Zoom Verified Customer Reviews (2026)

Zoom is easy to use and is simple interface to allow anyone to join a Zoom call. It makes the issue of in-person meetings disappear. Many basic features are easy to use and easily controlled to make the program work seamlessly for its intended use.

Zoom is super simple to use from the presenter point of view AND from the user's point of view. The ease of logging in makes it ideal for our clients who do not have a Zoom account or have little experience with Zoom, it is still easy to use. From an Admin point of view, setting up meetings and reviewing meetings are easy to do!

There are some limitations on how to share a screen. I want to be able to share multiple documents and still see everything on the guests' screens. You have to choose between a power point or looking at the audience if you are a viewer.

Overall Zoom is a pretty nice video calling software. It has very small time limits which should be extended in the free version.

We use Zoom for both official use and otherwise, for normal meetings and discussions. It is easy to use and versatile.

The interface needs to be improved as it is not very nice.

Zoom has saved our 2020 possible. Without face to face contact during the pandemic, zoom has allowed us to conduct business just like we always have; just virtually. Without zoom we wouldn't have been able to meet with clients and partners or be able to run our business.

Zoom is easy, reliable and has great audio and video. Multi user capabilities and screen share is great. Great for keeping meeting schedules organized. I also love how secure it is. I also love that it can be used on any computer or smart phone.

I would like to see private voice chat within a meeting room.

In 2020 we started using Zoom for work from home applications, but we have continued to use it to collaborate in 2021. Being able to chat face to face with coworkers and prospective clients has been a huge help!

Zoom is incredibly easy to use, took just a few minutes to get started. The waiting room feature is outstanding.

The video quality could be a little better, it seemed fairly fuzzy even on a fast wifi connection.

Returning to the concept of the live stream with followers, something that Zoom does facilitate is the ability to perfectly record our session, and even invite other users to participate with us and make the session more interactive. The split screen function is ideal for simultaneous activities while in a conference or a simple video call, and the best thing is that the application allows us to edit in real time what we see on the screen.

Zoom is the perfect alternative to the distancing and difficulties that are currently occurring due to the covid-19 pandemic. With this platform you can hold conferences with a very high reach and with many people in the room. You have all kinds of options to develop communication, either to create and organize private chats, small groups or large conferences. When it comes to staying close to the people you work with and securely Zoom demonstrates a good balance between quality of communication and a good degree of professionalism in each conference. The platform is highly recommended for video conferencing with groups or privately, and also for managing content about work, which would help to keep management error-free.

Sometimes the platform tends to close the conferences or leave the image frozen, and there is also loss of sound. Another very important flaw to highlight is that the platform does not have an audience analysis system at the time of making a live stream, nor does it allow us to keep track of the behavior of the stream.

When the company implemented Zoom we made the transition to online conference calls and we have been able to handle and sustain growth. Our guest have now a platform where they can meet from any location.

Zoom allows me to schedule and host a variety of events. I am able to host unlimited meetings and provide full online conference service to guests. When i am using Zoom for webinars it allows up to 10,000 attendees.

This platform is ideal even for non-tech savvy entrepreneurs.

I have enjoyed using it and appreciate the fact that I can use my office to join any meeting I am invited to join.

I think ZOOM was revolutionized during Covid Pandemic. Life shut down and everyone social distanced and Zoom kept everyone on task and together. For me, I used it at work and my kids used it at school.

It is an alternative to an in person meeting. I am old school and like in person meetings.

Zoom has great features that most people are familiar with. This means you won't have to explain how to join a call or raise a flag for a request to download as most people already have it installed and are familiar with features like breakout sessions, raising hands, etc.

Zoom is still a widely used solution, well known and most likely already installed on many computers. It has a free version available, allowing for intensive testing before making an upgrade decision.

Zoom became clunky and now distorts professional microphones that had never had any issues before. Their support is nearly non-existent for the free solution and slow for the paid version.

Overall Zoom is controlling the market by offering the best product at the best price and working to add new features all the time.

We are using Zoom for our gym group classes, team meeting and more! Zoom is very affordable compare to others, have integration with almost any other related platform in the market, they also offer a cloud storage for recording and very easy interface.

There are literally no cons for using zoom! Highly recommended.

For video conferencing, where participants are in huge numbers and want to join hassle-free, zoom is the best option. Along with this, it provides a high-quality video calling experience.

