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What is Zoom?

Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.

Pricing

Price Starts At:
$14.99 per user per month
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, Zoom provides an API

Screenshots and Video

Company Facts

Company Name:
Zoom Communications
Date Founded:
2011
Company Location:
United States
Company Website:
zoom.us
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Vietnamese

Zoom Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Meeting Software

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Live Streaming Software

Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

Internal Communications Software

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

More Zoom Categories

  • Reviewer Name: A Verified Reviewer
    Position: IT Project Manager ( Senior )
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Seamless tool for video conference

    Updated: Feb 02 2021
    Summary

    Overall, the Zoom platform is most popular for video conferences. It performs very well during meetings. It also offers a good amount of features to make conferences seamless.

    Positive

    Because of its seamless interface and features Zoom platform is most popular for video conferencing. The video quality it delivers is great. I also liked its screen sharing feature. Also, you can attend without any account.

    Negative

    Security and encryption are not great as another tool provides at the same plan.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Student
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Online Meeting Program!

    Date: May 30 2021
    Summary

    This is my favorite software for online meetings. An absolute lifesaver during the pandemic! It is great if you are not looking for a ton of bells and whistles, but just something to easily and quickly set up.

    Positive

    Zoom is the most simple and clean out of any online meeting software. Easy to use for older folks for sure compared to other things like webex or skype. Very user friendly.

    Negative

    Having to disable the waiting room is sometimes a bit cumbersome, but not the worst.

    Read More...
  • Reviewer Name: Ruth Ann M.
    Position: Executive Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    What would we do without it?

    Date: Aug 06 2021
    Summary

    Zoom carried us through the pandemic and made it possible to still get work done. It syncs easily with my calendar and is a helpful solution.

    Positive

    So much smoother than other video chat options out there. I sigh when I get an invite on another platform (Teams, etc).

    Negative

    Can get expensive for a big team -- would love to see them implement a nonprofit discount.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The Premier Teleconferencing Platform

    Date: Jan 08 2021
    Summary

    Overall, Zoom is a household name for a reason - it’s the premier teleconferencing platform of the “new normal” era. Though competition in this field has been stiff since the pandemic broke out, Zoom’s minimal set up, ease of use, and revamped security features set it apart from other platforms.

    Positive

    Very intuitive user interface. Setting up meetings is a breeze, and functions such as screen share, live chat, etc. are simple to use. Plenty of security and host features to allow enterprises to take full control of their meetings.

    Negative

    Very few cons come to mind. It perhaps lacks some of the seamless integration a major competitor has with its teleconferencing platform and its suite of office applications, but Zoom more than makes up for this with its superior user interface.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Sr Benefit Consultant
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom Zoom

    Date: Jun 18 2021
    Summary

    Since I never go into the office, Zoom meetings are my primary means of communicating with my manager and teammates.

    Positive

    I use Zoom 5 days a week and I love it! I work from home in my office and my team keeps a Zoom meeting running all day.

    Negative

    I haven't found anything that I don't like about Zoom

    Read More...
  • Reviewer Name: Ange E.
    Position: Operations Coordinator
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom is the best

    Date: Jan 29 2021
    Summary

    Overall, Zoom is great to use and easy to navigate. The knowledge base they provide for users is great too.

    Positive

    I love that zoom has always been around laying low. The year, of course, it has skyrocketed. The breakout rooms and the ability to record sessions is great.

    Negative

    Nothing I do not like about, it is great for meeting use.

    Read More...
  • Reviewer Name: Sparsh M.
    Position: Developer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Perfect Video Conferencing Solution

    Date: Sep 04 2021
    Summary

    Overall, Zoom is perfect solution for any video conferencing need, ranging from webinars to personal meets. The simplicity of being able to click a few buttons, gather a group, and have everyone in one room is great. Also having breakout rooms is very nice when everyone needs to break up into their respective departments.

    Positive

    Provides excellent and smooth video conferencing.
    The feature of screen sharing is excellent, and the role can be limited to people presenting.
    Perfect solution to host webinars, provides feature of webinars with more than thousand attendee in single time.

    Negative

    Needs a strong internet connection, there should be a feature for people with low bandwidth.
    Better Chat feature expected in future.

    Read More...
  • Reviewer Name: Mathew W.
    Position: IT Support
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Indispensable Software for the modern age

    Date: Aug 26 2021
    Summary

    Amazing software that is very necessary in the modern age. Even with just being spread out, it allows people on our board to meet across distances that normally wouldn't be simple. And while phone calls can happen, seeing people's face is a wonderful return to some form of normalcy. Zoom helps facilitate that.

    Positive

    Running a small business and a nonprofit is difficult in ordinary times, and exceptionally difficult in a pandemic. Zoom has allowed me to coordinate with people and continue meetings as though nothing has changed over the last year and a half from logistics point of view. Working with passionate people who want to stay safe is allowed to bridge those two competing objectives and zoom makes that possible.

    Negative

    I wish there were more free options for NPO size. It doesn't make sense for us to pay for an account when we meet every other month, but we do not fall under the maximum size of a free account

    Read More...
  • Reviewer Name: Marc M.
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great tool for selling and virtual meetings!

    Date: Sep 15 2021
    Summary

    This has been a staple for us for the last 18 months. We have tried other systems and keep coming back to zoom for it's overall ease of use and reliability.

    Positive

    Full featured, easy to use and the image and audio quality is great. We have very little trouble with others being able to join our meetings. The outlook add-in is a great tool.

    Negative

    Not much. The internet connection speed seems to be the biggest issue and that is not a Zoom problem.

    Read More...
  • Reviewer Name: Ramsha K.
    Position: Photographer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A good option but requires good internet to function.

