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What is Zoom?

Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.

Pricing

Price Starts At:
$14.99 per user per month
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, Zoom provides an API

Screenshots and Video

Company Facts

Company Name:
Zoom Communications
Date Founded:
2011
Company Location:
United States
Company Website:
zoom.us
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Vietnamese

Zoom Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Meeting Software

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Live Streaming Software

Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

Internal Communications Software

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

More Zoom Categories

  • Reviewer Name: A Verified Reviewer
    Position: Marketing Coordinator
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great for hanging out with coworkers!

    Date: May 23 2020
    Summary

    Overall, I'd definitely recommend this program to a friend. It's very convenient when you can't get together in person!

    Positive

    We use Zoom to schedule meetings at work. I love how easy it is to use, and it usually offers good picture quality.

    Negative

    Sometimes it's a bit slow, but that depends on the internet connection.

    Read More...
  • Reviewer Name: Staci J.
    Position: Market Analyst
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Video Software

    Date: Nov 03 2020
    Summary

    Overall, Zoom is a great video chatting platform. I use it for work, and my kids use it for school. We have never had a problem with hacking or difficulties using it.

    Positive

    Very easy to use, and love the cross-platform options. Even my 8 year old knows how to use it without much direction.

    Negative

    Sometimes the video is choppy, but that may be because of my wi-fi connection.

    Read More...
  • Reviewer Name: Misty R.
    Position: Software Designer
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom is Awesome

    Date: May 25 2020
    Summary

    Zoom is really a necessity today. Where everything is done virtually you have to have an option for meetings and virtual events.

    Positive

    Zoom is fantastic. It's incredibly easy to set up meetings with multiple users . I think it's much easier to use then Skype.

    Negative

    No cons I can think of. Zoom's fantastic. Easy to use. A must in todays post Covid-19 world.

    Read More...
  • Reviewer Name: Paras D.
    Position: Assistant System Engineer
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom Calls, as they say

    Date: May 24 2020
    Summary

    Overall, Zoom is a great application for video calls and video conferencing. Although, the app had some issues in the beginning but the customer support is tremendous.

    Positive

    Zoom is great for video calls. It is great for video calls on mobile devices. It gives great video and audio quality experience on mobile devices.

    Negative

    I had some audio issues while using Zoom when my device was connected with Bluetooth headset.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great invention

    Date: Nov 14 2020
    Summary

    Zoom is THE go to platform for online meeting, better than Google Hangout or Cisco's WebEx, though their GUI is pretty nice too.

    Positive

    Love the ability to mute and block video recording from participants. Also the chat feature is nice. The thing I like most is the custom background. I don't have to worry about how the real background looks!

    Negative

    There was security issues several months ago, but they're probably fixed now.

    Read More...
  • Reviewer Name: Carla B.
    Position: Bookkeeper
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom has been a lifesaver!

    Date: Nov 13 2020
    Summary

    Overall, Zoom has been a life-saver for various conferences, trainings, and group meetings, especially since COVID.

    Positive

    Zoom is easy to connect to, user friendly, and rarely has issues. Service is clean. Even my 85 year old mother-in-law uses it with ease for her book club!

    Negative

    Sometimes, depending on how the invitation is sent, it seems a bit more cumbersome to join a Zoom meeting, but that may be more on the organizer than the product.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Operations and Marketing Analyst
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fulfills all of my video conferencing needs

    Date: Oct 28 2020
    Summary

    ZOOM is a fantastic video conference application. I'm using this solution to get connected with my business team and friends. This build of this app is also super easy for new users.

    Positive

    - Got the fastest and smooth experience for joining and also while at the conference.
    - Supreme video streaming, fantastic quality.
    - Never had any server issues or downtime.
    - Great Collaborative features to make meeting seamless and productive.

    Negative

    Zoom fulfills all of my needs. Didn't experienced any cons.

