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What is ChatDesq?

ChatDesq is a specialized messaging solution for businesses that leverages WhatsApp to improve customer engagement in areas such as support, marketing, and sales. By integrating WhatsApp, Instagram, and Facebook Messenger into a single inbox, it streamlines chat assignment, routing, and collaboration through features like role assignment, private notes, mentions, and pre-written replies, while also providing tracking for message delivery and read receipts. The platform empowers teams to run targeted campaigns using approved WhatsApp templates for various customer segments, develop no-code chatbot workflows with automated follow-ups, and employ an AI agent that can answer queries based on a knowledge base, transitioning to human representatives when needed. Furthermore, it offers commerce functionalities, including product catalogs, order collection, and payment links that can be utilized directly in chat conversations. ChatDesq also makes the onboarding process for the WhatsApp Cloud API straightforward by offering a REST API, webhooks, and integration options via Zapier. Additionally, its intuitive browser interface is complemented by dedicated mobile applications for iOS and Android, enabling team members to participate in discussions from any location, ensuring that every message is addressed promptly. This extensive array of features positions ChatDesq as an essential tool for businesses aiming to refine their communication tactics across diverse channels, ultimately leading to improved customer satisfaction and loyalty.

What is ChatDaddy?

ChatDaddy enables businesses to improve operational efficiency and increase sales through the effective use of WhatsApp's features. Among ChatDaddy's main services are the WhatsApp Team Inbox, WhatsApp Automation, WhatsApp Marketing, WhatsApp Notifications, and WhatsApp Shop, all crafted to optimize communication and elevate customer engagement. With the integration of these solutions, companies can proficiently oversee customer interactions while simultaneously fostering revenue expansion. Additionally, by leveraging these innovative tools, businesses can adapt to the evolving demands of their clientele and enhance overall satisfaction.

Media

No images available

Media

No images available

Integrations Supported

WhatsApp
Facebook Messenger
Instagram

Integrations Supported

WhatsApp
Automate.io
Axis LMS
Boutir
Calendly
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Lazada
Make
Paperform
Pipedrive
SHOPLINE
Salesforce
Shopee
Shopify
Typeform
WooCommerce

API Availability

Has API

API Availability

Pricing Information

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version

Pricing Information

$19 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Apporio Infolabs Pvt Ltd

Date Founded

2014

Company Location

India

Company Website

chatdesq.com

Company Facts

Organization Name

ChatDaddy

Date Founded

2018

Company Location

Hong Kong

Company Website

www.chatdaddy.tech/

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

Chatbot

Not specified

eCommerce Tools

Not specified

WhatsApp Marketing

Not specified

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