Leader badge

What is Zoom?

Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.

Pricing

Price Starts At:
$14.99 per user per month
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, Zoom provides an API

Screenshots and Video

Company Facts

Company Name:
Zoom Communications
Date Founded:
2011
Company Location:
United States
Company Website:
zoom.us
Edit This Page

Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Vietnamese

Zoom Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Meeting Software

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Live Streaming Software

Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

Internal Communications Software

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

More Zoom Categories

  • Reviewer Name: Vinod S.
    Position: Proprietor
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom

    Date: Sep 17 2020
    Summary

    I use Zoom regularly now and have never experienced issues with it, the audio and video clarity is excellent.

    Positive

    Zoom is excellent for having online meetings whether they are via audio or face to face.
    There are a number of functions such as chat, screen share which are extremely helpful when having group meetings.

    Negative

    There is nothing negative about Zoom at all, very good system.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Gamer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good meeting app.

    Date: Apr 11 2020
    Summary

    Good service but it can be better. I use it daily to chat with my pals I'm a gamer myself and I use it with my friends to chat online.

    Positive

    Easy to use, wide range of features, great platform, good video conferencing, audio configuration up to mark.

    Negative

    Host can make any changes unanimously, network issues.

    Read More...
  • Reviewer Name: Bob B.
    Position: CEO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Love Meetings With Zoom

    Date: Oct 26 2020
    Summary

    For business meetings, nothing beats Zoom. I would highly recommend any business to use this with their employees!

    Positive

    My business is way more productive from the power Zoom offers. It has a robust set of features and great UI.

    Negative

    The only con is the potential to bring this software to ordinary people instead of just business use.

    Read More...
  • Reviewer Name: Anish K.
    Position: Intern
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great for meetings

    Updated: Nov 15 2020
    Summary

    It is great.
    It has a professional feel to it more than its alternatives.
    Having the ability to use it without downloading an app would be a great addition but apart from this there's nothing needed.

    Positive

    Large meeting sizes available.
    The pricing is fair enough in all categories.
    The free tier meetings have 40 minutes.

    Negative

    Needs an app to be installed and doesn't run directly on web like Google Meet.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Master developer
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Perfect both for parties and work meetings.

    Updated: Mar 28 2020
    Summary

    I experienced first time the Zoom, but I'm convinced with its "humanity".

    Positive

    Very "live". Who momentarily speaks, will appear in the main screen. It's like I had turned to the speaker. :)
    It handles even 35 participants smoothly.
    Screen sharing, scalable privacy, easy to invite and connect, smooth start from Chrome extension.

    Negative

    The 40 minutes time limit. :(

    But only a few seconds to reconnect all participants again. :)

    Read More...
  • Reviewer Name: Alexander W.
    Position: Data Analyst
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simple, and intuitive to use

    Date: Nov 06 2020
    Summary

    I like how easy it is especially when it comes to sharing files through the chat box with the other participants.
    Also it is pocket friendly compared from other softwares.

    Positive

    Zoom is great and easy to use especially for video conferencing.
    It saves time and effort since you can do meetings online without having any difficulties.

    Negative

    It is the best. I haven't experienced any problem while using it.

    Read More...
  • Reviewer Name: Naresh B.
    Position: Student
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best application for online studies.

    Updated: Nov 25 2020
    Summary

    Overall I am satisfied with this application, I am using this application for my online studies which is helping me during this pandemic without interacting.
    Through this application i can communicate with other for any information and without personally meeting with them.

    Positive

    This is a very good application for online studies and Business Meetings.
    Clean interface and very easy to use which helps the understanding and use of the application easy.
    Video quality is very good compare to other applications.

    Negative

    I am concerned about the personal data and chats we do on this application thus, should focus on the security and privacy more.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: IT & Research Specialist
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Enjoying its Cloud Meeting Service

    Date: Aug 26 2020
    Summary

    We are very happy with the Zoom platform and its services. We use Zoom to solve our limitations that occur during the Cloud meeting. Zoom gives us the flexibility and power to host our board meeting on the cloud platform.

    Positive

    You can easily join the meeting no matter where you are. It makes it effortless to host meetings and webinars from its intuitive zoom platform. It's a better and best alternative to Skype.

    Negative

    It's a perfect meeting tool. Not a single con to share.

    Read More...
  • Reviewer Name: Himanshu S.
    Position: Student
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best video confrencing app

    Date: Nov 26 2020
    Summary

    Overall it's a great app for meetings and very easy for inviting others and it makes working from home very easy. The best part of this app is screen share that makes it more helpful than other apps.

    Positive

    It has clear video calling feature with impressive features and huge meeting capacities.
    * Share multifunctional screens.
    * Various tools like pen is available for better understanding of projects.
    * Low latency in video calls.
    * Easy to use.

    Negative

    * Chatting could be little more advanced.
    * Customer service can be more fast.
    * Sometimes the voice lags.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Customer relations and Marketing Specialist
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    An outstanding and essential tool

    Updated: Nov 06 2020
    Summary

    Most of our meetings are now attended on the Zoom platform. It's a reliable and great functional tool. Go for this platform if you need a reliable video meeting tool. Outstanding and essential tool.

    Positive

    Zoom now becoming an essential tool for every business to attend its meetings. The same happens with us, we are mostly hosting our meetings on the Zoom platform. It's easy to use, delivers superior video quality, outstanding features of calendar integration, and useful screen share.

    Negative

    Had a license check error on my mobile app. But got fixed after communicating with customer service.

