Leader badge

What is Zoom?

Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.

Pricing

Price Starts At:
$14.99 per user per month
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, Zoom provides an API

Screenshots and Video

Company Facts

Company Name:
Zoom Communications
Date Founded:
2011
Company Location:
United States
Company Website:
zoom.us
Edit This Page

Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Vietnamese

Zoom Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Meeting Software

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Live Streaming Software

Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

Internal Communications Software

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

More Zoom Categories

  • Reviewer Name: Jason K.
    Position: Social Media Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom: Staying connected is always ideal

    Date: Mar 17 2021
    Summary

    Returning to the concept of the live stream with followers, something that Zoom does facilitate is the ability to perfectly record our session, and even invite other users to participate with us and make the session more interactive. The split screen function is ideal for simultaneous activities while in a conference or a simple video call, and the best thing is that the application allows us to edit in real time what we see on the screen.

    Positive

    Zoom is the perfect alternative to the distancing and difficulties that are currently occurring due to the covid-19 pandemic. With this platform you can hold conferences with a very high reach and with many people in the room. You have all kinds of options to develop communication, either to create and organize private chats, small groups or large conferences. When it comes to staying close to the people you work with and securely Zoom demonstrates a good balance between quality of communication and a good degree of professionalism in each conference. The platform is highly recommended for video conferencing with groups or privately, and also for managing content about work, which would help to keep management error-free.

    Negative

    Sometimes the platform tends to close the conferences or leave the image frozen, and there is also loss of sound. Another very important flaw to highlight is that the platform does not have an audience analysis system at the time of making a live stream, nor does it allow us to keep track of the behavior of the stream.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Events Assistant Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazing platform for hosting virtual events

    Date: Feb 23 2021
    Summary

    When the company implemented Zoom we made the transition to online conference calls and we have been able to handle and sustain growth. Our guest have now a platform where they can meet from any location.

    Positive

    Zoom allows me to schedule and host a variety of events. I am able to host unlimited meetings and provide full online conference service to guests. When i am using Zoom for webinars it allows up to 10,000 attendees.

    Negative

    This platform is ideal even for non-tech savvy entrepreneurs.

    Read More...
  • Reviewer Name: MINDY MORGAN M.
    Position: RN
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Genius

    Date: Apr 28 2021
    Summary

    I have enjoyed using it and appreciate the fact that I can use my office to join any meeting I am invited to join.

    Positive

    I think ZOOM was revolutionized during Covid Pandemic. Life shut down and everyone social distanced and Zoom kept everyone on task and together. For me, I used it at work and my kids used it at school.

    Negative

    It is an alternative to an in person meeting. I am old school and like in person meetings.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Became Clunky

    Date: Sep 12 2021
    Summary

    Zoom has great features that most people are familiar with. This means you won't have to explain how to join a call or raise a flag for a request to download as most people already have it installed and are familiar with features like breakout sessions, raising hands, etc.

    Positive

    Zoom is still a widely used solution, well known and most likely already installed on many computers. It has a free version available, allowing for intensive testing before making an upgrade decision.

    Negative

    Zoom became clunky and now distorts professional microphones that had never had any issues before. Their support is nearly non-existent for the free solution and slow for the paid version.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The best Video solution

    Date: Feb 21 2021
    Summary

    Overall Zoom is controlling the market by offering the best product at the best price and working to add new features all the time.

    Positive

    We are using Zoom for our gym group classes, team meeting and more! Zoom is very affordable compare to others, have integration with almost any other related platform in the market, they also offer a cloud storage for recording and very easy interface.

    Negative

    There are literally no cons for using zoom! Highly recommended.

    Read More...
  • Reviewer Name: Chetan B.
    Position: Mechanical Engineer Intern
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    For Instant one click meetings

    Date: Jan 27 2021
    Summary

    For video conferencing, where participants are in huge numbers and want to join hassle-free, zoom is the best option. Along with this, it provides a high-quality video calling experience.

    Positive

    It does not force you to do unnecessary signups.
    Nearly 1000 participants can join at a time.
    Admin has all-sufficient access to perform a well-entertained meeting without any issues.
    Quick tools in the dashboard help a lot during a meeting.

    Negative

    Anyone with a meeting link can join a meeting, making it high venerable if the link is somehow leaked.
    Apart from this, it's a fine application.

    Read More...
  • Reviewer Name: Jason R.
    Position: VP
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Hold Meetings with Stability Zero Downfall

    Date: Nov 23 2021
    Summary

    Its very stable and I hold a lot of trust in Zoom that my meetings will not disconnect or have any streaming issues.

    Positive

    Stable meeting environment that has no downtime or glitches.
    Ease of use for other users and the elderly.
    The pricing structure is very competitive.

    Negative

    Sometimes there can be streaming issues if your internet connection is bogged down.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Data Center Technician
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom is a good substitute when you cannot meet

    Date: Jun 29 2021
    Summary

    Overall this is a great way to communicate with people especially when I cannot be with them in person. I am able to regularly meet with my friends and co-workers.

    Positive

    Zoom allows me to see and communicate with people when I can't go and be with them in person. I've been using it regularly since the beginning of the Covid lockdowns back in early 2020. It's simple to use and understand.

    Negative

    I really don't have any complaints about this software so far.

    Read More...
  • Reviewer Name: Ian R.
    Position: President
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The New Standard

    Date: Apr 23 2021
    Summary

    Overall, this is the best videoconference service out there IMO. I use Google Meet and Microsoft Teams for various functions, but Zoom is by far my most regular application and favorite.

    Positive

    Simple to use. Breakout rooms make the experience better for large groups as well. The UI is the most effective, as even less tech savvy people can use it with relative ease.

    Negative

    It is a pain to set up a meeting sometimes. I wish there was a quick link like with Google Meet.

    Read More...
  • Reviewer Name: Vinayak M.
    Position: Developer
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom user review

    Date: Aug 28 2021
    Summary

    It was a great experience in using zoom as video conference platform. I also had recommended zoom to most of my friends and colleagues.

    Positive

    I have been using zoom online conferencing platform for more than 2 years. I mainly like its UI and video conferencing features that zoom offers.

    Negative

    Zoom basically takes more data when we switch on our video.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Service Technician
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Capable for the price

    Date: Jul 14 2021
    Summary

    Much easier to use and setup meetings than other products, but could benefit from better quality audio and focus less on video.

    Positive

    It allows you to use it for free for short meetings with many people, and via the web with no need to install anything.

    Negative

    The audio quality is not always the best when compared to other solutions.

    Read More...
  • Reviewer Name: Jesus C.
    Position: Corporative Sales Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very good stability for group meetings.

    Date: Feb 13 2021
    Summary

    Despite the low optimization of screen sharing, I find this platform to have excellent potential for video conferencing. Zoom has helped us a lot to be able to hold meetings with a large group of people and thus be able to dialogue in a very stable way, thanks to Zoom's videoconferences. In addition, this platform is quite easy to use, I can transfer images, documents or any file through the communicative chat of each videoconference. The mobile phone App is also very well optimized and helps me communicate with many work team no matter where I am.

    Positive

    Open communication within all areas of the company in which I work is very important to us. I love the great video quality that Zoom offers me in all the video conferences we do, this platform is capable of providing me with unsurpassed video quality, which helps me to be able to see all the people who have joined the video conference. In addition, I also like the way in which Zoom allows me to invite new members to my videoconferences, without having to send emails with the invitations or by sending a link for those people. I love the way Zoom connects me to other people in just a few steps.

    Negative

    The negative aspect that I noticed in Zoom Meetings is when I used the screen sharing service in video conferences. Screen sharing isn't something that is fully optimized in Zoom. During my video conferences since using zoom, when I have used screen sharing, I have been told by video conference participants that screen sharing is quite slow even though they have a good internet connection. I would like to be able to enjoy this function, many times we need to share the screen with the members of a videoconference and it is something I cannot currently do because screen sharing is too slow.

    Read More...
  • Reviewer Name: Rishu A.
    Position: Software Tester
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom and its interactive video meetings.