    Read More...
  • Reviewer Name: Linda A.
    Position: Instructor
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom is multifunctional

    Date: Nov 27 2020
    Summary

    It is a multifunction tool to cater many of our daily communication needs with suitable features for every type of use.

    Positive

    Zoom is very well organized and multifunctional tool for online classes, business meetings, webinars, remote assistance and many more uses. It is also free to use and offers almost every feature in its free version.

    Negative

    Downtimes are faced at some times in Zoom application, which would be a bottleneck specially if it happens during any important meeting.

    Read More...
  • Reviewer Name: Amy S.
    Position: Assistant Principal
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Even a Non Tech Person Can Use it...

    Date: Nov 18 2020
    Summary

    I would recommend Zoom for educational purposes, and personal times, during these holiday seasons. Highly recommend. If you are still using Skype or anything else, you are doing it all wrong.

    Positive

    I love the fact that no matter the age, the ease of use makes it accessible to anyone during this time of COVID. It can be used professionally or personally.

    Negative

    Nothing, they corrected the feature that allows people to randomly show up in your zoom calls by adding passwords.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Business Development & Marketing Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    BEST FOR CLOUD MEETING

    Date: Oct 26 2020
    Summary

    Overall, as per my experience ZOOM is the best software for cloud meetings. It offers every meeting functionality we need for creating a resourceful cloud meeting.

    Positive

    Zoom is incredibly easy to use software. I love the fact that I can create video conference group and invite any person around the world.
    I like its excellent meeting schedule and sharing to bring the whole team together.

    Negative

    There isn't anything I don't like about the Zoom meeting.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Director, Marketing
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Where we live and work for the moment

    Date: Aug 13 2020
    Summary

    Overall, very happy with Zoom and I will continue to use it professionally and even personally to connect with family.

    Positive

    The quality is unrivaled. I'm on a gotomeeting call right now and the quality isn't the same as Zoom. It's really easy to use, easy to integrate, use for webinars is easy.

    Negative

    With the increasing use of software like this lately with COVID, they've had to pivot a lot with zoom bombing and activity like that, so I understand it, but they have changed the software and settings a lot which keeps me on my toes as someone leveraging the software for webinars.

    Read More...
  • Reviewer Name: Sahil K.
    Position: Student
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best software for work from home.

    Date: Nov 25 2020
    Summary

    Over all it is a good software for working from home and doing you job effortlessly and effectively. Perfect way to communicate among the employees and my colleagues. There are just a few limitations of this software but over all a very good software for me.

    Positive

    1. I am using this from 5-6 months. It gives the best experience.
    2. While I work and I have any doubt, I can simply ask my senior on the Zoom meeting.
    3. If there is something tricky then I can simply share my screen and ask for the solution from the concerned team or member.
    4. Very easy to use.

    Negative

    1. Everything is good but I think sometimes due to lack of good connection, communication is effected and that effects the work as well.

    Read More...
  • Reviewer Name: Karthik K.
    Position: User
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent meeting tool

    Updated: May 23 2020
    Summary

    I’ve used many conference call applications and so far Zoom is the best. We regularly have calls in our company and Zoom never fails us.

    Positive

    1. Very easy to use and easy to integrate into Google Calendar
    2. The audio and video of the calls is the best in the market and second to none.
    3. Even when a large number of people are in the call, zoom handles it effortlessly.

    Negative

    1. The only problem is with Zoom bombing. Sometimes malicious attendants share the meeting link with random people on the internet and this causes unnecessary interruptions in the middle of calls.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Technical architect
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The best solution for digital meetings

    Updated: Oct 23 2020
    Summary

    Overall, Zoom brings our team closer and collaborated while working remotely. It delivered a fantastic user experience to us and made our meetings unstoppable. I highly recommend this meeting software.

    Positive

    One of the most significant features that Zoom offers is its presentation and slide sharing. This feature fulfills every requirement for remote meetings. The ability to participate in the meeting from multi platform devices is great. The quality is also amazing.

    Negative

    No cons. We loved every aspect of the Zoom meeting.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very Helpful

    Date: Aug 21 2020
    Summary

    Zoom meetings really helped accomplish several tasks that needed to be discussed in person even though our team couldn't meet in the same room it still felt like we were.

    Positive

    It is very easy to connect to calls and send invites to others. Communication was organized and simple.

    Negative

    Didn't have any problems with getting people on the calls.

    Read More...
  • Reviewer Name: Girish R.
    Position: Consultant
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Definitely helped a lot during COVID19

    Date: May 23 2020
    Summary

    During the covid19 shutdown, we could use this tool to host trainings and even have internal meetings. With google meet not having record options and limit with people, Zoom really really helped us a lot during these trying times.

    Positive

    1) Easy to use user interface compared to other softwares.
    2) Dual screen recordings are a breeze where only the screen where the shared content gets recorded. Option to record both screen available too.
    3) Setting up the meeting/webinar is very easy.
    4) Does not appear to pull much bandwidth.

    Negative

    1) The option of not letting people with gmail or personal email register to meetings or webinars should be present. As of now, we have to manually look at email addresses and approve/deny them.
    2) There also should be an option for the host to send a message in chat individually. The only options available are everyone or specific person.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Vfx Lighting artist
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A MUST HAVE!

    Updated: May 24 2020
    Summary

    With the ongoing situations and the colleges providing online classes through Zoom, Zoom has not only helped me stay up to date when it comes to my studies, but also helps me stay in touch with my family and friends who I miss meeting up with in real life. So much fun with changing the background too works absolutely amazing on my phone and laptop. A must have application.

    Positive

    Small in size so it doesn’t eats up your memory.
    User friendly user interface consIdering my mom can easily use it to get in touch with her sister.
    Also amazing backgrounds totally fooled my aunt with a space background hahaha.

    Negative

    Sometimes bugs out due to inconvenient network but thats okay since it works most of the time.

    Read More...
  • Reviewer Name: Ranbir S.
    Position: Student
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Advanced class online system

    Date: Nov 25 2020
    Summary

    It is very good app but little bit of modification is required for making it more convenient.
    * it makes work from home very flexible and online classes too in this time of pandemic.
    * it can be used by desktop users and mobile users in a single meeting.

    Positive

    I am using this software from 2 years and it is quite awesome for crystal clear video calls. i can easily join meeting and very easy to enter, and it is quite simple and awesome as compared to other video calling apps. i can easily join conference meeting easily.
    I love the screen share feature of this app that makes easy to explain projects and personal chat feature is very good as we can send text to a person without disturbing others.

    Negative

    Personally i love this app but the screen share option takes more time which is very inconvenient and there are also some cons in security and privacy field.

    Read More...
  • Reviewer Name: Aaron R.
    Position: Realtor
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    HUGE Blessing in this business

    Date: Dec 07 2020
    Summary

    I first found Zoom from the free trial when COVID hit. I am so glad our company discovered Zoom. We use it daily and it is a great tool to connect with clients (and friends and family).

    Positive

    Super user-friendly! Our real estate business has really thrived with Zoom during COVID. We can meet with our buyer clients, seller clients, and team meetings.

    Negative

    There are occasional glitches where the video will cut out, but I think it is more internet issue related.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Media Analyst / Email Marketer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Perfect for internal and client communication!

    Date: Nov 12 2020
    Summary

    I use Zoom on a daily basis for internal and client use for several years. It has become a huge part of our company communication over the last few months. I have and will continue to recommend this platform to others.

    Positive

    - Easy to invite clients to meetings
    - Great screen share abilities
    - Connection has always been great
    - Easy to record meetings and share content later

    Negative

    I don't have any major cons. It would be nice if your voice/video selections were saved when entering new meetings.

    Read More...