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What is Sherweb?

Discover a reliable and secure solution specifically designed for the needs of your online enterprise. All the essentials you require to launch your business are readily accessible. Benefit from an intuitive control panel that simplifies the management of your website. Our experienced support team is always on hand to provide assistance whenever you need it. Additionally, you will have access to a vast collection of pre-configured web applications that are ideal for enhancing your site. By choosing to collaborate with Sherweb, your trusted partner in the cloud, you will be pleasantly surprised by the opportunities that await. Our all-encompassing cloud management platform is crafted to meet the evolving demands of businesses, empowering IT professionals to leverage adaptable solutions backed by top-notch service from dependable experts. With a strong focus on cloud technology, IT professionals can feel confident knowing that our ever-expanding range of innovative offerings has been meticulously selected and vetted, featuring exclusive proprietary software that cannot be found elsewhere. We deliver a solid and sophisticated platform that seamlessly balances time efficiency with savings on costs. In addition, you can streamline and connect almost any process by utilizing our cutting-edge APIs, which guarantees that your operations are both productive and effective. When you partner with Sherweb, the horizon for your online business is not only bright but also brimming with incredible possibilities for growth and success. Embrace the future and let us help you navigate your journey ahead.

What is Nextiva?

Nextiva delivers a future-ready Unified-CXM platform that centralizes every customer interaction into a single, AI-powered hub. Instead of juggling multiple systems, businesses gain an integrated solution that supports voice calls, SMS, messaging apps, email, live chat, social media, reviews, and video. Its real-time journey orchestration engine analyzes data from all channels, providing deep insights into customer sentiment and behavior while automating repetitive workflows. This allows companies to cut operating costs, accelerate response times, and provide personalized service at scale. The platform includes workforce engagement management features that connect customer-facing teams with back-office operations, reducing agent attrition and boosting performance. Its AI capabilities—such as predictive insights, pre-built automations, and self-service optimization—enable organizations to realize value quickly without heavy customization. Designed with an open architecture and REST APIs, Nextiva scales seamlessly, integrates with existing enterprise systems, and supports industries with strict compliance needs. Customers benefit from increased productivity, higher satisfaction scores, and tangible growth in customer lifetime value. With recognition across analyst firms and review platforms, Nextiva is ranked among leaders in the CCaaS and Unified-CXM markets. Backed by endorsements from industry pioneers like Steve Wozniak, Nextiva stands out as a trusted partner for organizations committed to delivering world-class customer experiences.

Media

Media

Integrations Supported

ConnectWise Automate
Autotask PSA
BrainStorm
Kaseya BMS
LastPass
Microsoft Dynamics 365
MySQL
Neo Agent
Nerdio
Oriso
QuickBooks Online
Rewst

Integrations Supported

ConnectWise Automate
Active Directory
AuguTech
Clio
Humhealth
Liine
Rippling
Salesforce
Zendesk

API Availability

Has API

API Availability

Pricing Information

$7.25 per month

Pricing Information

$19.95 per month
Free Trial Offered?

Supported Platforms

SaaS
Windows
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Sherweb

Date Founded

1998

Company Location

Canada

Company Website

www.sherweb.com

Company Facts

Organization Name

Nextiva

Date Founded

2008

Company Location

United States

Company Website

www.nextiva.com

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

SIP Trunk

Not specified

UCaaS

Not specified

Web Hosting

Not specified

White Label VoIP

Not specified

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Not specified

Call Forwarding

Not specified

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Help Desk

Not specified

Live Chat

Canned Responses
Offline Form
Proactive Chat
Third Party Integration

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Toll Free 800 Number

Not specified

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Vanity Phone Number

Not specified

Virtual Phone Number

Not specified

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