Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ActiveCampaign Reviews & Ratings
    17,400 Ratings
    Company Website
  • Aircall Reviews & Ratings
    1,838 Ratings
    Company Website
  • 11x Reviews & Ratings
    70 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    314 Ratings
    Company Website
  • Fathom Reviews & Ratings
    7,880 Ratings
    Company Website
  • CrankWheel Reviews & Ratings
    240 Ratings
    Company Website
  • net2phone Reviews & Ratings
    197 Ratings
    Company Website
  • Yeastar P-Series PBX System Reviews & Ratings
    116 Ratings
    Company Website
  • UptimeRobot Reviews & Ratings
    880 Ratings
    Company Website
  • CTM Reviews & Ratings
    939 Ratings
    Company Website

What is ChatDesq?

ChatDesq is a specialized messaging solution for businesses that leverages WhatsApp to improve customer engagement in areas such as support, marketing, and sales. By integrating WhatsApp, Instagram, and Facebook Messenger into a single inbox, it streamlines chat assignment, routing, and collaboration through features like role assignment, private notes, mentions, and pre-written replies, while also providing tracking for message delivery and read receipts. The platform empowers teams to run targeted campaigns using approved WhatsApp templates for various customer segments, develop no-code chatbot workflows with automated follow-ups, and employ an AI agent that can answer queries based on a knowledge base, transitioning to human representatives when needed. Furthermore, it offers commerce functionalities, including product catalogs, order collection, and payment links that can be utilized directly in chat conversations. ChatDesq also makes the onboarding process for the WhatsApp Cloud API straightforward by offering a REST API, webhooks, and integration options via Zapier. Additionally, its intuitive browser interface is complemented by dedicated mobile applications for iOS and Android, enabling team members to participate in discussions from any location, ensuring that every message is addressed promptly. This extensive array of features positions ChatDesq as an essential tool for businesses aiming to refine their communication tactics across diverse channels, ultimately leading to improved customer satisfaction and loyalty.

What is Agniix?

Agniix is a web-based platform tailored for WhatsApp sales and follow-ups, specifically aimed at independent agents, distributors, field sales teams, and small businesses in India within sectors like loans, insurance, and real estate. By connecting a business number to WhatsApp's official Business API, Agniix enables users to import contacts who have opted in via CSV or Excel files, and to create message templates in Hindi or English, which require approval prior to launching targeted campaigns. The system offers valuable insights into message delivery and read status, allowing for the prioritization of leads who respond, thus placing them at the top of a daily follow-up list. Furthermore, users have the capability to record the results of their interactions, set reminders for future engagements, and utilize the WhatsApp chat feature to send replies, images, or PDF rate cards directly to leads. When a contact replies with "STOP," they are promptly removed from any future promotional communications. The entire service is conveniently accessible through a web browser on both mobile devices and computers, negating the need for app installations. While the monthly subscription fee is separate from Meta's messaging charges for WhatsApp, billing is handled directly through the customer’s account. This efficient approach not only improves communication but also empowers small businesses to effectively manage their sales strategies and interactions. Additionally, Agniix fosters a more organized workflow, enabling users to maintain better oversight of their customer engagements and follow-up processes.

Media

No images available

Media

Integrations Supported

WhatsApp
Facebook Messenger
Instagram

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Pricing Information

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version

Pricing Information

₹500/month
Agniix costs ₹500/month, with the first month free. There is no contract, and customers can stop at any time. Meta bills WhatsApp message charges directly to the customer's account at its rates, with no Agniix markup. Approximate rates are ₹1 per marketing message and ₹0.15 per utility message; Meta may change these rates. Agniix is not registered for GST, and prices are final.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Apporio Infolabs Pvt Ltd

Date Founded

2014

Company Location

India

Company Website

chatdesq.com

Company Facts

Organization Name

Agniix Labs

Date Founded

2026

Company Location

India

Company Website

agniixlabs.in/

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

Not specified

Popular Alternatives

Popular Alternatives

WAPGROWAI Reviews & Ratings

WAPGROWAI

DI Solutions
Chakra Chat Reviews & Ratings

Chakra Chat

ChakraHQ
Roklo Reviews & Ratings

Roklo

Roklo.ai