Leader badge

What is Zoom?

Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.

Pricing

Price Starts At:
$14.99 per user per month
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, Zoom provides an API

Screenshots and Video

Company Facts

Company Name:
Zoom Communications
Date Founded:
2011
Company Location:
United States
Company Website:
zoom.us
Edit This Page

Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Vietnamese

Zoom Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Meeting Software

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Live Streaming Software

Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

Internal Communications Software

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

More Zoom Categories

  • Reviewer Name: A Verified Reviewer
    Position: RA
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Review about Zoom

    Updated: May 31 2021
    Summary

    Overall we can say that this is an amazing tool for Video calling which is available at free of cost. It's very reliable and productive from business perspective.

    Positive

    It an amazing tool for Video Conferencing. It gives a real experience in video callings . We always use this tool for our interviews and the recording facility is amazing.

    Negative

    Sometimes we feel issue in the recording section. We need to work on this. We need to work on background image as well.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zooming is daily routine now

    Date: Aug 24 2021
    Summary

    Great when we have less number of people. Sometimes issues happen and we had to move the meeting due to tech issues.

    Positive

    Easy to access by all devices. The app is easy to download in the cell phone and tablets. Sometimes the app may take time and I have to opt for phone or the browser.

    Negative

    Bandwidth issues happen sometimes with audio and video issues.

    Read More...
  • Reviewer Name: Paul O.
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Up Up and Away with Zoom

    Date: Mar 06 2021
    Summary

    It has been nothing shorty of fantastic. I have been able to maintain my workload and my teams have been able to perform as if they were working together in a conference room rather than virtually.

    Positive

    With the Pandemic limiting direct face to face meetings, creativity became necessary for on line meetings. While there are a number of programs available, it was ZOOM that has stood out as the leader. It is easy to use and the various features allow for greater interactive sessions including polls, chat, and breakout teams to work together then come back to the entire group. Has allowed for enhanced project development. Verbal communication comes through very clearly.

    Negative

    There were times when it appeared that the connectivity was slow, but that may not have been a ZOOM function, but more of the server issue.

    Read More...
  • Reviewer Name: Rogelio M.
    Position: Claims Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Makes online interactions closer

    Date: Apr 22 2021
    Summary

    I would highly recommend and will be using for business purposes for client communication and other important calls.

    Positive

    The ability to screen share, create breakout rooms, decide who can or can not speak (Useful for classroom, courses, and similar scenarios).

    Easy links to connect to and ability to connect with multiple people.

    Negative

    I do not feel like there is one thing I do not like.

    Read More...
  • Reviewer Name: Tyke R.
    Position: IT technician
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom

    Date: Jun 18 2021
    Summary

    Great program and it is very simple to use with very little room for user error. It makes meeting with others quick and easy.

    Positive

    It has a free version and the time that you are allowed to use in just the free version is plenty of time. And it's very easy to use.

    Negative

    There are so many different companies that offer the same service. It just gets confusing when people send so many links and they all work for the same time. More of a user issue not an app issue. People just don't understand how to cancel old appointments.

    Read More...
  • Reviewer Name: Michael W.
    Position: Technical Support Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom is another conferencing software, but with better scalability

    Date: Apr 01 2021
    Summary

    Zoom has everything needed to serve large team meetings that have different types of devices to communicate, as the software adapts better to the screen type of each device than any other similar service we have had the opportunity to test. Zoom is stable, reliable, and easy to configure.

    Positive

    The strength of a software like zoom lies precisely in its deployment capacity, which allows it to be run on low-end phones. This is excellent for being able to directly adapt the image quality to our screen pixels, or to our internet connection, so there are no performance problems.

    Negative

    Zoom does not have a proper organizer that serves to enter meetings directly from the calendar entries. This hinders the accessibility that everyone involved in the meeting has to enter it, and forces us to constantly share links to the meeting manually.

    Read More...
  • Reviewer Name: Shishir D.
    Position: Senior Analyst
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Ubiquitous, but could look and do better

    Date: Oct 01 2021
    Summary

    Many better alternatives have popped up with better features, functionality. For enterprise users, would still recommend Teams, as it is more than just a calling app and does the job 100x better.

    Positive

    Ubiquitous and easy to use, Zoom is now a standard for calling, like Xerox for photocopying! I use it regularly.

    Negative

    Very, very dated UI. It feels anachronistic. Zoom should make it better looking.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Creative Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Gets the job DONE!

    Updated: Jun 01 2021
    Summary

    Very convenient and has become my tool of choice for virtual meetings throughout the pandemic. Would recommend to anyone needing a video conference tool.

    Positive

    - Simple interface
    - Easy to use
    - Quality video/voice calls
    - Light and simple to update
    - Universal in the sense that it can work on any device

    Negative

    - The free version could give a bit more time as meetings can go quickly on a free plan
    - Can sometimes be buggy, but only on a rare occasion

    Read More...
  • Reviewer Name: Chris K.
    Position: Network Support Technician
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Everybody Gets It, It's Like Coke or Kleenex

    Date: Mar 24 2021
    Summary

    Easy to use software that has just the right amount of functionality. Consistently works for a number of users and is priced just right. What more do you want when it comes to video calling?

    Positive

    When your product becomes the generic name for an activity then you know they must be doing something correctly. It's the new Google or Shazam. Going to have a meeting, yes, then lets Zoom and everyone just knows what you are talking about. And it is so easy to use. And not that expensive when you consider what just the cost of driving somewhere would be for a meeting every day let alone the cost of airfare and hotel rooms if you are in other states.

    Negative

    Okay, yeah there were some security issues. But, they are working on that and some government agencies still won't use it. But, that will change and what product out there doesn't have some security loopholes. The fact is they are working on it and getting better every day.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Tenant Coordinator
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    #1 way to communicate in todays world

    Date: Nov 19 2020
    Summary

    Whether you are in a corporate setting, connecting with family, or chatting with friends, Zoom is the #1 way to go. From the ease of use, quality of video, and features it has, Zoom will always be my go to.

    Positive

    Video Quality, ease of use, fun features, and ability to use on-the-go or in the comfort of your home or office. It is versatile, easy, and modern. Perfect in a world where social distancing is the new norm and we need other ways of communication.

    Negative

    Everything about zoom is great, its user friendly and practical. 10 out of 10!

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Technical Program Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A breeze to attend meetings remotely

    Updated: Nov 01 2020
    Summary

    Overall, Zoom is a great suite of video conferencing to make your meetings professional and flawless. I liked being a lot to connect on meeting rooms from remote.

    Positive

    Zoom makes attending meetings remotely a breeze. It's the best video conference for professional usage ( business meetings ). I love working and attending meetings with Zoom. The messaging/chat and pie chart sharing in the meeting is excellent.

    Negative

    Loved everything except its interface, It's slow.

    Read More...
  • Reviewer Name: Mohammad S.
    Position: Intern
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A great platform for video calls!

    Date: Aug 06 2020
    Summary

    I would recommend Zoom to my friends as is it really convenient, easy to handle, and call your friends and families. They have been doing very well in the market and are trying to be leaders in the offers they service.

    Positive

    I loved the way it is designed to make lives simpler for people, a very convenient app to use even without making an account and by just using the login credentials received from the host. The application has reunited friends and family throughout the pandemic and has played a major role during the pandemic that none of us could notice.

    Negative

    The free version does not allow to be used after a certain time limit for a certain call. Not as user friendly as other apps.

    Read More...
  • Reviewer Name: Sheila G.
    Position: Principal
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom

    Updated: Nov 23 2020
    Summary

    Zoom has made our distance learning readily available for our students. The students are able to maneuver around the platform easily.

    Positive

    Zoom is a very simplistic approach to group learning. It is universally utilized and very user friendly.

    Negative

    The only drawback I had was when there was a 45 minute limit to the free version.

    Read More...
  • Reviewer Name: Hilda R.
    Position: Teacher
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom is good communication tool.

    Date: Sep 28 2020
    Summary

    Overall Zoom is good and rich featured communication tool with very powerful basic tools required for any such software. Conducting meetings and taking virtual classes are very good experience provided by Zoom.

    Positive

    Zoom have many features which make it well placed among the market of communication tools. Organizing and generating personalized meetings are very simple and secure with the zoom. It also provides basic tools for classroom functions like raise hands, white board, screenshare etc. The audio and video chat function and control of mic by the host works great with Zoom.

    Negative

    The limit of 40 mins meeting time in one go is a big con in my view. The other drawback of zoom is it takes lot of internet bandwidth for video calling.

    Read More...
  • Reviewer Name: Loveneesh S.
    Position: Student
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom review

    Date: Dec 16 2020
    Summary

    Overall great experience. A daily user and attend daily meetings on Zoom. Available for both mobile and PC.

    Positive

    Using Zoom has the following pros:
    - Great UI
    - Powerful
    - Secure
    - Best for meetings
    - Easy to use
    - Cross platform

    Negative

    Found no cons after using 6 to 9 months, works great for me.

    Read More...
  • Reviewer Name: Samantha S.
    Position: Admin
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom

    Date: Apr 10 2020
    Summary

    Overall it was a great experience and I will be using it again tomorrow! Great in this time we are in right now where I can't visit family!

    Positive

    I really liked how you can see multiple screens at once. This was really nice to catch up with family! We will be using this again

    Negative

    I would love it if you could move the different views where you want them on the screen

    Read More...
  • Reviewer Name: Michelle G.
    Position: Human Resources Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom review

    Date: Sep 21 2020
    Summary

    Great product! So thankful to have during the COVID-19 pandemic!! Loved being able to see my friends & family regularly!

    Positive

    This product saved everyone's sanity during the pandemic. Though many of us had never used this product prior to March 2020, we all became experts by the time summer began! It's great to be able to see your family, friends & colleagues .

    Negative

    We've experienced connectivity issues from time to time. Also, with the free version, it often cut our meeting off in the middle of someone speaking! (However, some may consider this a "pro" because it was often times quite funny!)

    Read More...
  • Reviewer Name: Linda I.
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Decent Software

    Date: Oct 05 2020
    Summary

    Overall decent software to start out with but if you are looking for software packed with options this is not it.

    Positive

    It was easy to setup and the functionality of the software was what I was looking for to start out with.

    Negative

    I wish it offered more features to collaborate with other people.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: VFX Artist
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Efficient!

    Date: May 29 2020
    Summary

    Decent experience and does what it says, i can efficiently connect to my clients family without any barriers.

    Positive

    Simple to use and convenient user experience so far no problems.
    fun backgrounds to explore when you get bored in the call.

    Negative

    It does bugs out sometimes when other users have a weak connection and also backgrounds sometimes crashes the apps.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Student
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great for meetings and school

    Date: Jun 24 2020
    Summary

    I have had to use this platform a lot with COVID. It’s super easy to use and has so many fun features.

    Positive

    Overall has lots of features and quite simple to use in the meeting process. Nice design as well with good visuals.

    Negative

    A little confusing on how to use sometimes. Better clarity wouldn’t be bad.

    Read More...