoom platform.

    Positive

    Since the pandemic hit our normal life, we are no longer allowed to hold physical Board Meetings, however, we such a great platform like Zoom we didn't miss any Board Meeting for the last year. Excellent product quality.

    Negative

    I have nothing to write here, everything is perfect. Highly recommended.

    Read More...
  • Reviewer Name: Myra J.
    Position: ICT Expert
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    My Experience With Zoom

    Date: Apr 20 2021
    Summary

    With Zoom, we no longer have issues with setting up and conducting online meetings. The tool works well and I like the ease of setting up the meeting and joining.

    Positive

    I like Zoom for many reasons. First, it is easy to use. Secondly, the tool is resourceful in that there are many features.
    The tool is affordable.
    The quality of video and audio is out of question.
    Integration with other software is easy.

    Negative

    Well, since Zoom has been working well, I will not be listing any issues here.

    Read More...
  • Reviewer Name: Craig H.
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom revolutionized meetings

    Date: Mar 03 2021
    Summary

    I utilize Zoom almost daily. At first I thought I would only use it business related, but have found myself using it in my personal life as well.

    Positive

    The Zoom platform is user friendly, with features that allow for connecting with one or multiple people.

    Negative

    In larger Zoom meetings, scrolling over numerous pages can be tedious.

    Read More...
  • Reviewer Name: Marlio B.
    Position: Organizational Development People Chief
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom is the best tool for connecting with the world

    Date: Jul 22 2021
    Summary

    Zoom is present in all departments of our organization. It has allowed us to connect almost immediately to keep up with our pace without any problems. The quality of Zoom is really impressive and it is very intuitive and easy to use when we have a stable connection.

    Positive

    When it comes to connectivity Zoom is amazing, it has allowed us to have amazing audio and video quality in all of our conferences. We have been able to reach out to our employees despite the pandemic we are experiencing thanks to Zoom and it has allowed us to easily connect with colleagues outside the country.

    Negative

    They should implement a low bandwidth choice for poor connections because not all the time we and our customers have the best connectivity and it slows us down, sometimes it is difficult to connect and join because of these details.

    Read More...
  • Reviewer Name: Ernesto F.
    Position: Manager in Professional Services
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Videoconferencing device for your communication needs

    Date: Mar 23 2021
    Summary

    Zoom is an amazing application with many uses. If you are a teacher or conference organizer, read some of the frequently asked questions located on the Zoom website, which offer some details regarding how to be the best possible organizer on Zoom. Zoom allows me and my team to connect daily via videoconference to convey concepts and ideas in a team setting. We can do conferences as if we are physically in the office and no other tool has made it so easy for us.

    Positive

    The general zoom is an excellent video conferencing device. In my office, Zoom is used for a series of meetings across the company, varying in size from several active participants in one videoconference at a time. The quality of the video, as well as the strong connection, is what allows this system to work in our workplace. Zoom has transformed the way we do videoconferences and I don't see them disappearing so quickly in this period.

    Negative

    There are some security vulnerabilities that I have seen recently through information, as well as social media sites related to Zoom. As a fairly new application that was adopted so quickly during the pandemic period, I fear that perhaps the structure needed to protect Zoom customers from other harm, as well as from cyber attacks, will not be at its best. Absolutely nothing has happened in our organization yet, but we look forward to seeing Zoom improve in that regard.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Director
    Has used product for: Free Trial
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Definitely a tool for today's time and era!

    Date: Aug 18 2021
    Summary

    Great tool, would be great if it had more features open to the wide market, certainly one of the most important tools in todays time and era!

    Positive

    Ease to use, known widely around the world, great capabilities when you need to do general things such as meeting friends and so on.

    Negative

    Time limitation, not as flexible as microsoft teams when it comes to operating it, screen sharing. Could allow for remove control as well like team viewer

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Marketing manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Practical business meeting tool

    Updated: Feb 03 2021
    Summary

    I liked the ability of the host to control meetings and participants. Anyone with a room ID and password can join meeting from any supported platforms. Overall, Zoom is a very practical tool for business meetings.

    Positive

    Business presentation sharing is super easy on the Zoom meeting platform. You can join meeting directly from the integrated calendar app. It has a user-friendly UI on both of its platforms. Voice chat works quite good also screen sharing is great.