    Read More...
  • Reviewer Name: Neet K.
    Position: Business
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom.

    Date: Apr 10 2020
    Summary

    Very good. It helps a lot to do meetings especially now in when there is a coronavirus outbreak.

    Positive

    Its design and very easy to learn how to use it and good customer support with affordable price.

    Negative

    Can't take screenshot, a bit of problem in recording and a few issues with entering the meeting.

    Read More...
  • Reviewer Name: Vandana C.
    Position: Developer @ DigitalWellness.Directory
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Nothing new, whats the hype

    Date: Jul 27 2020
    Summary

    Zoom is just okay. It seems over-priced and could be more generous with its offerings. The sound quality needs work, the filters sound very annoying,

    Positive

    It works just as any decent conference software could since the last 10 years. Easy to use, loads fast.

    Negative

    No new innovation, very bad sound processing. The plans seem expensive.

    Read More...
  • Reviewer Name: LaShawn W.
    Position: IT Support Desk Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Virtual Meeting App Created!

    Date: Dec 29 2020
    Summary

    Overall, I've had good experiences with Zoom. My first experience was for one of my college courses. We had technical difficulties in the beginning, but we taught ourselves how to work Zoom and since then we have been full sailing. I now have a job in the IT field, and Zoom has become one of the top 3 applications we use on a daily since we all work remotely. It has allowed me and my team to stay connected, all the while enjoying one another's company and staying safe.

    Positive

    I love how you can add as many people to a Zoom call.
    I also love the different backgrounds you can use and how you can create your own background!

    Negative

    I really dislike how a "free" zoom account only allows you to meet virtually for 40 minutes. I believe it should be at least 60 minutes or 90 minutes.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Accountant
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great tool for making business meetings

    Date: May 24 2020
    Summary

    All in all I really like Zoom for meetings and business calls it's been a great tool to use in order to communicate with others. I would highly recommend it to anyone looking for a software that allows you to video chat and host meeting through video calls.

    Positive

    What I love the most about this software is that it's really convenient and easy to use as well as the fact that enables me to share my screen with the people that i have a call with with no buffering or lagging. Add to that the possibility of recording my calls easily. It also have many feature that help organize and manage a meeting such as the raise your hand feature which I find really handy.

    Negative

    What I like the least about this software is the fact that the non-paid version only allow a limited number of persons in one session.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Teacher
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A better alternative to what we have for meetings

    Updated: Oct 28 2020
    Summary

    It's surely a better app than Google Meet, or Skype, and with everyone using it, it definitely reduces the hassles of installing other apps. Could be better though,

    Positive

    1. It's definitely easier to use
    2. Table type view is creative and presenting PPTs and ability to control how the presentations goes (muting, chatting individually)
    3. Everyone uses it, so it's no hassle to install 5 software for 5 different meetings

    Negative

    Rumors about this product, sending snippets of chats, vc to China. Maybe stop doing that which I think that they have, after all it's an American company.
    I wish that they add tags and comments on files in coming updates.

    Read More...
  • Reviewer Name: Emaan B.
    Position: Student
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom review

    Date: Jun 09 2020
    Summary

    I like Zoom. I used it for school initially but have even used it for lots of family meetings etc. Very popular app for a reason!

    Positive

    Doesn’t lag. Meetings can hold A LOT of participants. Had about 500 people at once. Easy to use. Can use on lots of different types of devices. Good privacy due to passwords. Breakout rooms is a nice idea.

    Negative

    When you use the pen tool on your screen, it goes on everyone’s screen as well... learnt that the hard way. It would be better if only you could see it.

    Read More...
  • Reviewer Name: Caitlin C.
    Position: Director of Education & Donor Systems
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Quality Calls, Easy to Use

    Date: May 27 2020
    Summary

    We love Zoom. It is easier to use than other similar video conferencing platforms. The pricing is good for the product you get!

    Positive

    Zoom is very reliable and easy to use, even for people who are new to video conferencing. Their interface is user-friendly and very simple. Their pricing is upfront and honest. Our organization is very happy with Zoom.

    Negative

    It has been mentioned in the news that their security features may have been lacking, but we have never encountered an issue. We always require a password for meetings and it is not difficult to send out meeting requests with that information included.

    Read More...
  • Reviewer Name: Ruben M.
    Position: Graphic designer
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom review

    Date: Sep 16 2020
    Summary

    I’d say it’s the top video call that I use. Everything else has a learning curve that someone has to learn.

    Positive

    Love that there is a way to get us all together! Sucks when others have devices that don’t connect.

    Negative

    I don’t think there is much. The biggest problem is my own internet.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Director of Sales
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom: Backbone of web conferencing at BSWANKY

    Date: Nov 06 2020
    Summary

    My overall experience is great since I am able to save time while communicating and sharing files as i do it via this tool.

    Positive

    I rely on Zoom on a daily basis to call colleagues, friends and relatives via audio and video calls.
    The mobile app allows me to get instant notifications.

    Negative

    Ever since I implemented Zoom, I have never encountered any challenge.

    Read More...
  • Reviewer Name: Carrie S.
    Position: Administrator/Teacher
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Solution for learning in a pandemic!

    Date: Nov 25 2020
    Summary

    We have a variety of ages on our teaching staff. Everyone, including teachers in their mid-60's, were able to navigate Zoom easily!

    Positive

    - Very intuitive
    - Easy for all ages of teachers to learn
    - Simple for parents to use with their students at home

    Negative

    - The recording aspect on Zoom isn't very quick on some devices.

    Read More...