Leader badge

What is Zoom?

Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.

Pricing

Price Starts At:
$14.99 per user per month
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, Zoom provides an API

Screenshots and Video

Company Facts

Company Name:
Zoom Communications
Date Founded:
2011
Company Location:
United States
Company Website:
zoom.us
Edit This Page

Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Vietnamese

Zoom Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Meeting Software

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Live Streaming Software

Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

Internal Communications Software

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

More Zoom Categories

  • Reviewer Name: Michael S.
    Position: Digital Marketer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I couldn’t work without it

    Date: Oct 23 2020
    Summary

    Overall, I use Zoom everyday and it’s excellent. It is an essential part of my day to day technology stack.

    Positive

    Zoom has thought of everything you need for remote working. Reliable video conferencing, cloud & local recordings, breakout rooms, webinar functionality, passwords & waiting rooms for security, and much more. I couldn’t do my work as a digital marketer without it.

    Negative

    I wish I could convert or upload my local recordings to the cloud so that I can generate a link for people to watch the recordings when I accidentally record on a local device.

    Read More...
  • Reviewer Name: Jorge V.
    Position: System Admin
    Has used product for: Free Trial
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Catch Up With Friends

    Date: Oct 16 2020
    Summary

    I decided to try Zoom to have a meeting with my friends that are all over the Country that I could not visit during Covid and it was so great, it really felt like we were all in the same room. It really couldn't have been any easier!

    Positive

    It was easy to sign up initially and so easy to use. Scheduling a meeting took no time at all and sending the link to my friends worked seamlessly.

    Negative

    The free trial only allows for 40 minute meetings, though it did allow my meeting to go over the first time I used it.

    Read More...
  • Reviewer Name: Myles W.
    Position: Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great for use for podcast interviews

    Date: Sep 05 2020
    Summary

    We needed a solution that would make it easy to do video interviews for our podcast, and most importantly store the video/audio for the interview for re-broadcasting. This was a way better solution than Skype.

    Positive

    The saving of the video interview allows splitting of the audio as a separate file, so that using it in an audio only podcast is great. The quality is very good - I've done interviews with people from the USA who were in Malaysia and it was as if they were in the same room.

    Negative

    Nothing really. Having to pay for it sucks, but that's life right? :)

    Read More...
  • Reviewer Name: Imdadul H.
    Position: Student
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best software for live video coverage

    Date: Nov 25 2020
    Summary

    I loved this app or application. They have lot of features like video conferencing, meetings, screen share option etc.

    Positive

    I like these things the most as I am using this app for the last 1 year-
    - Great features
    - Freely available and easily accessible in the software
    - The interface is damn awesome

    Negative

    My major concern is that sometimes My personal data does not store properly.
    - They have lot of privacy and security issues.
    - Sometimes the Id and password of Zoom software takes too much time to log in.

    Read More...
  • Reviewer Name: Aman S.
    Position: Chartered Accountant
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    High quality video conferencing

    Date: May 24 2020
    Summary

    Zoom gives you very high audio and video quality. It supports almost every operating system so no need to worry about compatibility. The user interface is very user friendly and I had no issue to figure out how to join or host. I loved the recording and screen sharing feature it's very practical and helpful. This app now become part of daily life. My recommendation you must try this app if you haven't it's great to use and feature packed platform.

    Positive

    Zoom conference video calls are very high definition. It supports almost every operating system. This software is very convenient and very easy to use. You don't need to login if you want to join meeting so no need to worry about your personal details. It's free to use but for limited session. There is also record conference option you can easily record and watch later on. The user interface is great and easy to use.

    Negative

    Free version should have more session time. Chatbox is little buggy it freezes sometimes. You need good internet speed for best experience

    Read More...
  • Reviewer Name: Hitesh S.
    Position: Student
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best for interaction with others in virtual mode.

    Date: Nov 25 2020
    Summary

    As my experience i love this software/application, I daily use this software/application to attend my online classes and it helps me to interact with my relatives and friends. Personally I suggest you to try this application at least once for video conferencing and you will also love this application.

    Positive

    I am using this application for last 1.5 years.
    It's an amazing app which help me for my studies during Covid.
    It's easy to access. and the best advantage is they don't charge anything (free of cost).
    The layout of the software is quite good from other software.

    Negative

    It has some cons as follows:
    It takes time to login.
    For securities reasons it's not good.
    There are some bugs.

    Read More...
  • Reviewer Name: Anirudh S.
    Position: Operations
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The only vc software with all features.

    Date: Aug 22 2020
    Summary

    Overall for coordinating with multiple clients and staff members at a place, Zoom is best. Its file sharing option helps in maintaining records, minutes of meeting, multiple user selection, group chat is some of the basic features which helps in business operations smoothly.

    Positive

    In current situation, Zoom helps in connecting with all the clients and customers without physical meeting. We can easily share the audio, video and even the files. It also helps in screen sharing which helps in technical solution if faced by customer.

    Negative

    Video will be blurred with network strength. Audio works fine. Remote user id saved and can be used later if not confirmed. Privacy issue may arise.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Comms Manager
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom is King of Conferencing Apps

    Date: Aug 12 2020
    Summary

    Zoom is a great asset in business, not only due to its flexible and convenient mobile and desktop apps, but because of its many integrations (Slack, etc.) and reliability.

    Positive

    Zoom has the most user-friendly interface and is the most reliable video / conferencing application I've used across their mobile and desktop apps.

    Negative

    No actual cons, but the service can be spotty sometimes. This is expected with any conferencing tool.

    Read More...
  • Reviewer Name: Robert G.
    Position: Technology Administrator
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best conference tool for your business

    Date: May 24 2020
    Summary

    Zoom has been a tool our business has been waiting for quite a while. Powerful functions to manage your conferences and everyone loves how simplified it is. During this time of working remotely this is one tool every business needs to have today.

    Positive

    I really loved when I started using Zoom in our business on how easy and intuitive the entire interface is. Any beginner who never used this software can be up and running in just a few minutes. So far in our business it has been great. When a meeting room is created you are able to interact with each other and even chat. Meetings can be recorded and saved for a later time for review.

    Negative

    There are a few very advanced settings that can be more simplified and more understandable so it can take a while to learn these, but overall once you get the hang of it everything works out very well.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Veteran Peer support
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zoom Review

    Date: Aug 21 2020
    Summary

    Overall I have gotten the hang of using Zoom. I like that I am able to use the browser feature to get in a Zoom meeting.

    Positive

    I like Zoom because it's a great way to stay connected and be anywhere. I also enjoy the feature that it can easily be used for business or to connect with friends.

    Negative

    What I didn't like is that at first it wasn't very user friendly. A friend was able to guide me through the process.

    Read More...
  • Reviewer Name: Valerie C.
    Position: Gallery Manager
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very Useful and Easy to Navigate

    Date: May 22 2020
    Summary

    Zoom has made it possible to conduct meetings in an efficient and clear setting, without any type of technical interruption. It allows me to keep in touch at all times with co-workers, family and friends. It has been a lifesaver for large group meetings. Its various small yet useful features make it superior to other video conferencing softwares.

    Positive

    Zoom's interface is very intuitive and easy to use. The platform interface is very straight forward, and it is fairly easy to see who is talking at any given point. Zoom generates a very easy to share link to join the video conference and I'm consistently impressed with the video quality.

    Negative

    The way that video calls are displayed in large meetings can be a disorganized and awkward. At first it was a little confusing how to make the sound work when you're on a video call, there are several different options, and sometimes it can lag when entering a very large meeting.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Senior Consultant
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Ultimately, the best cloud video conference available

    Updated: Nov 04 2020
    Summary

    My overall experience has sometimes negative some time on the positive side but at the end of the day, I'm happy with this cloud video conference solution.

    Positive

    For today's online business meeting culture, Zoom is ultimately the best cloud meeting tool available in the market. The software's UI is basic and very simple, new users can start using this solution in a very short time. The cloud phone call, messaging and video conference work as expected.

    Negative

    In my experience, I faced mic sound issue, can't able to join the room and video freeze issue. But every time I restart the software these problems disappear.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Data Analyst
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Reliable with video conferencing and chats

    Date: Jul 06 2020
    Summary

    Its budget friendly software to use.
    Reliable with video conferencing which makes online meeting successful.
    Screen sharing makes presentations easy with users at different locations.

    Positive

    The chats are incredible with files sharing and messaging.
    Video conferencing makes online meeting successful.
    It's cost effective.

    Negative

    Reliable with video conferencing with clients from anywhere anytime.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Sr. QA
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Software

    Date: Apr 10 2020
    Summary

    Best App till now. As it works on Laptops and mobiles, I was able to share my screen with a friend and he helped me to resolve my issue with ease.

    Positive

    Screen sharing is quite easy and joining/creating meetings is also simple. It can be installed on mobile and Laptop it helps to share details asap without any extra settings.

    Negative

    As of now, nothing. During a video call, if all members or top 5 members screen/face should be displayed

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Attorney
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Lifesaver during Pandemic- Part of my Daily Business Moving Forward

    Date: Jun 17 2020
    Summary

    Wonderful and user friendly platform that should be utilized by everyone in their business to move things forward. Telehealth is a great example of how platforms like Zoom will be an everyday necessity in the future. I will be continuing to use Zoom in my daily business.

    Positive

    Zoom is incredibly easy to use and understand, the options available for sharing a screen, commenting, viewing, etc. are extremely useful and easy to understand. As a professional, it has allowed me to stay connected to my co-workers and to review documents with them. It has also allowed me to continue networking and building professional relationships.

    Negative

    To clearly hear what others on the Zoom call are saying, it is better to have them both appear visually and then separately call in. This is at time confusing and participants of a call do not understand why they are asked to do so.

    Read More...
  • Reviewer Name: Jenny P.
    Position: Teacher
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good for video communication

    Date: Nov 06 2020
    Summary

    Zoom is good for multi users video communication and team conference calls and I highly recommend it to people.

    Positive

    Zoom provides very impressive solution for video communication and has many extra additional features in support for conducting online classes.

    Negative

    Session time for one meeting ID is time bound and disconnects after specific time, although it also allows users to join the same meeting again.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Associate
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The only video conferencing app you need

    Updated: May 26 2020
    Summary

    I definitely recommend this app. There is no other app right now that gives the level of ease that zoom gives. It had its fair share of problems but it has been fixed and the free version is a boon to small industries that cannot bear the cost of those bulky/expensive video sharing apps

    Positive

    Ease of joining meetings: You can join a meeting within seconds. Just click on the invite link and you are in. No need to remember another account.

    Breakout rooms: This app lets the moderator to divide the participants into breakout rooms for discussion among a smaller set. This can be handled automatically by zoom too.

    Hand Raising feature: A nifty feature that lets the mod see who is willing to speak.

    Attend meetings via calls: Don't have an app? No worries. Call one of their international dial-in numbers to attend meetings

    Negative

    Security Issues: A lot of users have faced Zoom bombing where unwanted participants join the meeting. This happened due to integration with Giphy and has been fixed.

    Whiteboard: A whiteboard to throw some ideas on would be a nice feature.

    Read More...
  • Reviewer Name: Rabail J.
    Position: Teaching Assistant
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Works well for online classes

    Date: Oct 03 2020
    Summary

    Overall Zoom provides us well managed and secured platform to take virtual courses and classes with very good and innovative functions.

    Positive

    Zoom works well to take online classes and courses as it provides many functionalities which are very helpful to conduct and control a virtual classes. Zoom also provides a good solution for the routine business meetings with its video and audio functions.

    Negative

    Zoom gives limited time period for a single meeting code and disconnects after forty minutes, but we can reconnect with the same generated codes for the continuity of the meeting.

    Read More...
  • Reviewer Name: Deepika S.
    Position: Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The perfect Video Conference application

    Date: Apr 29 2020
    Summary

    Overall for connecting with multiple person at a time, Zoom application is good. Multiple Chat helps and sharing of files are also good service. user has to just download and start using. It's working from anywhere in world.

    Positive

    During current situation, to contact with my students, vendors etc, zoom meeting helping a lot. Its simple interface helps in connecting Video chat and message services. The video quality is good. Multiple person can connect at a time. Chat service, mute and other related service helps in good conference and meeting.

    Negative

    Server is outside region and data theft chances can be there. Video quality sometime blurred due to low network.

    Read More...
  • Reviewer Name: Abhishek K.
    Position: Logistics Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very Good Video Conferencing Application

    Date: Dec 23 2020
    Summary

    Overall for connecting with the system and people, zoom can create meeting ID which is integrated with MS outlook and other calendar system for notifications. It also used for sharing of files, folders and even control the PC by share screen feature. Full version helps in many users to connect at same time.

    Positive

    During the current period, Zoom evolves as a life saving software in the market and very helpful in connecting people virtually. Its simple meeting id request and interface helps the new user also to use the application with ease. It works with low internet strength. Nice collaboration feature and appointment id generation.

    Negative

    It data safety is dilemma as per the market reviews, but it is completely safe and ready to use. No problem at all.

    Read More...