    Negative

    Audio stops coming when minimized and opened Zoom platform.

    Read More...
  • Reviewer Name: Dilip S.
    Position: Program Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    One of the best in market

    Date: Mar 25 2021
    Summary

    Happy with the product. Hassle free and uninterrupted video conformance makes life really easy. And best part is quality. Thanks Zoom App.

    Positive

    Zoom app never let me down with quality and service.Amazing video conformance and quality of video is really great then any other apps available in market.

    Negative

    Data security may be a concern! Not sure about the rumours. They need to clear the air.

    Read More...
  • Reviewer Name: Fatima C.
    Position: Marketing Analyst
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    It helps me to maintain international communication with clients and work team.

    Date: Mar 01 2021
    Summary

    Zoom has given me the possibility to stay connected with others, helping me to maintain relationships with my clients and work team regarding projects or other work related things. I have also kept in touch with my family and friends thanks to this platform since the quarantine has prevented me from having close relationships, however Zoom has been a solution. Before the quarantine, I also used Zoom for clients in other countries such as China, Spain, Germany, among others, since due to travel problems it had not been possible to set up a day for meetings but with Zoom everything is more direct and simple for me and my clients without having to learn a lot from this platform.

    Positive

    It offers quality in relation to audio and video, allowing me to have a more fluid conversation with people at a distance. Latency is not a problem in any device or for any person, it is stable and also safe since it has administrative permissions that help to manage who enters and who does not. I can use Zoom through browsers or the mobile application and to enter a video conference it does not require a Zoom registration if the owner of the room so wishes. Zoom provides a space in which its interface is friendly for any new user, so I can say that it is very simple to use and to be able to connect with others through a video call. I can tile all the participants who use the video camera and be able to my presentation on a single giant screen for everyone to see and I can also move my presentation anywhere. It is very simple to be able to share a link with others so that they enter the room and it is also very simple to program it.

    Negative

    Many users, which I have had the ease of being able to connect with them through Zoom, have notified me that my video conference with them has been suddenly disconnected regardless of the internet connection, this error has happened to me a lot when there are a large number of users talking and using their cameras at the same time and you have to go back in to continue the chat. At first I have had problems getting used to screen sharing since I see a notification or something that tells me that I am not doing it, it should be a more interactive interface. There is a lot of background noise or hum with some of the users using Zoom, I wish there was an option to automatically minimize that noise and make the audio clearer and cleaner for a smooth and seamless conversation. Sometimes there is poor synchronization with the audio when there are many participants in the room.

    Read More...
  • Reviewer Name: Jason C.
    Position: Product Design Lead
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom helps our creativity during calls

    Date: Mar 29 2021
    Summary

    The level of interaction we have found with our team of vendors and developers in general has been just what we needed to get our project off the ground properly. Zoom has not only improved the way we communicate, but has also proven to offer reliable and easy to administer security methods.

    Positive

    In Zoom, calls can be as long as you want without overloading the platform, or without problems occurring during the development of a meeting, such as loading information from documents to view them live, or the interconnection of several screens if we are going to work in a group.

    Negative

    Zoom does not have good integrations with sales software, unlike other services that have their own suites oriented to the management and development of seminars or online classes. This does not mean that with zoom we cannot run group classes, but if we do, there will be no possibility of applying research tools, such as tests.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    ZOOM REVIEW

    Date: Aug 17 2021
    Summary

    I am overall pleased with all of the services that Zoom has to offer across the board. I will definitely be using Zoom with all my customers.

    Positive

    I love how Zoom makes dealing with my customers simple. Being able to log on at any time anywhere is nice.

    Negative

    Depending on internet connection. sometimes Zoom may be laggy.

    Read More...
  • Reviewer Name: Nathan V.
    Position: Designer
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy To Use Online Meetings

    Date: Jun 07 2021
    Summary

    I dare say most everyone has become familiar with Zoom over the past year. Whether on my phone or my laptop, it's been a great way of staying connected with others.

    Positive

    Easy to use interface allows for seamless meetings with others. Many great features for meeting online and not have to be in person.

    Negative

    The only con I have is the time limit for each meeting. But starting another meeting after the time has ended is no problem.

