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What is Zoom?

Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.

Pricing

Price Starts At:
$14.99 per user per month
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, Zoom provides an API

Screenshots and Video

Company Facts

Company Name:
Zoom Communications
Date Founded:
2011
Company Location:
United States
Company Website:
zoom.us
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Vietnamese

Zoom Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Meeting Software

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Live Streaming Software

Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

Internal Communications Software

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

More Zoom Categories

  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Awesome For Teams

    Date: May 17 2021
    Summary

    Overall me and and my team do not see our selves moving away from Zoom anytime soon and will be our preferred video conferencing app to use due to the great features and ease of use.

    Positive

    Has been a great meeting solution for me and my team. The screen sharing capability is very easy to use and helps out each of our team members get their points across.

    Negative

    Really no cons other than the free plan not being that great compared to competitors.

    Read More...
  • Reviewer Name: Ronald W.
    Position: Marketing Specialist
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom is an intuitive and collaborative tool for videoconferences

    Date: Mar 21 2021
    Summary

    Zoom is one of those useful and essential programs that we must have in our portfolio of usable applications, it is a meeting software that gets us out of trouble in any inconvenience. The calendars of the recipients are easy to configure and we agree that it is the best program for basic meetings on the market, a point in its favor. We have achieved stability with Zoom with all our clients as it has allowed us to hold meetings every day with various departments without the need for a reasonable loss of time. We were able to set up a meeting request without any problems and we implemented a scheduling function to link you to Outlook simultaneously at the time of the first connection of the day.

    Positive

    One of the main features of Zoom is the ability to share screens with high quality recording function, this is one of the unique functions that only this software has. It also has excellent compatibility with Google calendar and Outlook platform, easily integrating the agenda to Zoom. It is also necessary to include the whiteboard function with annotation support which is amazing and easy to use.

    Negative

    Sometimes the audio quality is disastrous, they should update a feature to be able to remove background noise and only focus on the voice of the people sharing the video conference at the moment. We are limited to have an audience of less than 100 people when running videoconferences, this is another point that should be updated soon.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Public Health Emergency Preparedness Coordinator
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom is a life saver

    Date: Jul 08 2021
    Summary

    Zoom is a great resource for getting everyone together from anywhere in the world to discuss the groups needs and goals. It really helped us all stay on track, connected and on the same page while allowing us to social distance.

    Positive

    Zoom has been an amazing tool with the COVID pandemic. I was able to attend important meetings and work from home when necessary. Highly recommend for all your virtual meetings.

    Negative

    Only issue I have is the loss of the in person meeting feel.

    Read More...
  • Reviewer Name: Porscha O.
    Position: CSM
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Top in it's class

    Date: May 20 2021
    Summary

    We use Zoom all day, but we also use Teams, WebEx and google hangout as well. However we prefer zoom 9/10 times unless our externals are not allowed due to enterprise security reasons.

    Positive

    - Simple UI
    - Easy to access + invite other users
    - Screensharing is great and relatively clear
    - Useful to meet digitally

    Negative

    - Zoom toolbar is annoying in screenshare
    - Can't access chats after easily to get the content
    - A participants list sent after would be helpful
    - Waiting room + participants joining should be more apparent.
    - More integrations

    Read More...
  • Reviewer Name: Karla G.
    Position: Marketing Specialist
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The broadest communication that exists for companies.

    Date: Feb 09 2021
    Summary

    Zoom has been a very necessary tool for my work and business life since I can stay connected with my work team or my family regardless of location and how fast your internet speed is. Zoom is very necessary since because of the quarantine we cannot hold meetings within my company, with this platform I can keep my work activities up to date without having contact with another person. Zoom also allows me to connect with my clients who live abroad, as I do not need to take business trips to do business.

    Positive

    I like that you can share the link of the video conference by email or any means of communication via the internet without the need for the other person to have the application installed. The video quality is very clear, other software have connection problems regardless of the internet speed that is available. The communication with respect to the audio is never cut off, if the video fails the audio continues to be heard (obviously lowering the audio quality). I can enter a video conference without having a Zoom account, I just have to have the meeting link and enter the name before starting.

    Negative

    The desktop sharing interface is a bit outdated, it is incomplete in terms of functions, they should improve the user experience. The mobile interface is uncomfortable when all participants have the cameras turned on, and the more people have their cameras turned on, them more resources it consumes. I do not have another problem that hinders the use of Zoom in my day to day.

    Read More...
  • Reviewer Name: Rithvik P.
    Position: Co-Founder
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very Useful for Meetings and Online trainings

    Date: May 23 2021
    Summary

    Didn't face any setup issue very good and doesn't take huge resources to run. This is the best for online meetings.

    Positive

    Very easy to setup and run. Quality of the video is really good. I like the recording feature so we don't lose the meeting recordings.

    Negative

    Time of the meeting can be increased 40min is not enough for some meetings.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Co-Admin
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best app for group meetings

    Date: Apr 05 2021
    Summary

    Overall the application is good and user friendly, helps recording sessions and store them with minor issues.

    Positive

    Easy to use, great for group calls, screen sharing feature is much helpful, helps to record sessions and save them.

    Negative

    Audio and video gets delayed sometimes, privacy and security issues.

    Read More...
  • Reviewer Name: Greg O.
    Position: Musician
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom is great!

    Date: Jun 22 2021
    Summary

    I would recommend Zoom to any teams that need to stay in contact but are limited in their ability to meet in person for every meeting. Plus, it adds more accountability than a video-less phone call.

