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What is Zoom?

Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.

Pricing

Price Starts At:
$14.99 per user per month
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, Zoom provides an API

Screenshots and Video

Company Facts

Company Name:
Zoom Communications
Date Founded:
2011
Company Location:
United States
Company Website:
zoom.us
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Vietnamese

Zoom Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Meeting Software

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Live Streaming Software

Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

Internal Communications Software

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

More Zoom Categories

  • Reviewer Name: A Verified Reviewer
    Position: HR Executive
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    ' The Best Incredible Unified Communication Platform Across The Globe '

    Date: Feb 15 2021
    Summary

    Zoom has grown many business in a great way, it has been helping many to contribute in progress of the business regardless their absence.
    It is a simple to implement software that needs minimal or no training to new users.
    It records the conversation/meeting for sharing or later use.

    Positive

    Ability to facilitate one-on-one conversation.
    Clear and audible video and audio conferences.
    Support online live chat, file sharing and involves all members regardless their physical presence.
    Ease of use.

    Negative

    Nothing negative to complain, Zoom software has all we needed under one roof.

    Read More...
  • Reviewer Name: George B.
    Position: PRESIDENT
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    ZOOM IS HERE TO STAY

    Date: Mar 26 2021
    Summary

    Overall - I would highly recommend ZOOM to everyone working from home, taking classes from home, or simply wanting to connect with others.

    Positive

    With the pandemic - ZOOM has become indispensable - and I for one can see why. They have created a system that makes it a breeze to have a virtual meeting with anyone in the world. The setup is easy and intuitive and the features they offer make using the software easy.

    Negative

    If I had to choose one thing that I don't like it would be the lack of being able to have a meeting with others on other platforms. This, however, is not a deal breaker for me.

    Read More...
  • Reviewer Name: Marta C.
    Position: Account Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom is the easiest way to stay in touch

    Date: Apr 20 2021
    Summary

    Zoom has allowed us to solve major problems related to remote work and social distancing. Our work doesn't have to stop just because we are not in the same city, and coordinating efforts doesn't have to wait until we are all together. It is an excellent tool to encourage teamwork. Finally, its extensive integration power with other applications allows us to improve the way our teams communicate and ensures constant access to information which helps everyone stay on top of things. I could only recommend to conference moderators to keep track of who is coming and going. It is easy to monitor attendance and use the necessary tools to keep conferences running smoothly.

    Positive

    Of the video conferencing applications, Zoom has to be one of the easiest I've used. It's straightforward to start conferences, keep track of who joins and stay in. Its feature to record the discussions makes it great for seminars and important meetings that you need to get back to.

    Negative

    I can't say I dislike this program, easy to use, extremely useful, and very few problems.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Systems Administrator
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Collaboration Software!

    Date: Mar 16 2021
    Summary

    When it comes to collaboration software Zoom has proven to be one of the most user friendly titles that is turning into a household name.

    Positive

    Zoom is one of the most pleasant collaboration programs on the market today. Most other software requires that you have a full-time administrator and/or IT staff to help support your end-users, but that's not the case with Zoom. I have found that installing the software takes little or no effort and once it's installed your users find it simple to use.

    Negative

    The only issues we have experienced with this software is with the uptime. When it works, it works great but when the service goes down it seems to affect all users/organizations.

    Read More...
  • Reviewer Name: Keisha C.
    Position: Client Tech Support
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    More user friendly than the others

    Date: Jun 28 2021
    Summary

    Overall most people I've worked with can use Zoom. Even the users that are not tech savvy can figure out its interface. It is a great tool for communicating and I have yet to have a need that Zoom features can not meet.

    Positive

    Zoom beats the competition when it comes to the use of its interface. It is easy to use and the quality is great most of the time. You can have a brief video call with a free account or you can choose to have a paid account that can be cancelled any time. There are free training videos to assist with Zoo features and standard usage.

    Negative

    Much like anything that uses internet bandwidth, If there are too many callers, the quality can be glitchy. Using Zoom on the computer is easier than on the phone or tablet. The menu options are sort of hidden on the phone and tablet and when you slide to open then, often the camera is paused.

    Read More...
  • Reviewer Name: Nate H.
    Position: Marketing and hospitality manager
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very easy to use

    Date: Aug 18 2021
    Summary

    It’s a great platform to use and super easy to use! I think it’s definitely better than alternatives such as FaceTime or Skype.

