Zoom Verified Customer Reviews (2026)

Overall, this video communications tool saved many events in 2020 by allowing virtual meetings and gatherings. The software works well, responds to customer needs, and is easy for everyone from CEOs to Grandparents to use.

Zoom has been a staple during the pandemic for video communications. My family uses it every holiday to "get together," and several companies and professional organizations I work with use it for everything from daily meetings to virtual training classes to entire conferences. The platform is flexible and easy to use, and breakout rooms are great for more intimate networking during a large Zoom call or event.

The only downside I have experienced with Zoom is uninvited people being able to access the meeting (aka Zoom bombing). This happened before Zoom's security upgrades and the problem has gone away.

Overall, Zoom is the best video meeting application for both personal and professional use. The tools are enough for any use case, and also the subscription is affordable.

1. Zoom is an easy-to-use video conferencing application with great tools and attractive user interface.
2. It supports third-party integrations.
3. Compared to other video meeting application, the audio and video on Zoom during meetings remains consistently clear and visible.
4. The screen sharing and session record are two of the most useful features it offers that also consistently well every time without any lags.

1. After recent updates, Zoom automatically slows down the screen sharing and creates disturbance in audio to save resource when other application is running along with it.

My overall zoom experience was exceptionally well! I would definitely recommend the app to everyone!

I liked how easy it was for me to download and start using zoom. The quality of the video was also great!

There wasn't anything I would say is wrong with zoom.

Overall its been pretty smooth, the breakout rooms function is great, and the whiteboard function has been really great as well where we can all share ideas for everyone to see.

Super smooth stream, use it all the time for community virtual catch ups. I rarely experience lags.

The time limit for the free basic package can get annoying, and sometimes I have to rename myself in the chat box due to the name reverting to the name I first used when I used Zoom.

My overall experience was great I didn't have problems like some you may have seen on tv with people and filters.

I like how easy it is to log on just go to zoom join meeting put in ID code and password and wait for the host, there was no hassle.

There really is wasn't anything that I didn't like.

In the time of a pandemic, no company has shined like Zoom. It was a lifeline to connect families and loved ones. Zoom helped soften the hardness of separation and isolation. It will forever be a part of our story.

Anyone can access this site and on the fly video conference. It was extremely easy and efficient. I like the added features for the backdrops.

You have to download an app for it to function properly.

Overall an easy to use software and a helping hand to conduct meetings and conferences during this time in the pandemic. Everyone is using this right now from children to adults. It has became the most popular way to communicate with a group in this pandemic,

Zoom is one the most popular video conferencing tool out there in the market. It is popular due to its easy to use interface, cross platform support, and the quality it provides. It has a lot of features and has a clean user interface.

The only con with zoom is that there is a bit more security required for this software as there are cases in the past of data leaks.

Free of course is time limited but does the work if you manage to run 30 min calls. Otherwise you can spend some money on one or few accounts.

Allows screen sharing, recordings and every feature built in is good enough for running web conferences. I love breakout rooms which allow to create dynamic sessions with participants. The mobile app is light and user friendly. I use the Outlook plugin to automatically add zoom links to new meetings which saves time after setting some

A bit expensive if you are on low budget. On paid would be good to allow colleagues or family to run more than one conference at same time on different rooms.

Overall it's a great app and program that allows easy communication with ease. I would definitely recommend Zoom to any business for their employees to keep in touch.

Very easy to use, can go into breakout rooms if needed which is a big plus if you are doing classes withing the work place.

Sometimes it does take awhile to load and you have to assign someone as the host which can be tedious if you need to leave the room for a moment.

I think Zoom is just okay for offices. The software could be a-lot more intuitive for the UI experience.

This software is great for quick, easy video chatting. It's ease-of-use is amazing. The fact that I can video chat anyone in the world is great.

I hate the fact that you have to pay to get more time and people on a call. Microsoft Teams is all this in one and cheaper too.

