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What is Zoom?

Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.

Pricing

Price Starts At:
$14.99 per user per month
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, Zoom provides an API

Screenshots and Video

Company Facts

Company Name:
Zoom Communications
Date Founded:
2011
Company Location:
United States
Company Website:
zoom.us
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Vietnamese

Zoom Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Meeting Software

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Live Streaming Software

Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

Internal Communications Software

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

More Zoom Categories

  • Reviewer Name: Divya C.
    Position: Chief Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    For Best calling experience

    Date: May 15 2021
    Summary

    It is conventionally used for educational meetings.
    It is getting better day by day.
    Very simple dashboard.

    Positive

    It is loaded with tons of useful and latest tools.
    It is globally supported and recognised.
    It gets time to time updates.

    Negative

    The price is more than it should be.
    Security parameters should be more strict.

    Read More...
  • Reviewer Name: Steven P.
    Position: CEO
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    World 2.0 must- have

    Date: Jul 20 2021
    Summary

    Zoom saved us during the pandemic, as it had many others.

    The platform is now a staple in our office and has incorporated it into 90% of our consumer-facing communications.

    We really reply on Zoom and plan to be a part of the great things they have in store.

    Positive

    A huge fan of the entire Zoom platform; I greatly appreciate the ability for the other party to simply click on the invite.

    Amazing control of all the features.

    Negative

    The meeting template tends to be quirky when setting up routine meetings.

    Read More...
  • Reviewer Name: Rodrigo V.
    Position: Chief Marketing Strategist
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom meetings is a great option for today's streaming business

    Date: Mar 15 2021
    Summary

    Overall, zoom meetings is very useful for working with live streams and presentations involving large audiences, mostly because its level of simplicity means that anyone can quickly adapt to being in it and attending chat rooms. In any case, the best thing about zoom meetings is the possibility to record all meetings in real time, with an amazing 4K image quality (although the image quality can be configured for devices with less storage memory).

    Positive

    Zoom is a platform that is easy to adapt to thanks to the simplicity of the distribution of its buttons within the video call and its quick configuration, where you can choose the number of people who can see the call, who can interact and participate in them, and you can constantly review the result of these settings to obtain the optimal quality and privacy in the meeting.

    Negative

    In terms of behavioral analysis, zoom meeting lacks many of the advantages of other current online meeting services. An example of this is that zoom meetings does not include tools to review the behavior of each person joining the meeting, and does not show in real time their connection time.

    Read More...
  • Reviewer Name: Mercy A.
    Position: Project Assistant
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Stability in Communication and Effeciency.

    Date: Feb 22 2021
    Summary

    Zoom has forced us run on cloud, something that includes all people from any corner of the world. Information and data are well encrypted, when using Zoom.

    Positive

    Zoom has given different procedures that ensure there is constant communication. There is video conferencing, and chats, which are immediate and working.

    Negative

    Zoom has brought about different guides on communication, and the design and the cost for this program is also effective.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Executive Assistant
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Group Meeting space with Breakouts

    Date: Jun 11 2021
    Summary

    It is mildly intuitive. Areas like name change are buried within the program and takes a few clicks to get there.

    Positive

    Love the background options! The break out chats are very helpful for collaborating or holding a competition.

    Negative

    The free trail does not let you experience all the options that are out there.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: CWO
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Okay software

    Updated: Jun 30 2021
    Summary

    Not a bad program but for users who only need to use it once a month the free version leaves a lot to be desired.

    Positive

    The free version works fine but good stuff is hidden behind a paywall. For what it does do, it works without any issues.

    Negative

    The free version works but is very limited feature wise. If you are using this you really need to be on the paid version.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Marketing Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A necessity even in a post-Covid era

    Date: Jul 03 2021
    Summary

    Zoom has helped us tremendously over this past year, and honestly will still be useful once covid is completely in the past. It simply makes meetings easier.

    Positive

    Zoom made it possible to have a functioning meeting connecting people across states and countries. Breakout rooms are especially useful for seminars. The most critical feature is the ability to share screens, so that the presenter can easily demo while everyone else watches.

    Negative

    Most Zoom issues can be attributed to less tech-savvy user error.

    Read More...
  • Reviewer Name: Becky S.
    Position: Office Mgr
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Started as a pandemic staple but will use it going forward

    Date: Aug 18 2021
    Summary

    Very user friendly and intuitive. It is a bit pricey for individuals or organizations that only host one meeting a month. I wish there was a plan that allowed for that vs 15 for unlimited.

    Positive

    I love the ability to record meetings, to share all or a portion of the screen, to change presenter, to have the chat window. I love being also to rename call in parties. I like being able to set up reoccurring events with the same login credentials.

    Negative

    It is annoying to have to do either waiting room or passcode. I know it is for security but some folks have a difficult time pulling up the passcode if they are calling in from a phone and can't see the invite while dialing in.

    I also wish there were settings for hybrid meetings (some attendees on zoom and some in a physical room). We have had lots of issues with audio in these cases. If we could control the volume of call ins, or other controls, it might help. I realize the problems are user error, but any help from zoom would be good.

    Read More...
  • Reviewer Name: Maddy Q.
    Position: Digital Asset Operations Specialist
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Video Conferencing Software around

    Date: May 24 2021
    Summary

    Zoom is easy to use and the video quality is great. I wish that it was the platform used for my organization!

    Positive

    This software is incredibly user friendly. It is by far the best platform to use with people who are not part of my organization (which uses Teams), as most people are already familiar with it or can figure it out easily. The platform is great for one on one calls and big groups. When I used to teach remotely, I always had my students use Zoom to collaborate for class include group recordings.

