Zoom Verified Customer Reviews (2026)

Great using such a nice platform during this pandemic and beyond. One can be a premium account holder for the same when it comes to organizing large online community platform.

Easy dial and setup pad, Easy plug and play model for the non business use cases like education classes, yoga etc. Zoom parties or get together is an additional benefits of such a nice platform.

Email integration is not available for most enterprise users. Users need to pay for the plugin features. Looks a bit outdated UI/ux which one needs. Zoom fatigue is another con.

Overall me and and my team do not see our selves moving away from Zoom anytime soon and will be our preferred video conferencing app to use due to the great features and ease of use.

Has been a great meeting solution for me and my team. The screen sharing capability is very easy to use and helps out each of our team members get their points across.

Really no cons other than the free plan not being that great compared to competitors.

Zoom is one of those useful and essential programs that we must have in our portfolio of usable applications, it is a meeting software that gets us out of trouble in any inconvenience. The calendars of the recipients are easy to configure and we agree that it is the best program for basic meetings on the market, a point in its favor. We have achieved stability with Zoom with all our clients as it has allowed us to hold meetings every day with various departments without the need for a reasonable loss of time. We were able to set up a meeting request without any problems and we implemented a scheduling function to link you to Outlook simultaneously at the time of the first connection of the day.

One of the main features of Zoom is the ability to share screens with high quality recording function, this is one of the unique functions that only this software has. It also has excellent compatibility with Google calendar and Outlook platform, easily integrating the agenda to Zoom. It is also necessary to include the whiteboard function with annotation support which is amazing and easy to use.

Sometimes the audio quality is disastrous, they should update a feature to be able to remove background noise and only focus on the voice of the people sharing the video conference at the moment. We are limited to have an audience of less than 100 people when running videoconferences, this is another point that should be updated soon.

Zoom is a great resource for getting everyone together from anywhere in the world to discuss the groups needs and goals. It really helped us all stay on track, connected and on the same page while allowing us to social distance.

Zoom has been an amazing tool with the COVID pandemic. I was able to attend important meetings and work from home when necessary. Highly recommend for all your virtual meetings.

Only issue I have is the loss of the in person meeting feel.

We use Zoom all day, but we also use Teams, WebEx and google hangout as well. However we prefer zoom 9/10 times unless our externals are not allowed due to enterprise security reasons.

- Simple UI
- Easy to access + invite other users
- Screensharing is great and relatively clear
- Useful to meet digitally

- Zoom toolbar is annoying in screenshare
- Can't access chats after easily to get the content
- A participants list sent after would be helpful
- Waiting room + participants joining should be more apparent.
- More integrations

Zoom has been a very necessary tool for my work and business life since I can stay connected with my work team or my family regardless of location and how fast your internet speed is. Zoom is very necessary since because of the quarantine we cannot hold meetings within my company, with this platform I can keep my work activities up to date without having contact with another person. Zoom also allows me to connect with my clients who live abroad, as I do not need to take business trips to do business.

I like that you can share the link of the video conference by email or any means of communication via the internet without the need for the other person to have the application installed. The video quality is very clear, other software have connection problems regardless of the internet speed that is available. The communication with respect to the audio is never cut off, if the video fails the audio continues to be heard (obviously lowering the audio quality). I can enter a video conference without having a Zoom account, I just have to have the meeting link and enter the name before starting.

The desktop sharing interface is a bit outdated, it is incomplete in terms of functions, they should improve the user experience. The mobile interface is uncomfortable when all participants have the cameras turned on, and the more people have their cameras turned on, them more resources it consumes. I do not have another problem that hinders the use of Zoom in my day to day.

Didn't face any setup issue very good and doesn't take huge resources to run. This is the best for online meetings.

Very easy to setup and run. Quality of the video is really good. I like the recording feature so we don't lose the meeting recordings.

Time of the meeting can be increased 40min is not enough for some meetings.

