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What is Techmits Connect?

Techmits Connect is a specialized WhatsApp Business platform designed specifically for customer support, sales, and marketing teams. This cutting-edge solution integrates chats from various connected WhatsApp Business accounts into a unified inbox, enabling team members to delegate conversations and review chat history, quick responses, contact information, groups, and customizable fields. Businesses can create targeted marketing campaigns using pre-approved message templates, keep track of opted-in contacts, and analyze both delivery rates and engagement metrics. With sophisticated workflow tools, the platform provides AI-powered auto-replies that can be augmented by human support, along with features for automated reminders, mapping customer journeys, and triggering messages based on pipeline events. Additionally, the service offers a chat widget for websites, integration capabilities with Shopify, REST APIs, and webhooks, as well as an Android app for effective management of conversations and contacts. Techmits Connect runs on Meta’s official WhatsApp Business Platform and Cloud API, with WhatsApp messaging fees charged directly to Meta. Users can take advantage of a free plan, along with the opportunity to test premium features for 14 days, presenting a valuable option for businesses aiming to improve their communication strategies. The comprehensive suite of tools ensures that companies can streamline their customer interactions across multiple channels while maintaining a high level of service. Ultimately, this platform empowers teams to respond more effectively and efficiently to their customers' needs.

What is Extremis?

Extremis functions as a unified inbox that streamlines customer interactions across multiple platforms, including WhatsApp, Instagram, Facebook Messenger, and Gmail. By leveraging Meta’s Cloud API to connect with WhatsApp Business, it merges incoming messages into an integrated workspace where teams can assign message owners, manage chat distribution through methods such as round-robin, weighted allocation, or workload balancing, and oversee communications via features like status controls, snoozing, internal notes, mentions, quick replies, and labeling. The platform also provides comprehensive contact records with custom fields, merging capabilities, and the option to export data in CSV format, while linking WooCommerce order information to relevant conversations. Teams can create and utilize WhatsApp messaging templates and schedule marketing campaigns, in addition to analyzing response time, agent performance, and attendance through detailed reports. Moreover, an AI Agent is on hand to suggest responses or automatically reply to inquiries, with the ability to transfer the conversation to a human agent when necessary. The flexibility of Extremis is further enhanced by allowing teams to integrate their own API keys from various providers, including OpenAI, Anthropic, Google, OpenRouter, or Groq, thereby improving the platform's overall functionality and adaptability. This customization empowers teams to craft a customer service strategy that is not only efficient but also tailored to meet their distinct operational challenges and objectives. Ultimately, Extremis stands out as a comprehensive solution, bridging the gap between automated responses and personalized customer engagement.

Media

Media

No images available

Integrations Supported

WhatsApp
Shopify

Integrations Supported

WhatsApp
Anthropic
Facebook Messenger
Gmail
Groq
Instagram
OpenAI
OpenRouter
WooCommerce

API Availability

Has API

API Availability

Pricing Information

$0
A free plan is available. Paid features include a 14-day trial. WhatsApp messaging charges are billed separately by Meta.
Free Trial Offered?

Pricing Information

$49/workspace/month
$49 per workspace per month. Includes a 7-day free trial. Meta WhatsApp fees are passed through without markup; AI Agent usage uses your own provider API key and has no per-answer fee.
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Techmits

Date Founded

2018

Company Location

India

Company Website

www.techmits.com

Company Facts

Organization Name

Software Company

Date Founded

2026

Company Location

Pakistan

Company Website

extremis.online/

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

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