It does not force you to do unnecessary signups.
Nearly 1000 participants can join at a time.
Admin has all-sufficient access to perform a well-entertained meeting without any issues.
Quick tools in the dashboard help a lot during a meeting.

Anyone with a meeting link can join a meeting, making it high venerable if the link is somehow leaked.
Apart from this, it's a fine application.

Its very stable and I hold a lot of trust in Zoom that my meetings will not disconnect or have any streaming issues.

Stable meeting environment that has no downtime or glitches.
Ease of use for other users and the elderly.
The pricing structure is very competitive.

Sometimes there can be streaming issues if your internet connection is bogged down.

Overall this is a great way to communicate with people especially when I cannot be with them in person. I am able to regularly meet with my friends and co-workers.

Zoom allows me to see and communicate with people when I can't go and be with them in person. I've been using it regularly since the beginning of the Covid lockdowns back in early 2020. It's simple to use and understand.

I really don't have any complaints about this software so far.

Overall, this is the best videoconference service out there IMO. I use Google Meet and Microsoft Teams for various functions, but Zoom is by far my most regular application and favorite.

Simple to use. Breakout rooms make the experience better for large groups as well. The UI is the most effective, as even less tech savvy people can use it with relative ease.

It is a pain to set up a meeting sometimes. I wish there was a quick link like with Google Meet.

It was a great experience in using zoom as video conference platform. I also had recommended zoom to most of my friends and colleagues.

I have been using zoom online conferencing platform for more than 2 years. I mainly like its UI and video conferencing features that zoom offers.

Zoom basically takes more data when we switch on our video.

Much easier to use and setup meetings than other products, but could benefit from better quality audio and focus less on video.

It allows you to use it for free for short meetings with many people, and via the web with no need to install anything.

The audio quality is not always the best when compared to other solutions.

Despite the low optimization of screen sharing, I find this platform to have excellent potential for video conferencing. Zoom has helped us a lot to be able to hold meetings with a large group of people and thus be able to dialogue in a very stable way, thanks to Zoom's videoconferences. In addition, this platform is quite easy to use, I can transfer images, documents or any file through the communicative chat of each videoconference. The mobile phone App is also very well optimized and helps me communicate with many work team no matter where I am.

Open communication within all areas of the company in which I work is very important to us. I love the great video quality that Zoom offers me in all the video conferences we do, this platform is capable of providing me with unsurpassed video quality, which helps me to be able to see all the people who have joined the video conference. In addition, I also like the way in which Zoom allows me to invite new members to my videoconferences, without having to send emails with the invitations or by sending a link for those people. I love the way Zoom connects me to other people in just a few steps.

The negative aspect that I noticed in Zoom Meetings is when I used the screen sharing service in video conferences. Screen sharing isn't something that is fully optimized in Zoom. During my video conferences since using zoom, when I have used screen sharing, I have been told by video conference participants that screen sharing is quite slow even though they have a good internet connection. I would like to be able to enjoy this function, many times we need to share the screen with the members of a videoconference and it is something I cannot currently do because screen sharing is too slow.

Overall, Zoom helps in organizing interactive meetings. It has all the features required for a productive meeting.

- Zoom's user interface is by far the best and most organized in a way that all the features are just one away.
- The free version allows 40 minutes of uninterrupted meeting with all the core features, that is enough for most of the users.
- The meetings are easy to record by the host or the authorized participant.
- It has a lot of fun and interactive backgrounds available within the software.

- There is no dedicated timer for the recording time.
- Privacy and user data security is a big concern while using Zoom.

- Quality and server are always up, so no issue in connection.
- Smooth experience along with tools to help you during meetings.

- Simple and easy to use with no knowledge of technology usage.
- Gives you basic features for free
- The user interface is catchy.

Makers have not concentrated on security, a bit of more security along with the quality video and audio experience they give. It could be perfect.

Zoom has been a great asset to running my own business for the ability of making it easier to communicate face to face virtually with others.

I’m able to integrate Zoom with my exercise programs for my patients to do virtual visits. This has been a lifesaver during the pandemic.

Sometimes the mobile app will lag a little making it harder to navigate.

Best product in overall. I have been using from long time and it's always makes me happy with the quality.

Zoom app is Best video conferencing App I have came across. Quality of video and audio are amazing. Happy with the service.

Nothing as of now. Never had any issue as of now.