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What is Chakra Chat?
Chakra Chat is an official platform for WhatsApp Business API, specifically designed for sales, customer support, and marketing teams.
This platform streamlines communication by utilizing a Shared Chat Inbox for managing all interactions, enabling Template Broadcast Campaigns to reach targeted audiences, and ensuring constant customer engagement through the use of Chatbots and AI Agents.
Focusing on the eCommerce industry, it allows for easy integration with popular platforms such as Shopify, WooCommerce, or Wix, which helps businesses align their product catalogs and transform WhatsApp conversations into sales prospects.
Key features include an automated chat assignment system within the Shared Chat Inbox, the ability to conduct large-scale segmented messaging through Template Broadcast Campaigns, and the implementation of Chatbots and AI Agents for enhanced conversation flow and support.
It also includes eCommerce and Catalog Integration, Lead Management, a Website Chat Widget, and in-depth Reporting & Insights to track delivery rates, read rates, and various chat metrics, along with a Management API for seamless integration with current technology infrastructures.
Moreover, the platform provides API Integration Partner and Agency Partner programs to further improve usability for its users.
Significantly, Chakra Chat maintains no markup on Meta's standard template message fees and accommodates multiple WhatsApp numbers through a coexistence setup, while also offering comprehensive onboarding assistance to ensure a hassle-free implementation process.
This makes it an invaluable tool for businesses looking to enhance their communication strategies and boost sales through effective engagement.
What is Botbiz?
Enhance your marketing strategies and connect with customers via WhatsApp to elevate your growth initiatives. Leverage insightful data that can drive your business forward and support effective scaling. With Botbiz's user-friendly drag-and-drop flow builder, you can create a visually appealing bot, offering a clear overview that aids in crafting an engaging user experience. Boost your business achievements with Botbiz’s broadcasting tool, allowing you to send targeted messages, timely reminders, and follow-ups, which helps maintain high engagement levels and reactivates customer interest. Furthermore, Botbiz provides centralized live chat capabilities for both Telegram and WhatsApp, simplifying management while ensuring top-notch customer service. Design professional and compelling template messages with customizable buttons and calls to action for your WhatsApp chatbot, optimizing communication and driving conversions. You have the flexibility to ask one question or multiple queries, with answers stored as variables in custom fields to enhance subscriber segmentation. This method not only simplifies user engagement but also strengthens the bonds with your audience, ultimately leading to a more personalized and effective marketing approach. By embracing these innovative tools, your business can navigate the competitive landscape more effectively, ensuring sustained growth and customer loyalty.
Media
No images available
Integrations Supported
WhatsApp
Acquia Campaign Studio
ActiveCampaign
Amazon SES
Asana
Gmail
Google Calendar
Google Forms
HubSpot Customer Platform
LiveChat
Integrations Supported
WhatsApp
Acquia Campaign Studio
ActiveCampaign
Amazon SES
Asana
Gmail
Google Calendar
Google Forms
HubSpot Customer Platform
LiveChat
API Availability
Has API
API Availability
Has API
Pricing Information
$12.49/month
Free Trial Offered?
Free Version
Pricing Information
$5 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ChakraHQ
Date Founded
2019
Company Location
India
Company Website
chakrahq.com
Company Facts
Organization Name
Botbiz
Company Location
United States
Company Website
botbiz.app/
Categories and Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Categories and Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics