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What is Zoom?

Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.

Pricing

Price Starts At:
$14.99 per user per month
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, Zoom provides an API

Screenshots and Video

Company Facts

Company Name:
Zoom Communications
Date Founded:
2011
Company Location:
United States
Company Website:
zoom.us
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Vietnamese

Zoom Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Meeting Software

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Live Streaming Software

Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

Internal Communications Software

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

More Zoom Categories

  • Reviewer Name: Melanie T.
    Position: Finance Assistant
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great convenience to communicate with colleagues.

    Date: Feb 11 2021
    Summary

    Despite Zoom's terrible way of sharing files during each video conference, I think that this platform offers excellent connectivity when it comes to communicating with people in one place. I am very grateful to Zoom for allowing me to communicate directly with all of my colleagues in my company and for helping me to videoconference with my clients in just a few steps. The platform is very fluid, easy to use and offers comfort when using it.

    Positive

    Zoom has a good methodology for connecting with all types of users. I love the way Zoom connects me with each the people together, making all kinds of videoconferences or video calls simple. One of the characteristics that I liked the most is that Zoom sends consistent notices to all the people who subscribed to a planned videoconference, in this way they can be kept informed about any changes in the videoconference planning. In addition, I really like that Zoom has an incomparable video quality, a video quality to have a wide view of all the participants what is in the video conference or video Call.

    Negative

    I do not like that Zoom Meetings has problems during the transfer of files, this platform offers excellent connectivity when it comes to conducting all kinds of videoconferences together, however the theme system detects files will always be very slow, files take a long time to get on the shared file area. The files always appear at the top of videoconference so that all participants can access the files, however, it will take a long time for each file to be reflected in that section.

    Read More...
  • Reviewer Name: Charity W.
    Position: Digital Accounts Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to Use

    Date: May 05 2021
    Summary

    I think this is an excellent recourse and would suggest giving it a try if you haven't already. It's simple to use.

    Positive

    It's a very straightforward design and I love that you can change your background. The chat feature and being able to break out into different rooms is very useful.

    Negative

    It can be difficult managing a larger group where people can talk over each other.

    Read More...
  • Reviewer Name: Sundar Y.
    Position: Data Scientist
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A reliable video conferencing solution.

    Date: Apr 13 2021
    Summary

    Overall, Zoom is one of the best software for video calling/conferencing. It has a ton of features that makes it versatile to use.

    Positive

    - The feature that zoom offers is that you can record the session on it.
    - Multiple people can use their mic at the same time.
    - It is very reliable and secure so you can be assured that your user data will not be compromised.

    Negative

    - It does not support Chromecast.
    - It is a bit expensive relative to other similar software.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Electrical Engineer
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Most accessible, straight forward video conferencing

    Date: Jun 28 2021
    Summary

    I recommend Zoom for any quick and easy conference call. It is quick, works flawlessly and allows tech illiterate individuals to easily participate. The call quality is fabulous too! I am so happy they released their software for the public!

    Positive

    Other than for the meeting originator, participants do not need to have an account. I have used so many video conferencing services for work, school, and family. You name it, I am sure I hav used it. However, after many family Christmas calls that took hours to get everyone on, Zoom was released and I can now send a simple link to all of my family without having connectivity problems, and account creation problems. The single link without an account is amazing for getting grandma on the call, without her struggling too much!

    Negative

    The time limitation is hard for the free version. However, now Zoom is so common I always have a family member with Ana count now,

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Senior Implementation Consultant
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great online conferencing tool

    Date: Apr 13 2021
    Summary

    We've used Cisco Webex, GoToMeeting, and now are using Zoom and I like it the most. Some of my clients are using Microsoft Teams... And it's just painful. Zoom is a leader in the market and I don't know anyone who ever had issues with it. Great app!

    Positive

    Super easy to use, updates come out often, lots of settings for any use case, secure, and supported by many platforms.

    Negative

    I can't really say anything - there was a small UI bug last year that got fixed in a few releases. Nothing else.

    Read More...
  • Reviewer Name: Subhan A.
    Position: React Developer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The best meeting software.

    Date: Nov 22 2021
    Summary

    Overall, Zoom is a go-to software for having or conducting any type of meeting or webinars or conferences. It is feature rich and really helps in increasing the productivity.

    Positive

    - Zoom provides all features required for a productive video meeting/conference.
    - The remote control is a real lifesaver in situations when you want to give or take remote assistance.
    - Zoom also provides 40 minutes sessions in the free version, which is enough for casual meeting or for individual use.
    - The audio/video quality remains consistently good throughout the meeting.

