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What is Microtalk?

Microtalk delivers a comprehensive suite of cloud-based telecommunication services, designed to empower businesses with flexible, secure, and cost-effective connectivity. Its flagship Cloud Phone System is simple to deploy and packed with features, including IVR digital receptionists, secure call recording, music on hold, skills-based call routing, and HD-quality voice. The system is equally suited for small businesses, remote teams, and enterprise-level contact centers, making it a versatile option for diverse communication needs. Contact Centre solutions include high-capacity VoIP trunks, optimized media routing, toll-free and DID numbers, and a predictive dialer hosted in the cloud to streamline outbound campaigns. Microtalk also provides enterprise-grade fibre internet with speeds up to 10Gb, combined with SD-WAN and MPLS for reliable, high-performance networking. For customer engagement, its SMS platform allows businesses to launch and track mass campaigns, schedule recurring messages, and ensure compliance with carrier regulations. Since 2008, Microtalk has served more than 10,000 customers across 15 countries, ranging from retail and construction to finance and call centers. Its business model eliminates CAPEX by offering low per-user costs, making advanced cloud telephony accessible and scalable for organizations of any size. Clients benefit from seamless setup in under five minutes, easy integration, and round-the-clock technical support. By combining innovation, reliability, and customer-first solutions, Microtalk continues to be a trusted partner in modern business communications.

What is 2600Hz?

Introducing an unparalleled UCaaS solution designed to drive the success of Service Providers. This white-label platform is fully customizable, enabling you to set your brand apart and stand out in a competitive marketplace. KAZOO, the comprehensive UC platform by 2600Hz, provides the flexibility required to ensure an exceptional communication experience for your users. Your clients will benefit from seamless and efficient communication with you. With access to over 300 APIs, you can tailor solutions specifically for your clients, enhancing their operational efficiency. Establishing and sustaining brand recognition in the industry is simplified with the ability to white label your offerings. Starting your journey is quicker and more affordable with minimal upfront investments. Your clients will enjoy constant connectivity, backed by reliability and geo-redundancy, allowing them to access their business from anywhere, at any time, through mobile devices. KAZOO's multi-tenant architecture opens up various sales channels, enabling you to choose between engaging resellers, adopting a direct approach, or implementing an agent-based model. This flexibility not only enhances your business potential but also positions you strategically in the evolving communication landscape.

Media

No images available

Media

Integrations Supported

Bigin by Zoho CRM
HubSpot CRM
Salesforce

Integrations Supported

OneBill

API Availability

Has API

API Availability

Pricing Information

$20/month

Pricing Information

$3.50/month
Pricing can range depending on the platform or functionality you choose to deploy. For more details: Sales@2600hz can offer the full scope for pricing.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
Windows
Mac
Linux

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Microtalk Europe Limited

Date Founded

2008

Company Location

United Kingdom

Company Website

microtalk.co.uk

Company Facts

Organization Name

2600Hz

Date Founded

2011

Company Location

United States

Company Website

www.2600hz.com

Categories and Features

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications

Call Center

Call Logging
Call Recording
Call Scripting
Database
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
File Sharing
Mobile Access
Multi-User Collaboration

Categories and Features

Business Phone Systems

Call Recording
Call Routing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Call Logging
Call Recording
Manual Dialer
Predictive Dialer
Queue Management

Call Recording

Archiving
Call Sharing
File Transfer
On-Demand Recording
Screen Activity Recording

Cloud Communication Platform

Call Center
Call Recording
Call Routing
File Sharing

Cloud PBX

Call Recording
Ring Groups
SIP Trunking
Virtual Extensions

SIP Trunk

Not specified

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP
Voice & Data Integration

UCaaS

Not specified

Unified Communications

Call Recording
Call Routing
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

White Label VoIP

Not specified

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