Overall, highly recommended. If you have distance meetings and want to use easy video calling this is a great option.

Was very easy to setup. Getting other people on board for meetings and discussions was also simple.

Too many people with mics on can be a bit distracting.

Overall, Zoom is a great platform to host and attend meetings, webinars and online conferences. The paid version can a bit expensive, but it offers almost all the features in free version too.

1. It provides all the necessary features to attend or conduct a virtual meeting.
2. The limit of the meeting is 100 participants, that is enough for any meeting or conference.
3. There is keyboard shortcut available for almost all the features that comes very handy during meetings.

1. The limit for meetings on the free version is only 40 minutes, that is very less and should be increased.
2. It starts to lag a lot as soon as you share the screen, if you are operating it on a low-end PC.

Zoom is a great option for video-calling and conferencing that serves all the business and learning needs.

Easy to use.
Low-cost.
The free trial serves all the basic requirements.
Large collection of backgrounds.

Low-limit on calls for a free trial.
Less number of Frames.

Overall, Zoom has contributed to our ability to maintain our productivity. Even as we are transitioning back to more in-person activities, Zoom still is a useful tool within our business environment!

With transitioning to a temporary virtual workforce over the last year, Zoom allowed us to stay connected with our teams - both small and big. Even as things started opening up again, we still utilized Zoom for big meetings and for recruiting. Great product!

The free version limits the time of use, but the paid version is perfect for our company's needs.

Overall this is the best video conference solution you will find for running virtual meetings, training, etc. The quality is amazing and the reliability is top notch.

Zoom is simple, invites are a breeze especially with the Zoom Chrome plugging for Google Calendar. I find the video and audio quality perfect compared to any browser-based solution.

The free version is only up to 45 mins meetings, so you will find yourself upgrading quickly but for $15 a month, it is fine.

Zoom is extremely useful. It played a vital part in keeping the company going during the pandemic. It can be used anywhere and makes communications easy.

Ease of use. Everything you need is on one page. Background images are easy to work with. Easy to personalize to fit your needs. Icons are easy to understand so that anyone can use them.

Audio frequently has problems, especially with the microphone. It is sometimes difficult to find the shared screen because it gets covered up behind other active windows.

This program is a very useful tool to organize your company through group or individual conferences with employees or important or distant clients. You can share information in the aforementioned way or use the group chat option to share images and documents. Not leaving behind the inconveniences with the variably high payments.

Zoom is an extension of the Zoom application that allows you to videoconference with employees of your own organization or with clients remotely anywhere in the world. It also has a group messaging tray where all participants can generate feedback and a shared screen in the video call.

Among the most notable disadvantages is the fact that the program is somewhat heavy and sometimes generate malfunctions, the latter depends mostly on the network connection that is present. In addition, if we make a call Zoom will charge for it and the value of the same varies depending on the country where it is made.

Zoom is a more advanced, and engaging space for discussions. The dynamics of the communication industry has been captured fully by Zoom.
The program has orderly procedures, from the installation, to even the execution part.

Zoom has remarkable communication features, from instant messaging, audio and video calls, and several others. Also, Zoom has included the screen-sharing attribute, making it more useful by team members.

Zoom lacks any communication barriers, and the issue of getting a breakage while in the execution process has never arisen.

Overall I had a great experience using Zoom app. It had made our business easier and more interactive.

It is a wonderful team and business collaboration meeting platform that is used for team meetings. The features and functions that Zoom provides made our business and customer interaction much easier.

There are no cons for this software. It would had been better if they can make data consumption much lesser and improved their customer support.

A solid platform for social networking, meetings, and presenting webinars virtually. I have used Zoom for years, but this year obviously led to even more use.

I appreciate that Zoom in continually improving their platform and offering more options and setting for organizations.

The only few barriers I find in using Zoom in my professional work is due to settings my organization has set up and not due to Zoom itself.