    Negative

    - The top bar that appears during screen sharing is really annoying and prone to accidental clicks.
    - The user interface and navigation bar seems a little confusing initially.

    Read More...
  • Reviewer Name: Alejandro M.
    Position: Project Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom is the potential communication tool today

    Date: Feb 23 2021
    Summary

    Zoom has kept me in touch with colleagues and family as due to the quarantine I have not been able to have much face-to-face human interaction. With Zoom I can also keep in touch with my clients at all times, so I can maintain business relationships and continue working from home.

    Positive

    Zoom has been for me the best platform to maintain communication with my work colleagues. It has functions to share the conference link, the person who receives the invitation will not need a Zoom account to enter, they only need to enter their name, Screen sharing is very useful for those who need to share information with slides. I can control who speaks or not within a video conference. Easy interface for almost instant use without any problem.

    Negative

    I have no problems with Zoom at the moment, I can only say that the audio and video quality of this platform has an excessive consumption of data if the mobile application is used.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Systems Administrator
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great product with FREE option

    Date: Jul 11 2021
    Summary

    I would say you cannot lose with this product, there is a free option so you can try it before you buy it. Great for business meetings.

    Positive

    Excellent video and audio.
    great virtual backgrounds.
    great inviting options.
    Calendar sync with G Suite.

    Negative

    The virtual background needs a decent graphics card.
    The free option is limited to 45 min sessions.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Paralegal
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fantastic Program for Social Distancing

    Date: Jan 28 2021
    Summary

    Great program to use in general. Since its the universal "go to" program during Covid-19, its just great that they have made it so easy to use, especially for people who aren't that technologically savvy and its free to use!

    Positive

    1. Extremely user friendly
    2. Accessibility - This program can be downloaded as an app on your phone or you can use it on a desktop/laptop computer
    3. This is the universal "go to" program for social distancing during Covid-19
    4. Cost (free)

    Negative

    I don't really have any negative thoughts about this program. Everything has been wonderful.

    Read More...
  • Reviewer Name: Josphine K.
    Position: Marketing Executive
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Dynamic webinar functionalities

    Date: Apr 13 2021
    Summary

    The webinar functionalities of Zoom improves access to webinars from remote locations and content sharing thus facilitating broadcasting of organizational discussions.
    The hassle-free video recording makes it easy for users to store video clips for future reference and also cuts on costs because there are no third party devices needed to capture coverage of meetings.
    It is reasonably priced and brings a smooth experience to all online meetings.

    Positive

    It's amazing how quick I invite other participants to join webinars through a URL link that is generated by the software and can be shared through social media platforms or by email. HD video and voice functionalities and with a system that supports dual screen for viewing both the presentation screen and the panelists screen.
    I like the unique functionality of Zoom that allows me to record virtual meetings directly from the mobile device of through the web.

    Negative

    When conducting large virtual meetings with many participants it gets difficult to control them as the voice chats overlap. I took time to learn how the dial-in function works and it helped me handle huge number of participants without any difficulty.

    Read More...
  • Reviewer Name: Alishbah N.
    Position: Receptionist
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Most recognized conferencing application.

    Date: May 22 2021
    Summary

    If your focus is on dense participants it should be your first choice.
    It has all the decent features for a successful meeting but also give you the best video and audio quality in the market.

    Positive

    Whenever I get a link for community meetings or webinars, it is mostly of zoom because,
    You can access it with one click.
    It has all the necessary tools.
    It is reliable and can handle a huge number of participants.

    Negative

    The security is not up to the mark but yet it is very reliable.
    Does not have cloud storage for recorded meetings.

    Read More...
  • Reviewer Name: Maria H.
    Position: Educational Support Specialist
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The Webconferencing Tool of the Pandemic

    Date: Jul 20 2021
    Summary

    It accomplished what it's there for. No complaints. It was necessary, and I appreciate that they had the infrastructure in place to support so many business and personal needs during a national shut down.

    Positive

    Video conferencing software is very easy, intuitive to use. You could set security settings as high or as low as you need for them to work for your audience. It transferred well between work, church, and personal life.

    Negative

    I feel like we used it by default simply because it was what everyone was familiar with. I did not appreciate the 45 minute cap on calls with more than 3 people if you weren't paying for premium service.

    Read More...
  • Reviewer Name: Chandra S.
    Position: UX Developer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Combination of convenience and comfort.

    Date: Aug 07 2021
    Summary

    Overall, Zoom is an all-in-one software for all kinds of online meetings, webinars and video calls. The UI of the software is user-friendly.