    Date: Sep 02 2021
    Summary

    Overall, Zoom helps in organizing interactive meetings. It has all the features required for a productive meeting.

    Positive

    - Zoom's user interface is by far the best and most organized in a way that all the features are just one away.
    - The free version allows 40 minutes of uninterrupted meeting with all the core features, that is enough for most of the users.
    - The meetings are easy to record by the host or the authorized participant.
    - It has a lot of fun and interactive backgrounds available within the software.

    Negative

    - There is no dedicated timer for the recording time.
    - Privacy and user data security is a big concern while using Zoom.

    Read More...
  • Reviewer Name: Hassan J.
    Position: Product Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Can be perfect with little improvement

    Updated: Feb 08 2021
    Summary

    - Quality and server are always up, so no issue in connection.
    - Smooth experience along with tools to help you during meetings.

    Positive

    - Simple and easy to use with no knowledge of technology usage.
    - Gives you basic features for free
    - The user interface is catchy.

    Negative

    Makers have not concentrated on security, a bit of more security along with the quality video and audio experience they give. It could be perfect.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Business owner
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Makes meeting with clients very easy

    Date: Jun 30 2021
    Summary

    Zoom has been a great asset to running my own business for the ability of making it easier to communicate face to face virtually with others.

    Positive

    I’m able to integrate Zoom with my exercise programs for my patients to do virtual visits. This has been a lifesaver during the pandemic.

    Negative

    Sometimes the mobile app will lag a little making it harder to navigate.

    Read More...
  • Reviewer Name: Bincy S.
    Position: Analyst
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best video conferencing App

    Date: Mar 27 2021
    Summary

    Best product in overall. I have been using from long time and it's always makes me happy with the quality.

    Positive

    Zoom app is Best video conferencing App I have came across. Quality of video and audio are amazing. Happy with the service.

    Negative

    Nothing as of now. Never had any issue as of now.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Procurement Specialist
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Lucky charm with video conferencing

    Date: Feb 18 2021
    Summary

    Easy of increase confidence to clients by face to face communication.
    Reliable to transfer and upload files.
    Efficiency with screen share for presentations.

    Positive

    Got my first interview through video calls.
    Easy to connect between users.
    Cloud based thus effective communication from anywhere.

    Negative

    Great and very convenient software with video conferencing.

    Read More...
  • Reviewer Name: Todd C.
    Position: Director Network Services and Security
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    What Can You Say, Zoom Meeting is the new Xerox Copy

    Date: Jun 07 2021
    Summary

    Great product. Easy to use, very capable and many options. You get what you pay for, and We have had great success with it thus far.

    Positive

    Easy to setup and manage video conferences.
    Good call and Video quality.
    Easy for our users to setup impromptu meeting internally and externally.

    Negative

    I would prefer the feature set be more consistent. If I join someone else's Zoom, it may or may not have the ability to call me, which can be problematic when joining a call remotely or on the road.

    Read More...
  • Reviewer Name: D K.
    Position: User Analyst
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fabulous Video Conferencing tool

    Date: Jun 17 2021
    Summary

    Overall it will make you impressed with Audio and High Definition Video Quality. Easy to operate and seamless connectivity.

    Positive

    Fabulous Video Conferencing tool. Clear Audio and High Definition Video Quality will make you impressed. Seamless connectivity and secured too.

    Negative

    No concerns as of now. Happy with the product and services.

    Read More...
  • Reviewer Name: Adva C.
    Position: Assistant Director of Programs
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom is great for your learning gatherings

    Date: Feb 25 2021
    Summary

    Great, easy, fairly priced app and has a lot of support about how to use it, they have some room to grow but it is in minor things - so overall highly recommend!

    Positive

    Easy software for online meetings and learnings. Been using this in both my jobs as a program director and school administrator, and I am happy we have it. You can organize people in groups/rooms, share screen, video and audio, and easy to use and set-up

    Negative

    Multiple people can't talk together - for like singing or reading out loud. The zoom chat is not very friendly - when it is heavily used you can get lost because the private chat and the main chat are showing on the same window and it can be confusing/ sending messages to the wrong people.

    Read More...