    Positive

    Zoom is very convenient and easy to use.
    Allows to host meetings without having to physically travel.
    Was amazing during quarantine to socialize with friends, family, and coworkers.

    Negative

    At first there were issues with people intruding on meetings, that has mostly gone away with passwords.

    Read More...
  • Reviewer Name: Brittany L.
    Position: Paralegal
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I'd be disconnected without it.

    Updated: Jan 20 2021
    Summary

    During my COVID quarantine, I relied on Zoom to keep me connected to my loved ones and friends. I was regularly able to attend meetings and did not feel like I was missing out on something (other than the in-person hugs).

    Positive

    On a professional note, when scheduling work meetings, I know the meeting attendees appreciate being able to click a link to join. On a more personal note, I appreciate the steps in place to make sure that the meetings I attend are secure and cannot be easily hacked.

    Negative

    Using Zoom seems to be easier when using a PC versus and mobile phone.

    Read More...
  • Reviewer Name: Ryan P.
    Position: Online Sales Consultant
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use, rarely have any issues

    Date: Feb 12 2021
    Summary

    Zoom is an incredibly useful tool and is simple to use. Its functionality is much better compared to the competition.

    Positive

    It is very easy to set up an account and start using it. The user interface is easy to learn and setting up a meeting is not difficult at all.

    Negative

    Sometimes audio issue would occur while chatting. However this may be due to a connection issue not an issue with Zoom.

    Read More...
  • Reviewer Name: Steven C.
    Position: IT Consultant
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom For Business

    Date: Aug 08 2021
    Summary

    I love Zoom - especially in this day and time. Zoom has truly been a life saver in business meetings where we needed to see each other in order to move forward with projects. Zoom has also been wonderful for family and friends to be able to see each other. I am very grateful for Zoom for both business and family meetings.

    Positive

    Zoom has truly been a life saver for this day and time. It is easy to install and easy to use. The install is easy and the instructions are easy to understand. I have used Zoom for business and I have used it for social gatherings when we could not meet in person. Zoom truly has made it easy for both business and family in all kinds of situations.

    Negative

    I really cannot think of cons - other than when another person in the meeting uploads a background. Sometimes the backgrounds can be very distracting so in meetings I am a part of, I usually ask those joining me to not use a background. Other than that, Zoom is great.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Office Manager
    Has used product for: Free Trial
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom

    Date: Jun 08 2021
    Summary

    It is very user friendly, and easy to set up meetings. I also like the picture quality

    Positive

    I like the ease of use.

    Negative

    I really have not found any cons so far. If I had to say anything it would be the linking emails.

    Read More...
  • Reviewer Name: Tehseen A.
    Position: Project Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Works amazing, but, only with good internet connection.

    Date: Oct 05 2021
    Summary

    Overall, Zoom is a user-friendly online meeting software with a clean user interface and all the basic features. It also allows it users to have meeting in the free version for a limited time.

    Positive

    - The recording feature works smoothly in both paid and free version.
    - The user interface of the software is clean and organized in a way that all the features can be easily navigated by the user.
    - Zoom allows the user to set a virtual background in situations when the user doesn't want to show their background.
    - Screen sharing feature give many option to the user that whether they want to share their whole screen or a particular window.

    Negative

    - It doesn't function well with low speed internet, Especially the voice gets distorted so much that it isn't audible to other participants.

    Read More...
  • Reviewer Name: Nate Y.
    Position: Installation Manager
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    User friendly

    Date: Feb 21 2021
    Summary

    Very user friendly, and the desktop and mobile versions make it so anyone can have access. Great product overall.

    Positive

    Zoom has been very useful during quarantine, and for catching up with people I can’t see everyday. The free version has a generous amount of features.

    Negative

    I haven’t experienced any issues with this software.

    Read More...
  • Reviewer Name: Chuck F.
    Position: Broker/Owner
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Meet Anyway

    Date: Jul 07 2021
    Summary

    Using Zoom became a savior of having meetings and accomplishing the goals of the meeting by following an agenda without being face to face. Inexperienced computer or smart phone users were easily taught how to use Zoom.

    Positive

    Zoom made it possible for my Rotary club to continue our weekly meetings, even though we could not meet in person due to COVID-19. The Zoom meeting were well attended and the audio and video quality were very good. Using Zoom on a smartphone was so very beneficial also.