    Date: Apr 04 2021
    Summary

    Overall, It is a considerable option for video calling meetings and seminars. The customer support is also good with less response time.

    Positive

    - The user interface of the software is smooth and responsive.
    - All the functions and features work properly without any lags.
    - The transmission of audio and visual both are fast and clear.

    Negative

    - It has all the necessary features but to use those you will need a good internet connection as it lags with a low bandwidth internet connection.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Video Communications Platform!

    Date: Jul 22 2021
    Summary

    Zoom is an all around great product, very user friendly, for all types of people with varying experience levels, and it is easy to open and start quickly which is a really important feature for a meeting platform.

    Positive

    Zoom is easy to use, and also easy to explain to others, even older ones who do not have as much experience with newer technology platforms. I also like the app and how easy it is to login, and to access frequently visited meeting rooms.

    Negative

    There really isn't much I don't like about zoom. I think the functionality is pretty on point!

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Human Resources Management Specialist
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Overall Best

    Date: Jul 16 2021
    Summary

    We have been using the Zoom app for about 2 years now for interviewing applicants in other states but when covid hit last year we found ourselves using much more. I can say that I cannot think of any cons and we have not had any! From the user and user end along with the pricing and specs it's a win win.

    Positive

    Pricing and ease of use. We use Zoom for meetings and doing interviews, Easy to use and set up meeting on computer, laptop or mobile device. Easy for end users with little to no experience on using as well.

    Negative

    I have been using Zoom for a few years and cannot really think of any cons

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Management
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    What a great way to communicate

    Date: Aug 17 2021
    Summary

    I use Zoom on a regular base since I work from home and I enjoy it a lot. My team and I have a better way to communicate now that we use Zoom

    Positive

    How easy it was to connect to a conference call and the quality of the video and sounds. Great for people working from home.

    Negative

    So someone less fortunate to know about video conferencing the connection could be a little more complicated.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Backbone of communications

    Updated: Nov 18 2021
    Summary

    Great experience overall, makes teamwork and sales much easier. its become a staple of society. Its also priced in a reasonable manner.

    Positive

    Simple to use and effective.
    Integrates with Slack.
    The annotate tool is also a life saver when working in teams.

    Negative

    Occasionally glitches and I cannot close down a call.

    Read More...
  • Reviewer Name: Julia C.
    Position: Associate Manager of Market Research
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use software

    Date: Jan 29 2021
    Summary

    Overall I really liked using Zoom and plan to use it in the future. The website is easy to get acquainted with.

    Positive

    Allows large groups to meet for various reasons, including academic, work, and social events. I've never had any technical difficulties.

    Negative

    Zoom isn't as much fun to use as some similar platforms. Also the 40 min limit can be annoying.

    Read More...
  • Reviewer Name: Dave S.
    Position: General manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great communication tool

    Date: Sep 09 2021
    Summary

    Overall a great tool for businesses where there are multiple units trying to stay connected. again, super easy to use.

    Positive

    This product was very easy to use ! We have moved our video conferencing calls to Zoom and it has been easy to use, easy for multiple parties to connect too. Support for the product was easy to find, although we didn't need to use much after the first time.

    Negative

    There is nothing we didn't like. This was easy to use, easy to learn and very user friendly.

    Read More...
  • Reviewer Name: Jessica W.
    Position: Founder and Chief Maven
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom is the ideal service to keep interacting in a group

    Date: Apr 22 2021
    Summary

    Something that Zoom Meetings manages to do very well, is to facilitate the recording of our sessions, where we can invite as many people as the plan we got (the basic one) allows us, so the interactions in each session are varied, and generally positive in terms of length. We like that the split-screen scheduling feature allows us to do simultaneous operations and show them to the others.

    Positive

    In situations like the current pandemic caused by covid-19, software like zoom meetings becomes essential to keep the team working in sync. The reach we can get with this platform is very high, since we can have many members within our screen sharing rooms, and we can create private conversations.

    Negative

    The zoom platform tends to randomly terminate conferences if there is no stable internet connection, instead of leaving them on hold indefinitely in case it is fixed. In addition to this the video image can freeze, and there can be sound dropouts, so it is important to check the chat room settings before each meeting.

    Read More...
  • Reviewer Name: Scott P.
    Position: Principal
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom Review

    Date: Mar 24 2021
    Summary

    Good video and audio. Feel good when you can see everyone in the meeting, conference or family get together.

    Positive

    Great Software tool for conference and social conversations.
    We use Zoom all the time. Been doing some webinars, Professional Meetings, friends and family celebrations on Zoom. Love using it. Better than facetime on the phone.

    Negative

    When doing a family or friends zoom, everyone talks at once. Just like we're all there anyway. Hate it when internet connection is lost.

    Read More...
  • Reviewer Name: NATASH P.
    Position: Paralegal/Private Investigator
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simple to Use

    Date: Jan 04 2021
    Summary

    I look forward to using Zoom over other platforms. This is my first choice for video-conferencing and connecting with my various teams.

    Positive

    Zoom is easy to use for me as an invitee. I never have connection issues, even when my internet connection isn't working great. I can always hear each of my team members, clients or outside organization staff and the video is never an issue. I like that I can have my camera off or on, based on my own preference.

    Negative

    It would be nice to have longer than 45 minutes for some meeting but doesn't impact my review.

    Read More...
  • Reviewer Name: Divya C.
    Position: Chief Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    For Best calling experience

    Date: May 15 2021
    Summary

    It is conventionally used for educational meetings.
    It is getting better day by day.
    Very simple dashboard.

    Positive

    It is loaded with tons of useful and latest tools.
    It is globally supported and recognised.
    It gets time to time updates.

    Negative

    The price is more than it should be.
    Security parameters should be more strict.

    Read More...