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What is Freshcaller?

Freshcaller is a cost-effective cloud-based solution that enables businesses to establish connections with their clientele. With the capability to provide phone numbers in over 90 nations, Freshcaller allows users to effortlessly create a contact center in just a few straightforward steps. The software integrates smoothly with a variety of CRM and Helpdesk platforms, facilitating collaboration between sales and support teams. Administrators can access real-time insights regarding customer interactions and agent performance through robust reporting and analytics features. Agents have the flexibility to take calls on their desktops or laptops, whether they are using Android or iOS devices, thereby fostering a completely connected yet remote contact center environment. Additionally, administrators can easily add agent licenses, purchase extra numbers, top up call credits, and enhance their pricing plan as needed. Renowned for its modern and dependable service, Freshcaller is trusted by over 7,000 clients around the globe, making it a popular choice for businesses seeking efficient communication solutions.

What is CheckMyNumber?

CheckMyNumber provides assistance by: - Enabling the parsing, formatting, and validation of phone numbers from every country and region globally within Salesforce. - Identifying the category of a phone number based on its characteristics, with the capability to differentiate between Fixed-line, Mobile, Toll-free, Premium Rate, Shared Cost, VoIP, Personal Numbers, UAN, Pager, and Voicemail when possible. - Assessing the likelihood that two different numbers may actually refer to the same entity. - This tool streamlines communication processes by ensuring accurate phone number management across various platforms.

Media

Media

Integrations Supported

Salesforce
BI Book
Fireflies.ai
Freshdesk
Freshsales
Freshservice
Gradient Labs
HubSpot CRM
HubSpot Customer Platform
Kasisto KAI
Paligo
Parloa
Quaeris
QuickBooks Online
Shopify
SyncApps
Zenduty

Integrations Supported

Salesforce

API Availability

Has API

API Availability

Pricing Information

$15.00/month
Freshcaller offers five pricing plans that are tailored to meet different calling needs.
Free Version

Pricing Information

$1,499 company/year
- Parsing phone numbers
- Full validation of phone numbers
- Phone numbers formatting
- Valid examples for all regions
- Numbers comparison
- Declarative for admins
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Freshworks

Date Founded

2011

Company Location

India

Company Website

www.freshworks.com/freshcaller-cloud-pbx/

Company Facts

Organization Name

Noltic

Date Founded

2017

Company Location

Ukraine

Company Website

noltic.com/checkmynumber

Categories and Features

Business VoIP

Call Recording
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Real-time Chat
Reporting/Analytics

Call Monitoring

Not specified

Call Recording

Archiving
Call Sharing
Event Triggered Recording
File Transfer
On-Demand Recording
Scheduled Recording

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
IVR / Voice Recognition

Communications

Not specified

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
VoIP

Virtual Phone Number

Not specified

Categories and Features

Telephony

Not specified

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