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What is Oracle Utilities?

Thrive in the pursuit of creating a sustainable future that encompasses both energy and water while maintaining affordability. Deliver remarkable experiences for your clients, improve energy efficiency, and manage networks and resources to guarantee that essential services are accessible to your communities every day. Seamlessly connect customer service, billing, metering, and device management to increase revenue and address concerns promptly. Gather, oversee, and evaluate intricate meter and device data to speed up billing cycles and boost operational productivity. Engage and attract customers through personalized marketing and sales initiatives that inspire them to take action. Leverage artificial intelligence and insights derived from behavioral science to drive change and effectively manage peak demand, catering to the unique needs of each customer. Proactively identify and mitigate potential issues throughout the lifecycle of your physical assets, ensuring they remain durable and dependable. Optimize work management, maintenance, and operational workflows to nurture an environment of efficiency throughout the organization. This comprehensive strategy not only fosters innovation but also establishes your entity as a frontrunner in the domain of sustainable resource management. By focusing on these key areas, your organization can significantly enhance its impact on the environment and the communities it serves.

What is Gentrack?

In a world that is changing more rapidly than ever, utility companies are compelled to revamp their operations in order to adopt sustainable methods. Gentrack offers innovative cleantech solutions to leading utilities around the globe, collaborating with major energy and water providers as well as dynamic challenger brands to reshape the nature of utility services. Our dedication to making a positive difference motivates us to enable these companies to innovate, boost customer satisfaction, and maintain profitability. A closer look at our extensive portfolio reveals that utilities seeking transformation need dependable technologies and reliable partnerships. In this fast-evolving environment, Gentrack emerges as a crucial partner for utilities looking to commit to a more sustainable future, ensuring they are well-equipped to meet the challenges ahead. Through these collaborations, we aim to not only optimize their operations but also contribute to a healthier planet for generations to come.

Media

Media

Integrations Supported

Gigawatt AI

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$500000 one-time payment

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/industries/utilities/

Company Facts

Organization Name

Gentrack

Date Founded

1980

Company Location

New Zealand

Company Website

www.gentrack.com

Categories and Features

Categories and Features

Utility Billing

Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Water
Work Order Management

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