Zoom Verified Customer Reviews (2026)

I have had to use this platform a lot with COVID. It’s super easy to use and has so many fun features.

Overall has lots of features and quite simple to use in the meeting process. Nice design as well with good visuals.

A little confusing on how to use sometimes. Better clarity wouldn’t be bad.

Overall, I'd definitely recommend this program to a friend. It's very convenient when you can't get together in person!

We use Zoom to schedule meetings at work. I love how easy it is to use, and it usually offers good picture quality.

Sometimes it's a bit slow, but that depends on the internet connection.

Overall, Zoom is a great video chatting platform. I use it for work, and my kids use it for school. We have never had a problem with hacking or difficulties using it.

Very easy to use, and love the cross-platform options. Even my 8 year old knows how to use it without much direction.

Sometimes the video is choppy, but that may be because of my wi-fi connection.

Zoom is really a necessity today. Where everything is done virtually you have to have an option for meetings and virtual events.

Zoom is fantastic. It's incredibly easy to set up meetings with multiple users . I think it's much easier to use then Skype.

No cons I can think of. Zoom's fantastic. Easy to use. A must in todays post Covid-19 world.

Overall, Zoom is a great application for video calls and video conferencing. Although, the app had some issues in the beginning but the customer support is tremendous.

Zoom is great for video calls. It is great for video calls on mobile devices. It gives great video and audio quality experience on mobile devices.

I had some audio issues while using Zoom when my device was connected with Bluetooth headset.

Zoom is THE go to platform for online meeting, better than Google Hangout or Cisco's WebEx, though their GUI is pretty nice too.

Love the ability to mute and block video recording from participants. Also the chat feature is nice. The thing I like most is the custom background. I don't have to worry about how the real background looks!

There was security issues several months ago, but they're probably fixed now.

Overall, Zoom has been a life-saver for various conferences, trainings, and group meetings, especially since COVID.

Zoom is easy to connect to, user friendly, and rarely has issues. Service is clean. Even my 85 year old mother-in-law uses it with ease for her book club!

Sometimes, depending on how the invitation is sent, it seems a bit more cumbersome to join a Zoom meeting, but that may be more on the organizer than the product.

ZOOM is a fantastic video conference application. I'm using this solution to get connected with my business team and friends. This build of this app is also super easy for new users.

- Got the fastest and smooth experience for joining and also while at the conference.
- Supreme video streaming, fantastic quality.
- Never had any server issues or downtime.
- Great Collaborative features to make meeting seamless and productive.

Zoom fulfills all of my needs. Didn't experienced any cons.

It is a multifunction tool to cater many of our daily communication needs with suitable features for every type of use.

Zoom is very well organized and multifunctional tool for online classes, business meetings, webinars, remote assistance and many more uses. It is also free to use and offers almost every feature in its free version.

Downtimes are faced at some times in Zoom application, which would be a bottleneck specially if it happens during any important meeting.

I would recommend Zoom for educational purposes, and personal times, during these holiday seasons. Highly recommend. If you are still using Skype or anything else, you are doing it all wrong.

I love the fact that no matter the age, the ease of use makes it accessible to anyone during this time of COVID. It can be used professionally or personally.

Nothing, they corrected the feature that allows people to randomly show up in your zoom calls by adding passwords.

Overall, as per my experience ZOOM is the best software for cloud meetings. It offers every meeting functionality we need for creating a resourceful cloud meeting.

Zoom is incredibly easy to use software. I love the fact that I can create video conference group and invite any person around the world.
I like its excellent meeting schedule and sharing to bring the whole team together.

There isn't anything I don't like about the Zoom meeting.

Overall, very happy with Zoom and I will continue to use it professionally and even personally to connect with family.

The quality is unrivaled. I'm on a gotomeeting call right now and the quality isn't the same as Zoom. It's really easy to use, easy to integrate, use for webinars is easy.

