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features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Techmits Connect?

Techmits Connect is a specialized WhatsApp Business platform designed specifically for customer support, sales, and marketing teams. This cutting-edge solution integrates chats from various connected WhatsApp Business accounts into a unified inbox, enabling team members to delegate conversations and review chat history, quick responses, contact information, groups, and customizable fields. Businesses can create targeted marketing campaigns using pre-approved message templates, keep track of opted-in contacts, and analyze both delivery rates and engagement metrics. With sophisticated workflow tools, the platform provides AI-powered auto-replies that can be augmented by human support, along with features for automated reminders, mapping customer journeys, and triggering messages based on pipeline events. Additionally, the service offers a chat widget for websites, integration capabilities with Shopify, REST APIs, and webhooks, as well as an Android app for effective management of conversations and contacts. Techmits Connect runs on Meta’s official WhatsApp Business Platform and Cloud API, with WhatsApp messaging fees charged directly to Meta. Users can take advantage of a free plan, along with the opportunity to test premium features for 14 days, presenting a valuable option for businesses aiming to improve their communication strategies. The comprehensive suite of tools ensures that companies can streamline their customer interactions across multiple channels while maintaining a high level of service. Ultimately, this platform empowers teams to respond more effectively and efficiently to their customers' needs.

What is ChatSales?

ChatSales is a cloud-driven CRM solution crafted for sales teams that leverage messaging services such as WhatsApp, Instagram, and Facebook Messenger. It consolidates communication into a shared inbox, allowing agents to assign chats, take notes, label conversations, review client interaction histories, and lead potential customers through user-friendly sales processes. The platform boasts an AI assistant that utilizes industry-specific insights to answer questions, qualify leads, update CRM records, and transition conversations to human agents when necessary. Sales teams can tailor message routing, create automated responses based on specific keywords, oversee follow-up communications, send broadcast messages using Meta-approved templates, and evaluate sales performance metrics. Furthermore, it integrates effortlessly with payment gateways, e-commerce platforms, CRM systems, and advertising tools, while also providing API and webhook capabilities. This web-based service connects to the WhatsApp Business Platform, enabling it to operate alongside the WhatsApp Business app using the same phone number. Specifically designed for businesses engaging customers through chat in Latin America and beyond, ChatSales serves as a versatile solution for contemporary sales methodologies. By offering an array of robust tools, ChatSales significantly improves the productivity and effectiveness of sales teams in managing customer interactions, ultimately driving better sales outcomes. Its adaptability to various messaging platforms and seamless integration with existing systems make it an essential asset for businesses aiming to enhance their customer engagement strategies.

Media

Media

Integrations Supported

Shopify
WhatsApp

Integrations Supported

Google Ads
Kommo
Mercado Pago

API Availability

Has API

API Availability

Has API

Pricing Information

$0
A free plan is available. Paid features include a 14-day trial. WhatsApp messaging charges are billed separately by Meta.
Free Trial Offered?

Pricing Information

$29/month
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Techmits

Date Founded

2018

Company Location

India

Company Website

www.techmits.com

Company Facts

Organization Name

ChatSales

Date Founded

2026

Company Location

United States

Company Website

chatsales.app/en/

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

CRM

Not specified

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