Overall the application is good and user friendly, helps recording sessions and store them with minor issues.

Easy to use, great for group calls, screen sharing feature is much helpful, helps to record sessions and save them.

Audio and video gets delayed sometimes, privacy and security issues.

I would recommend Zoom to any teams that need to stay in contact but are limited in their ability to meet in person for every meeting. Plus, it adds more accountability than a video-less phone call.

Zoom has been a total lifesaver during the pandemic. My team has been able to stay in contact virtually and realized that there's a lot that can be done from home instead of meeting up thanks to Zoom.

I understand businesses need to make money, but calls for free accounts are too short.

Mostly positive and useful. A platform that has become very useful with being quarantined at home. Good for multiple meetings.

Communication is important.
Great for business, family and board meetings.
great way to keep in touch with family.

Sometimes getting in can be difficult. Simpler log in would be helpful.

Overall Zoom has been a nice platform. It has helped us cut down on unnecessary visits and saved hundreds of manhours facilitating virtual meetings.

Zoom makes client meetings and team meetings a breeze. We use zoom widely for conducting inductions and training sessions as well.

When there are more than few people on a group call, it gets very messy and its hard to find people.

I love this software and the features it offers. It is very useful for meetings, interviews, questions, etc.

I love the easy of use with this software. This software makes it very simple to video chat for meetings.

There are no cons. Everything is very simple and basic to use.

Great app, stable and reliable, good team behind it. Tons of features and most important lots of integrations.

Wow, in this remote times, this is a savor! We communicate with co workers, family and friends. Easy to use and reliable.

Wish we had a more modern look and not corporate. The UI looks outdated.

My experience has been overwhelmingly positive with Zoom. Highly recommend as a low cost video software tool.

Excellent, mobile friendly video conferencing software. It provides a nice alternative to Microsoft Teams.

Really not too much. I do wish the free version allowed you longer than 55 minutes for a free meeting but hey, beggars can't be choosers.

I think that Zoom is a great program and I prefer it to Skype/Microsoft Teams for video conferencing.

Zoom is lightweight and easy to use. It's effective for sending dial ins and has a variety of virtual backgrounds.

The video/audio quality on Zoom can be inconsistent at times.

Overall, I'd definitely recommend this to people, I currently do!
I would maybe add better trainings or tutorials.

Zoom is great for connecting in these distanced times, I use it at work, I use it at home, and I use it for school.
It works better, has better sound and video, and has more customization than most other video chat places I've used.

Introducing people to zoom when they've never used video chat software before, it is not the easiest to get around and learn all the settings.

I have been using zoom for years and I love it. I only wish that it could run on low speed internet.

Very easy to use
Computer requirements are very low.
The sound and everything is very clear, and I love how the host has a lot of control.

Internet requirements are very high because every time the zoom lags.

Overall, I would recommend anyone to try it. The free version is just fine until you have to go longer than 40 minutes for a call. I would give it 4/5.

Zoom has been the go-to conference platform at a number of companies that I've been a part of. It's simple to get set-up, and I don't have any issues with it. I haven't ever had to look at the design or contact support (that's probably a good sign) so there's not much I can say there.

I don't have any cons that I could think of. On occasion there are connectivity issues like anything else, so no major complaints.

Excellent service and great video/audio quality. The best part is you need need much bandwidth to run. It works perfectly fine. Go for it.

It's an excellent product so far. I have been using it for long time(2yrs+), Never had any issues. Great video and audio quality. Thank you Zoom.

Nothing so far to talk about negative. Its works perfectly fine.

Nice product with ambient video quality and most importantly the feature of breakout room makes it more innovative.

1. Breakout Room Feature
2. Clarity in Sound and video (better than M.S Teams)
3. The prices are comparatively cheaper than other licensed products

1. In comparison to skype, the data usage is too high.
2. Can incorporate the other features to improve its audio quality and to reduce the glitches.