    Negative

    Using Zoom took effort to become effective, both as a Host and an attendee. It was not comfortable asking questions about Zoom during an actually Zoom meeting.

    Read More...
  • Reviewer Name: Ryan L.
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zooming

    Date: Aug 18 2021
    Summary

    Overall, Zoom is a great tool to have if you are wanting to hose a virtual 1 on 1 meeting, or a team meeting of 10+ people in multiple locations.

    Positive

    Zoom is pretty easy to use and allows for meetings in multiple locations. Gives you the ability to ask and answer questions in the chatbox.

    Negative

    One major con is that it does not integrate with Outlook, such as Teams does.

    Read More...
  • Reviewer Name: Steve J.
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A retail lifesaver

    Date: Jan 28 2021
    Summary

    We use Zoom to communicate with both our manufacturing partners and our retail customers. Because we are a music store, we require a high quality audio and have attached an advanced microphone setup that allows for instruments to be played and not clip the audio settings. Although this started out of necessity during the pandemic we will continue to use this valuable tool going forward.

    Positive

    Zoom is easy to use and adapt to our specific needs. We were able to attach a high quality mic and camera setup to better communicate with our customers.

    Negative

    While the program is easy for tech-savvy people, it does present some challenges for people who are not used to using technology in this way. In large meetings that can be a bit distracting. I wonder if a simplified user interface option would help with this?

    Read More...
  • Reviewer Name: Aryan M.
    Position: Software Developer
    Has used product for: 2+ Years
    Uses the product: Yearly
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    One of the best calling application

    Date: Jun 15 2021
    Summary

    I have been using zoom for a long time now it's very easy to use and connect with just a simple login.
    You can also connect as a guest and attend the meeting.
    Lots of features to be customized and to make it secure.

    Positive

    Good for video calling and meeting.
    Very easy to use and talk to people with great voice features.
    Can be customized according to your need.

    Negative

    Not safe for a personal meeting.
    Sometimes get disconnected.

    Read More...
  • Reviewer Name: Rachel W.
    Position: Automotive Test Engineer
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Video tool of the year

    Date: Jan 28 2021
    Summary

    Overall, this video communications tool saved many events in 2020 by allowing virtual meetings and gatherings. The software works well, responds to customer needs, and is easy for everyone from CEOs to Grandparents to use.

    Positive

    Zoom has been a staple during the pandemic for video communications. My family uses it every holiday to "get together," and several companies and professional organizations I work with use it for everything from daily meetings to virtual training classes to entire conferences. The platform is flexible and easy to use, and breakout rooms are great for more intimate networking during a large Zoom call or event.

    Negative

    The only downside I have experienced with Zoom is uninvited people being able to access the meeting (aka Zoom bombing). This happened before Zoom's security upgrades and the problem has gone away.

    Read More...
  • Reviewer Name: Zeeshan I.
    Position: Java Developer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Video meeting application with stable features and UI.

    Date: Dec 20 2021
    Summary

    Overall, Zoom is the best video meeting application for both personal and professional use. The tools are enough for any use case, and also the subscription is affordable.

    Positive

    1. Zoom is an easy-to-use video conferencing application with great tools and attractive user interface.
    2. It supports third-party integrations.
    3. Compared to other video meeting application, the audio and video on Zoom during meetings remains consistently clear and visible.
    4. The screen sharing and session record are two of the most useful features it offers that also consistently well every time without any lags.

    Negative

    1. After recent updates, Zoom automatically slows down the screen sharing and creates disturbance in audio to save resource when other application is running along with it.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Consumer Accts Specialist
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom

    Date: Jun 15 2021
    Summary

    My overall zoom experience was exceptionally well! I would definitely recommend the app to everyone!

    Positive

    I liked how easy it was for me to download and start using zoom. The quality of the video was also great!

    Negative

    There wasn't anything I would say is wrong with zoom.

    Read More...
  • Reviewer Name: Clement C.
    Position: Business Associate
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    My Zoom Experience

    Updated: Jul 26 2021
    Summary

    Overall its been pretty smooth, the breakout rooms function is great, and the whiteboard function has been really great as well where we can all share ideas for everyone to see.

    Positive

    Super smooth stream, use it all the time for community virtual catch ups. I rarely experience lags.

    Negative

    The time limit for the free basic package can get annoying, and sometimes I have to rename myself in the chat box due to the name reverting to the name I first used when I used Zoom.

    Read More...