With the increasing use of software like this lately with COVID, they've had to pivot a lot with zoom bombing and activity like that, so I understand it, but they have changed the software and settings a lot which keeps me on my toes as someone leveraging the software for webinars.

Over all it is a good software for working from home and doing you job effortlessly and effectively. Perfect way to communicate among the employees and my colleagues. There are just a few limitations of this software but over all a very good software for me.

1. I am using this from 5-6 months. It gives the best experience.
2. While I work and I have any doubt, I can simply ask my senior on the Zoom meeting.
3. If there is something tricky then I can simply share my screen and ask for the solution from the concerned team or member.
4. Very easy to use.

1. Everything is good but I think sometimes due to lack of good connection, communication is effected and that effects the work as well.

I’ve used many conference call applications and so far Zoom is the best. We regularly have calls in our company and Zoom never fails us.

1. Very easy to use and easy to integrate into Google Calendar
2. The audio and video of the calls is the best in the market and second to none.
3. Even when a large number of people are in the call, zoom handles it effortlessly.

1. The only problem is with Zoom bombing. Sometimes malicious attendants share the meeting link with random people on the internet and this causes unnecessary interruptions in the middle of calls.

Overall, Zoom brings our team closer and collaborated while working remotely. It delivered a fantastic user experience to us and made our meetings unstoppable. I highly recommend this meeting software.

One of the most significant features that Zoom offers is its presentation and slide sharing. This feature fulfills every requirement for remote meetings. The ability to participate in the meeting from multi platform devices is great. The quality is also amazing.

No cons. We loved every aspect of the Zoom meeting.

Zoom meetings really helped accomplish several tasks that needed to be discussed in person even though our team couldn't meet in the same room it still felt like we were.

It is very easy to connect to calls and send invites to others. Communication was organized and simple.

Didn't have any problems with getting people on the calls.

During the covid19 shutdown, we could use this tool to host trainings and even have internal meetings. With google meet not having record options and limit with people, Zoom really really helped us a lot during these trying times.

1) Easy to use user interface compared to other softwares.
2) Dual screen recordings are a breeze where only the screen where the shared content gets recorded. Option to record both screen available too.
3) Setting up the meeting/webinar is very easy.
4) Does not appear to pull much bandwidth.

1) The option of not letting people with gmail or personal email register to meetings or webinars should be present. As of now, we have to manually look at email addresses and approve/deny them.
2) There also should be an option for the host to send a message in chat individually. The only options available are everyone or specific person.

With the ongoing situations and the colleges providing online classes through Zoom, Zoom has not only helped me stay up to date when it comes to my studies, but also helps me stay in touch with my family and friends who I miss meeting up with in real life. So much fun with changing the background too works absolutely amazing on my phone and laptop. A must have application.

Small in size so it doesn’t eats up your memory.
User friendly user interface consIdering my mom can easily use it to get in touch with her sister.
Also amazing backgrounds totally fooled my aunt with a space background hahaha.

Sometimes bugs out due to inconvenient network but thats okay since it works most of the time.

It is very good app but little bit of modification is required for making it more convenient.
* it makes work from home very flexible and online classes too in this time of pandemic.
* it can be used by desktop users and mobile users in a single meeting.

I am using this software from 2 years and it is quite awesome for crystal clear video calls. i can easily join meeting and very easy to enter, and it is quite simple and awesome as compared to other video calling apps. i can easily join conference meeting easily.
I love the screen share feature of this app that makes easy to explain projects and personal chat feature is very good as we can send text to a person without disturbing others.

Personally i love this app but the screen share option takes more time which is very inconvenient and there are also some cons in security and privacy field.

I first found Zoom from the free trial when COVID hit. I am so glad our company discovered Zoom. We use it daily and it is a great tool to connect with clients (and friends and family).

Super user-friendly! Our real estate business has really thrived with Zoom during COVID. We can meet with our buyer clients, seller clients, and team meetings.

There are occasional glitches where the video will cut out, but I think it is more internet issue related.