    Negative

    The only time I recall having trouble with Zoom was when I learned that recordings were cut off at 30 minutes for people without a paid membership. This was not a big issue because you can just begin a new call.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Associate
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great video conference service

    Date: Jul 01 2021
    Summary

    Overall Zoom is a top notch product with great features and allows for vital business meetings and interactions from a distance. Throughout the last year especially, Zoom has been key to conducting business process seamlessly.

    Positive

    Zoom has great product features and technology to aid in agile video conferencing. The service and overall product experience are near perfection and have been vital throughout the covid-19 pandemic.

    Negative

    Near perfect user interface and product experience. Sometimes experience some lags but that is not Zoom's fault - generally caused by bad network connection.

    Read More...
  • Reviewer Name: Craig D.
    Position: Managing Director
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fantastic and Timely Product

    Updated: May 24 2021
    Summary

    I was unaware of Zoom prior to the pandemic. When all travel stopped and we were forced to do things virtually, I had my first Zoom meeting and have used it as my go-to virtual meeting software ever since.

    Positive

    Zoom is a great product. It's easy to use and hardly ever has issues. The upgrades are seamless, quick and never cause issues. This is a fantastic product!

    Negative

    I have not noticed any issues with Zoom, it has functioned perfectly - especially throughout the past year when everything was done electronically.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: COO
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom Events & Meetings

    Date: Jun 13 2021
    Summary

    It's been a good journey with zoom and its features.
    It has helped in many ways for event industry.
    Specially the flexibility with hosting the platform.

    Positive

    Zoom came up with a great platform in the lockdown times.
    It has given a great experience for event industry.

    Negative

    1 - time limitation in free account
    2 - hd/resolution issue if not a premium account and hd is not activated.

    Read More...
  • Reviewer Name: Tyler W.
    Position: Sales Rep
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Group Meeting Software

    Date: Jan 13 2021
    Summary

    I have Zoom on my work and personal computer and even have it on my phone for those meetings when you are on the go.

    Positive

    It is the best big group meeting software I have used. Works great across different business models as well as my children's schools.

    Negative

    The connections can sometimes seem inconsistent but I believe it is due to the individual users connections.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Works well on Android

    Date: Mar 26 2021
    Summary

    All in all very good. Will use more.

    Positive

    Easy to use. Simple and effective.
    Hands up and mute features are good.

    Negative

    Nothing really that i have found yet. Used 7 times.

    Read More...
  • Reviewer Name: Micheal R.
    Position: Communiation Assistant
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Effecient Communication Startegies with Zoom

    Date: Feb 18 2021
    Summary

    Zoom has an incredible design, suitable for all forms of communication, and effective to all the users no matter their status of life.

    Positive

    Zoom helps us communicate with business partners and even other persons effectively.
    There is wide range of different communication features like chats, videos and audios.

    Negative

    Zoom should embrace a support group that is faster in providing solution when demanded.

    Read More...
  • Reviewer Name: Lisa F.
    Position: NA
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good but...

    Date: Feb 22 2021
    Summary

    My experience is excellent except for The green background. I like the new improvements like the designs for the image and the easy way the app works. Everything works fluidly without complicated configurations.

    Positive

    - Attractive design.
    - Popularity.
    - Very intuitive.
    - Good quality of voice and image.
    - It free version works well as it is pay.
    - Safety.

    Negative

    To use a green background to use backgrounds is absurd, primarily when most similar platforms work ok without that requirement.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Accounting Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to Use Video Conferencing

    Date: May 11 2021
    Summary

    Zoom is a great system that accomplishes exactly what it's meant to -- reliable video conferencing calls for internal and external meetings. Recommend!

    Positive

    - Easy to join meetings.
    - Very user friendly features.
    - Video quality is excellent.
    - Audio quality works great.

    Negative

    It doesn't directly integrate into the ERP we use which is a bummer.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Student
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The Standard

    Date: Jan 31 2021
    Summary

    Great experience, I think this is now the standard to hold meetings. It is very easy to navigate and the screen quality is better than the others that I have used.

    Positive

    I love that this is one of the most easiest virtual meetings now. Im sure everyone has used Zoom by this time. The interface is very easy to use and I do like that you can see the other persons screen much clearer than others. The quality is great!

    Negative

    The only con is that audio picks up on everything but if you have a good external mic, that should fix the issue.

    Read More...
  • Reviewer Name: Federico P.
    Position: Human Resources Consultant
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom, videoconferences and seminars for our employees

    Date: Jul 31 2021
    Summary

    Zoom is an excellent tool for the development of videoconferences or seminars, in our case we use it to carry out constant training of our employees, through seminars that promote the productivity of the company and it has given us very good results.

    Positive

    Zoom allows our users to make live calls to coordinate meetings and even negotiations with our customers, its connection management system ensures a secure environment with a fairly fresh interface, which promotes interest in the topic under consideration.

    Negative

    Sometimes we have had to try to connect many times, there is a kind of bug when connecting in the calls that took us out, however, we have not received any response in this regard, extremely useful tool that should be improving over time.

    Read More...
  • Reviewer Name: Kenneth G.
    Position: Technical Support Specialist and Service Desk Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Has been a life saver during the Pandemic

    Date: Aug 06 2021
    Summary

    I love Zoom. It has allowed us to stay in touch with friends around the world, from San Francisco to Liverpool to Swansee to Los Angeles. Could not be happier.

    Positive

    Zoom is so easy to use and it's FREE for 40 minutes. This has been a great way for us to see our grandchildren during the pandemic.

    Negative

    I wish that you could have a meeting longer than 40 minutes but of course I understand why they have a limit.

    Read More...