    Positive

    Zoom has been a total lifesaver during the pandemic. My team has been able to stay in contact virtually and realized that there's a lot that can be done from home instead of meeting up thanks to Zoom.

    Negative

    I understand businesses need to make money, but calls for free accounts are too short.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    So important now.

    Date: Jan 18 2021
    Summary

    Mostly positive and useful. A platform that has become very useful with being quarantined at home. Good for multiple meetings.

    Positive

    Communication is important.
    Great for business, family and board meetings.
    great way to keep in touch with family.

    Negative

    Sometimes getting in can be difficult. Simpler log in would be helpful.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Revenue Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom Review

    Date: Feb 17 2021
    Summary

    Overall Zoom has been a nice platform. It has helped us cut down on unnecessary visits and saved hundreds of manhours facilitating virtual meetings.

    Positive

    Zoom makes client meetings and team meetings a breeze. We use zoom widely for conducting inductions and training sessions as well.

    Negative

    When there are more than few people on a group call, it gets very messy and its hard to find people.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Customer Service Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Awesome Software

    Date: Aug 17 2021
    Summary

    I love this software and the features it offers. It is very useful for meetings, interviews, questions, etc.

    Positive

    I love the easy of use with this software. This software makes it very simple to video chat for meetings.

    Negative

    There are no cons. Everything is very simple and basic to use.

    Read More...
  • Reviewer Name: Vitaliy M.
    Position: Marketer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fast, reliable, and useful!

    Date: May 21 2021
    Summary

    Great app, stable and reliable, good team behind it. Tons of features and most important lots of integrations.

    Positive

    Wow, in this remote times, this is a savor! We communicate with co workers, family and friends. Easy to use and reliable.

    Negative

    Wish we had a more modern look and not corporate. The UI looks outdated.

    Read More...
  • Reviewer Name: Chris D.
    Position: President
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A great free video conferencing tool

    Date: Oct 02 2021
    Summary

    My experience has been overwhelmingly positive with Zoom. Highly recommend as a low cost video software tool.

    Positive

    Excellent, mobile friendly video conferencing software. It provides a nice alternative to Microsoft Teams.

    Negative

    Really not too much. I do wish the free version allowed you longer than 55 minutes for a free meeting but hey, beggars can't be choosers.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Law Associate
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom Review

    Date: Jul 01 2021
    Summary

    I think that Zoom is a great program and I prefer it to Skype/Microsoft Teams for video conferencing.

    Positive

    Zoom is lightweight and easy to use. It's effective for sending dial ins and has a variety of virtual backgrounds.

    Negative

    The video/audio quality on Zoom can be inconsistent at times.

    Read More...
  • Reviewer Name: Sam L.
    Position: HR Generalist
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very easy to use, hard to learn

    Date: Mar 05 2021
    Summary

    Overall, I'd definitely recommend this to people, I currently do!
    I would maybe add better trainings or tutorials.

    Positive

    Zoom is great for connecting in these distanced times, I use it at work, I use it at home, and I use it for school.
    It works better, has better sound and video, and has more customization than most other video chat places I've used.

    Negative

    Introducing people to zoom when they've never used video chat software before, it is not the easiest to get around and learn all the settings.

    Read More...
  • Reviewer Name: Ahmed E.
    Position: Manager
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Meeting App

    Updated: Jul 02 2021
    Summary

    I have been using zoom for years and I love it. I only wish that it could run on low speed internet.

    Positive

    Very easy to use
    Computer requirements are very low.
    The sound and everything is very clear, and I love how the host has a lot of control.

    Negative

    Internet requirements are very high because every time the zoom lags.

    Read More...
  • Reviewer Name: Morgan S.
    Position: Head of Ops
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom for the win

    Date: May 19 2021
    Summary

    Overall, I would recommend anyone to try it. The free version is just fine until you have to go longer than 40 minutes for a call. I would give it 4/5.

    Positive

    Zoom has been the go-to conference platform at a number of companies that I've been a part of. It's simple to get set-up, and I don't have any issues with it. I haven't ever had to look at the design or contact support (that's probably a good sign) so there's not much I can say there.

    Negative

    I don't have any cons that I could think of. On occasion there are connectivity issues like anything else, so no major complaints.

    Read More...
  • Reviewer Name: Rash D.
    Position: Procurement Analyst
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent Product

    Date: May 13 2021
    Summary

    Excellent service and great video/audio quality. The best part is you need need much bandwidth to run. It works perfectly fine. Go for it.

    Positive

    It's an excellent product so far. I have been using it for long time(2yrs+), Never had any issues. Great video and audio quality. Thank you Zoom.

    Negative

    Nothing so far to talk about negative. Its works perfectly fine.

    Read More...
  • Reviewer Name: YAtin K.
    Position: Audit
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good but can be better

    Date: Oct 04 2021
    Summary

    Nice product with ambient video quality and most importantly the feature of breakout room makes it more innovative.

    Positive

    1. Breakout Room Feature
    2. Clarity in Sound and video (better than M.S Teams)
    3. The prices are comparatively cheaper than other licensed products

    Negative

    1. In comparison to skype, the data usage is too high.
    2. Can incorporate the other features to improve its audio quality and to reduce the glitches.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Unemployed
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom

    Date: Mar 01 2021
    Summary

    It was an okay system even with its flaws. I would recommend this system though since its free and works well.

    Positive

    I liked that I could meet people through online that I couldn't in person, like in school, when the pandemic started.

    Negative

    What I didn't like about it was, it lags when playing videos and had lag audio.

    Read More...