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What is Techmits Connect?

Techmits Connect is a specialized WhatsApp Business platform designed specifically for customer support, sales, and marketing teams. This cutting-edge solution integrates chats from various connected WhatsApp Business accounts into a unified inbox, enabling team members to delegate conversations and review chat history, quick responses, contact information, groups, and customizable fields. Businesses can create targeted marketing campaigns using pre-approved message templates, keep track of opted-in contacts, and analyze both delivery rates and engagement metrics. With sophisticated workflow tools, the platform provides AI-powered auto-replies that can be augmented by human support, along with features for automated reminders, mapping customer journeys, and triggering messages based on pipeline events. Additionally, the service offers a chat widget for websites, integration capabilities with Shopify, REST APIs, and webhooks, as well as an Android app for effective management of conversations and contacts. Techmits Connect runs on Meta’s official WhatsApp Business Platform and Cloud API, with WhatsApp messaging fees charged directly to Meta. Users can take advantage of a free plan, along with the opportunity to test premium features for 14 days, presenting a valuable option for businesses aiming to improve their communication strategies. The comprehensive suite of tools ensures that companies can streamline their customer interactions across multiple channels while maintaining a high level of service. Ultimately, this platform empowers teams to respond more effectively and efficiently to their customers' needs.

What is Ownchat?

Ownchat is an all-in-one platform designed for businesses leveraging WhatsApp, featuring sophisticated tools like a Shared Team Inbox and a multi-agent support system that promotes growth on the platform. By integrating the capabilities of WhatsApp Business APIs within an easy-to-use no-code collaborative framework, Ownchat enables businesses to enhance their communication strategies effectively. Our intuitive application, available for both Android and iOS devices, allows agents to manage customer interactions seamlessly while on the move, ensuring they remain connected with their team from nearly any location. Highlighted Features Include: - **Shared Team Inbox:** Collaborate with team members for improved efficiency. - **WhatsApp Chatbot:** Develop no-code chatbots that offer 24/7 customer support. - **WhatsApp Broadcast:** Effortlessly execute large-scale marketing initiatives. - **WhatsApp Automation:** Simplify conversations for better customer engagement. - **WhatsApp CRM:** Provide scalable support directly via WhatsApp. - **WhatsApp Notification Campaigns:** Engage thousands of subscribed customers with one simple action, optimizing marketing efforts. Through these features, Ownchat not only enhances communication but also significantly elevates customer engagement and satisfaction levels, ultimately driving business success. Additionally, the platform supports continuous improvement by allowing businesses to adapt to their customers' evolving needs.

Media

Media

No images available

Integrations Supported

WhatsApp
Shopify

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Pricing Information

$0
A free plan is available. Paid features include a 14-day trial. WhatsApp messaging charges are billed separately by Meta.
Free Trial Offered?

Pricing Information

$53.00
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Techmits

Date Founded

2018

Company Location

India

Company Website

www.techmits.com

Company Facts

Organization Name

Ownchat

Date Founded

2022

Company Location

India

Company Website

ownchat.app

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

Customer Service

Not specified

WhatsApp Marketing

Not specified

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