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What is Zoom?

Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.

Pricing

Price Starts At:
$14.99 per user per month
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, Zoom provides an API

Screenshots and Video

Company Facts

Company Name:
Zoom Communications
Date Founded:
2011
Company Location:
United States
Company Website:
zoom.us
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Vietnamese

Zoom Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Meeting Software

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Live Streaming Software

Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

Internal Communications Software

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

More Zoom Categories

  • Reviewer Name: A Verified Reviewer
    Position: N/A
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom review

    Date: Jul 19 2021
    Summary

    My overall experience was great I didn't have problems like some you may have seen on tv with people and filters.

    Positive

    I like how easy it is to log on just go to zoom join meeting put in ID code and password and wait for the host, there was no hassle.

    Negative

    There really is wasn't anything that I didn't like.

    Read More...
  • Reviewer Name: Regina S.
    Position: Administrative Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Came in Clutch

    Date: May 19 2021
    Summary

    In the time of a pandemic, no company has shined like Zoom. It was a lifeline to connect families and loved ones. Zoom helped soften the hardness of separation and isolation. It will forever be a part of our story.

    Positive

    Anyone can access this site and on the fly video conference. It was extremely easy and efficient. I like the added features for the backdrops.

    Negative

    You have to download an app for it to function properly.

    Read More...
  • Reviewer Name: Rashmi N.
    Position: Full stack developer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zooom Review

    Date: Jan 18 2021
    Summary

    Overall an easy to use software and a helping hand to conduct meetings and conferences during this time in the pandemic. Everyone is using this right now from children to adults. It has became the most popular way to communicate with a group in this pandemic,

    Positive

    Zoom is one the most popular video conferencing tool out there in the market. It is popular due to its easy to use interface, cross platform support, and the quality it provides. It has a lot of features and has a clean user interface.

    Negative

    The only con with zoom is that there is a bit more security required for this software as there are cases in the past of data leaks.

    Read More...
  • Reviewer Name: Humberto S.
    Position: Scrum Master
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A great conferencing solution for both personal and companies

    Date: Jul 13 2021
    Summary

    Free of course is time limited but does the work if you manage to run 30 min calls. Otherwise you can spend some money on one or few accounts.

    Positive

    Allows screen sharing, recordings and every feature built in is good enough for running web conferences. I love breakout rooms which allow to create dynamic sessions with participants. The mobile app is light and user friendly. I use the Outlook plugin to automatically add zoom links to new meetings which saves time after setting some

    Negative

    A bit expensive if you are on low budget. On paid would be good to allow colleagues or family to run more than one conference at same time on different rooms.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Benefits advisor
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Love Zoom!

    Date: Jun 18 2021
    Summary

    Overall it's a great app and program that allows easy communication with ease. I would definitely recommend Zoom to any business for their employees to keep in touch.

    Positive

    Very easy to use, can go into breakout rooms if needed which is a big plus if you are doing classes withing the work place.

    Negative

    Sometimes it does take awhile to load and you have to assign someone as the host which can be tedious if you need to leave the room for a moment.

    Read More...
  • Reviewer Name: Gage A.
    Position: Customer Care Coordinator
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom is okay

    Date: Jun 18 2021
    Summary

    I think Zoom is just okay for offices. The software could be a-lot more intuitive for the UI experience.

    Positive

    This software is great for quick, easy video chatting. It's ease-of-use is amazing. The fact that I can video chat anyone in the world is great.

    Negative

    I hate the fact that you have to pay to get more time and people on a call. Microsoft Teams is all this in one and cheaper too.

    Read More...
  • Reviewer Name: Stephen P.
    Position: Marketing Director
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use!

    Date: Apr 27 2021
    Summary

    Overall, highly recommended. If you have distance meetings and want to use easy video calling this is a great option.

    Positive

    Was very easy to setup. Getting other people on board for meetings and discussions was also simple.

    Negative

    Too many people with mics on can be a bit distracting.

    Read More...
  • Reviewer Name: Zuveriya H.
    Position: DevOps Engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Works great, but not for low-end systems.

    Date: Jun 24 2021
    Summary

    Overall, Zoom is a great platform to host and attend meetings, webinars and online conferences. The paid version can a bit expensive, but it offers almost all the features in free version too.

    Positive

    1. It provides all the necessary features to attend or conduct a virtual meeting.
    2. The limit of the meeting is 100 participants, that is enough for any meeting or conference.
    3. There is keyboard shortcut available for almost all the features that comes very handy during meetings.

    Negative

    1. The limit for meetings on the free version is only 40 minutes, that is very less and should be increased.
    2. It starts to lag a lot as soon as you share the screen, if you are operating it on a low-end PC.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Founder
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Video-Calling Platform

    Date: Mar 31 2021
    Summary

    Zoom is a great option for video-calling and conferencing that serves all the business and learning needs.

    Positive

    Easy to use.
    Low-cost.
    The free trial serves all the basic requirements.
    Large collection of backgrounds.

    Negative

    Low-limit on calls for a free trial.
    Less number of Frames.

    Read More...
  • Reviewer Name: Jennifer M.
    Position: HR Director
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Pandemic business saver

    Date: Jun 03 2021
    Summary

    Overall, Zoom has contributed to our ability to maintain our productivity. Even as we are transitioning back to more in-person activities, Zoom still is a useful tool within our business environment!

    Positive

    With transitioning to a temporary virtual workforce over the last year, Zoom allowed us to stay connected with our teams - both small and big. Even as things started opening up again, we still utilized Zoom for big meetings and for recruiting. Great product!