    Positive

    - The sound and video is crystal clear during meetings, even if the internet bandwidth is average.
    - The price of the software is reasonable, and even the free version is enough for casual usage.
    - The recording of the sessions is easy and straightforward.

    Negative

    - Profile switching feature is missing.
    - The chat box can be improved.

    Read More...
  • Reviewer Name: Ankita N.
    Position: Sales Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simple yet efficient video conferencing

    Date: Jan 02 2021
    Summary

    Overall the platform does what it says, and has helped us out while working remote. If you can spend a little and upgrade to paid, it's all the more worth it.

    Positive

    I like that there is a free plan that makes it accessible for everyone. The audio and video quality are really nice and it's available on iOS, android and PC.

    Negative

    The time restriction for calls is something I do not personally like. It could have been extended to an hour or more.

    Read More...
  • Reviewer Name: Humberto S.
    Position: COO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best conferencing tool by far

    Date: Jul 15 2021
    Summary

    We’ve tried many alternatives in the market for conferencing and so far we have found Zoom to be the best (featurewise), most friendly and complete.

    Positive

    Breakout rooms that allow dynamic sessions.
    Recording on the cloud.
    Screen sharing and taking control remotely.
    Easy to share links and sessions to external people to your company.
    Has plug in integrations with several tools in the market.

    Negative

    Depending on licenses you need can be expensive.
    30 min for free and feature limited on this.

    Read More...
  • Reviewer Name: Daniel Alejandro G.
    Position: Central Operations Leader
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zooming my life!

    Date: Jun 29 2021
    Summary

    Zoom has been in my life since early 2019. It has improved over time amazingly. It has functions like sharing screen, recording, multiple screens sharing, sound only sharing and many more! I don't think any other communication and meeting service comes close to Zoom. I use this on a daily basis since I work from home and setting up meetings has never been easier! I'd recommend this app over any other at any time. I'm giving it 9/10 because I'm sure they've yet to reach their full potential but trust me, I wouldn't choose any other meeting app over Zoom!

    Positive

    Clear sound
    Barely any connection issues
    Good server overall
    Way ahead of its competition
    Easy UI and user management

    Negative

    The main con comes with not being able to assign cohosts or hosts in breakout rooms, but that was partially fixed when they added an "Assign host" option whenever the host leaves the meeting.

    Read More...
  • Reviewer Name: Craig S.
    Position: Library Director
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very Happy Customer!

    Date: Jul 09 2021
    Summary

    Zoom is easy to use, convenient, allows automatic recording of meetings and presentations and, frankly, has been flawless in its design. It does exactly what we need and especially during the interruption of normal business by the pandemic. We love Zoom!

    Positive

    Zoom is my organization's "go-to" platform for hosting and participating in virtual, online meetings and presentations. It is easy to use as a participant, as well as easy to use as a host. We love it!

    Negative

    My organization would like to receive pricing options for 2 or 3 year subscriptions if that is possible?

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Developer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great application to connect

    Date: Sep 08 2021
    Summary

    I have been using this application for two years now, it helps us to work effectively. Great video and voice quality even in low connection.

    Positive

    This application is helps me to connect to my co-workers.
    Stable and work perfectly.
    Easy to use and setup.
    You can customize according to your needs.

    Negative

    Drop connection, and video quality becomes low sometimes.

    Read More...
  • Reviewer Name: James A.
    Position: IT Specialist
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    My Experience With Zoom

    Date: Feb 22 2021
    Summary

    I have used zoom for a long time and it is amazing. First, it is resourceful and it makes both video, audio and conference calls seamless. Collaboration is also easy with this tool.

    Positive

    The tool is easy to setup, use, manage and scale.
    It comes at a great price considering competitors and its features.
    The tool never lags.

    Negative

    Zoom is an all round business solution. It never fails and therefore I cannot complain.

    Read More...
  • Reviewer Name: Mohd T.
    Position: Full Stack Developer
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Application for Instant Meetings.

    Date: Jan 31 2021
    Summary

    Overall the application is quite good for personal or professional use, the customer support is amazing, but the learning curve is high for beginners.

    Positive

    -The User Interface is very smooth and responsive, provided you are operating with a decent internet connection.
    -There are more than enough features present in the application to cover all your business meeting requirements.
    -The Eco-system of the Zoom is perfect. You can use it on your smartphone, tablet, or laptop.

    Negative

    -Zoom gives you more features than you need, and the downside to this is that the application becomes very complex to use for people having less technological knowledge. Other than this, I found no major deal-breaker con in this application.

    Read More...