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What is REVE Chat?

REVE Chat is an online live chat tool and chat widget that businesses can integrate into their websites. This software is particularly beneficial for small to medium-sized enterprises across various sectors. Key functionalities of REVE Chat include live chat support, voice calls, visitor queuing, and comprehensive analytics. Additionally, the proactive chat feature enables users to create messages that trigger based on specific actions taken by visitors. To enhance brand identity, REVE Chat allows for customization of its chat window, ensuring it aligns with the company's overall branding strategy. This adaptability makes it a versatile tool for improving customer engagement.

What is HelpOnClick Live Chat?

HelpOnClick is a cutting-edge, cloud-based live chat and help desk solution designed specifically for small to medium-sized businesses. The platform's intuitive interface allows companies to seamlessly interact with their website visitors, thereby improving customer support and driving sales growth. With a variety of features such as real-time traffic monitoring, customizable notifications, icons, and messages, a virtual chat assistant, and compatibility with widely-used platforms like Facebook, Drupal, WordPress, and Joomla, HelpOnClick offers a comprehensive support system. Additionally, this software not only facilitates communication but also helps businesses foster a more engaging and dynamic online experience for their customers. By utilizing HelpOnClick, organizations can significantly enhance their customer service capabilities while simultaneously increasing their online visibility.

Media

Media

Integrations Supported

Facebook
Shopify
WordPress
Weebly

Integrations Supported

Facebook
Shopify
WordPress
CS-Cart Multi-Vendor
CS-Cart Store Builder
Freshdesk
Gmail
Google Analytics
Kontent.ai
Mojo Helpdesk
Salesforce
X (Twitter)
Zendesk
Zoho CRM

API Availability

API Availability

Pricing Information

Starting price $13.50/agent/month
Free Version
Free Trial Offered?

Pricing Information

$12.00/month/user
Discounts are available for quarterly and annual plans. Pricing starts at $7.2 per user per month.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

REVE Chat

Date Founded

2014

Company Location

Singapore

Company Website

www.revechat.com

Company Facts

Organization Name

HelpOnClick

Date Founded

2004

Company Location

United States

Company Website

www.helponclick.com

Categories and Features

Co-Browsing

Not specified

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Customer Service

Live Chat
Surveys & Feedback

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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