    Negative

    The free version limits the time of use, but the paid version is perfect for our company's needs.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Sales Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Needed for now and later!

    Date: Feb 16 2021
    Summary

    Overall this is the best video conference solution you will find for running virtual meetings, training, etc. The quality is amazing and the reliability is top notch.

    Positive

    Zoom is simple, invites are a breeze especially with the Zoom Chrome plugging for Google Calendar. I find the video and audio quality perfect compared to any browser-based solution.

    Negative

    The free version is only up to 45 mins meetings, so you will find yourself upgrading quickly but for $15 a month, it is fine.

    Read More...
  • Reviewer Name: Frank M.
    Position: Director of Safety
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    You're Doomed with Zoom

    Updated: Aug 17 2021
    Summary

    Zoom is extremely useful. It played a vital part in keeping the company going during the pandemic. It can be used anywhere and makes communications easy.

    Positive

    Ease of use. Everything you need is on one page. Background images are easy to work with. Easy to personalize to fit your needs. Icons are easy to understand so that anyone can use them.

    Negative

    Audio frequently has problems, especially with the microphone. It is sometimes difficult to find the shared screen because it gets covered up behind other active windows.

    Read More...
  • Reviewer Name: Jeremy Z.
    Position: Human Resources Leader
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Communicating with customers and co-workers is easier with Zoom

    Date: Mar 25 2021
    Summary

    This program is a very useful tool to organize your company through group or individual conferences with employees or important or distant clients. You can share information in the aforementioned way or use the group chat option to share images and documents. Not leaving behind the inconveniences with the variably high payments.

    Positive

    Zoom is an extension of the Zoom application that allows you to videoconference with employees of your own organization or with clients remotely anywhere in the world. It also has a group messaging tray where all participants can generate feedback and a shared screen in the video call.

    Negative

    Among the most notable disadvantages is the fact that the program is somewhat heavy and sometimes generate malfunctions, the latter depends mostly on the network connection that is present. In addition, if we make a call Zoom will charge for it and the value of the same varies depending on the country where it is made.

    Read More...
  • Reviewer Name: Edith K.
    Position: Assistant Acountant
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Focused and Accessible Communication Platform

    Date: Feb 23 2021
    Summary

    Zoom is a more advanced, and engaging space for discussions. The dynamics of the communication industry has been captured fully by Zoom.
    The program has orderly procedures, from the installation, to even the execution part.

    Positive

    Zoom has remarkable communication features, from instant messaging, audio and video calls, and several others. Also, Zoom has included the screen-sharing attribute, making it more useful by team members.

    Negative

    Zoom lacks any communication barriers, and the issue of getting a breakage while in the execution process has never arisen.

    Read More...
  • Reviewer Name: Vishnu M.
    Position: Software Developer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom app review

    Date: Sep 02 2021
    Summary

    Overall I had a great experience using Zoom app. It had made our business easier and more interactive.

    Positive

    It is a wonderful team and business collaboration meeting platform that is used for team meetings. The features and functions that Zoom provides made our business and customer interaction much easier.

    Negative

    There are no cons for this software. It would had been better if they can make data consumption much lesser and improved their customer support.

    Read More...
  • Reviewer Name: Courtney C.
    Position: SEBH Coordinator
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Continuous Improvements

    Date: Mar 04 2021
    Summary

    A solid platform for social networking, meetings, and presenting webinars virtually. I have used Zoom for years, but this year obviously led to even more use.

    Positive

    I appreciate that Zoom in continually improving their platform and offering more options and setting for organizations.

    Negative

    The only few barriers I find in using Zoom in my professional work is due to settings my organization has set up and not due to Zoom itself.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: SDR
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The Best!

    Updated: Jul 01 2021
    Summary

    Zoom has never failed me. I use it multiple times a day and can easily be accessed. 10/10 recommended!

    Positive

    Zoom is the best! Such easy and simple processes with this platform! I use it every day and couldn't do my job without it!

    Negative

    Zoom has no issues! I honestly cannot find any cons to it.

    Read More...
  • Reviewer Name: Laura S.
    Position: Owner
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom is a lifesaver

    Date: Feb 18 2021
    Summary

    Zoom has really helped me stay in touch both personally and professionally during the pandemic. It's opened doors of communication that I will incorporate even when we go back to "normal". It makes telecommuting open to everyone and that has been a great blessing!

    Positive

    Zoom is easy to use and easy to install. As a small business I don't have an IT department behind me to make sure things work. I love that I can just log on and have quick meetings were face to face is important. Even in my area where internet coverage can be spotty it is very dependable. I have even had virtual baby showers and family reunions using Zoom!

    Negative

    I don't have anything that doesn't work. All of my experiences have been positive.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Attorney
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Solid

    Date: Feb 21 2021
    Summary

    We use it regularly and we recommend it. It is user friendly, easy to install and coordinate with your team.

    Positive

    I like the ability to share screens. It makes document review pretty easy. It also allows us to connect remotely.

    Negative

    You have to purchase it or else the free version will time out.

    Read More...
  • Reviewer Name: Gerard K.
    Position: CEO
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great software, ease of use, fast to update issues

    Date: Mar 20 2021
    Summary

    Zoom is a solid choice in todays large market of offerings. It has functionality that can encompass a large base of clientele. They improve the product regularly and it most likely will not disappoint if you choose it as your solution.

    Positive

    Zoom has become very popular lately. The software has a great ease of use factor. Updates and improvements to the software are frequent and they listen to feedback and implement change. Great functionality and a good quality product. It is hard to find fault.

    Negative

    There has been some security concerns, some issues with initial setup and corporate licensing structure could be improved on.

    Read More...