    Read More...
  • Reviewer Name: Heather E.
    Position: Office manager/HR/payroll
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great service

    Date: Jun 30 2021
    Summary

    Zoom has all your tools to help your day to day meetings run smoothly. I highly recommend to anyone.

    Positive

    This is probably the best video calendar service ever. Quality, ease of use, options and web page are great!

    Negative

    I have yet to run into any cons. During covid shut down this was the best life line.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Designer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Everyone Knows About Zoom

    Date: Feb 11 2021
    Summary

    The pros outweigh the cons and I think that speaks for itself. This is a free app that you can use as team member.

    Positive

    - Easy to navigate
    - Audio and visual is very clear
    - Able to view each persons screen
    - Filters are funny and this is affordable

    Negative

    - Breakout room is confusing to use. This is the only con, I think there are better ways but not bad.

    Read More...
  • Reviewer Name: Radhika S.
    Position: IOS Developer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great app but sometimes feels buggy.

    Date: Jun 01 2021
    Summary

    Overall, Zoom is an easy to use application that can be used by any individual without any technical knowledge required to use it.

    Positive

    - It does not consume a lot of system memory while running can be used on a low-end system smoothly.
    - The user interface of the application makes it very easy to keep track and see every participant.
    - Screen sharing features works without any lags.

    Negative

    - There are some bugs in some features and it makes the application jittery while using them, for example - using a mic while sharing the screen.
    - While using zoom for video conferences there is always a concern for the security.

    Read More...
  • Reviewer Name: Areeqa H.
    Position: DevOps Engineer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best web meeting and conference platform.

    Date: Jul 20 2021
    Summary

    Overall, Zoom is one of the best software for web meetings. It provides all the features needed in an online meeting. It is also available on all the platforms.

    Positive

    - The audio and video transmission is loud and clear for all the participants in the meeting.
    - The maximum numbers allowed in a meeting is more than enough for any conference, meeting or webinar.
    - The chat is feature comes very handy in asking question in an ongoing meeting.

    Negative

    - The free version only allow the meeting for 40 minutes.
    - The security and transparency is sometimes questionable.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Functional Analyst
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom - the best alternative to remote working

    Date: Mar 23 2021
    Summary

    Generally zoom has become the standard in remote meetings-- though it has been used in the professional industry for awhile it has suddenly exploded in popularity due to the pandemic. Feature wise it is rich and easy to use, though advance users will be able to quickly customize it to their needs via sub account management. Security has been upgraded and now with the various subaccount management, user management is easier.

    Positive

    - fast setup
    - easy to install
    - easy to manage
    - everyone is familiar with it
    - free account is more than enough to participate in small to medium sized institutions

    Negative

    - sub account management is a bit tedious
    - price can be a bit expensive
    - zoom bombing isn't as fun as it sounds
    - everyone has zoom fatigue at this point

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Sales Development
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Literally NEED this every day

    Date: Jun 11 2021
    Summary

    Absolutely love this software. I can’t imagine going through my day without being able to use this software.

    Positive

    I love that it makes remote communication simple. You’re able to have easy video calls instantly and I rely on it every single day.

    Negative

    Sometimes it can be challenging when talking at the same time as someone, but I think that’s just how video calls are.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Student
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great software for online meeting

    Date: Jul 28 2021
    Summary

    A software for virtual meetings. Can even conduct webinars with it with admins having rights such as to mute users. Great software especially during the pandemic.

    Positive

    Easy to use. Functions such as virtual background and sharescreen are perfect for meetings. Software is also smooth and rarely experienced lag.

    Negative

    40 mins limit of group meeting for free user. Another way is to start another meeting after time is up.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: General Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The help needed during the pandemic remote teambuilding pivot

    Date: Sep 21 2021
    Summary

    Zoom really helped us keep the team together and keep everybody connected during these crazy times, not only for meetings but also social events. I believe Zoom had a big contribution in my team keeping an eye on each others mental health while everybody was dealing with the pandemic.

    Positive

    It was super easy to install and get all our team members on the same platform within 30 minutes. The online tutorials are extremely helpful.

    Negative

    The negative publicity surrounding Zoom mid 2020 made it difficult to keep all team members excited about using Zoom.

    Read More...