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What is Upfirst?

Upfirst serves as a small business answering service that utilizes AI technology, functioning similarly to a virtual assistant by managing calls and collecting information during your absence. This innovative service provides several advantages, including: - Ensuring that your business calls are handled professionally by directing them to a trained agent. - Enhancing your team's knowledge by incorporating FAQs, office hours, company policies, and other essential details. - Sending you summaries of conversations via text or email for your records. - Managing incoming calls, gathering lead information, and directing it to the right team members for follow-up. Additionally, you have the flexibility to personalize your Upfirst agent's voice, greeting, and instructions, allowing for a tailored experience that reflects your brand's identity. By leveraging Upfirst, you can ensure that your business maintains a professional presence even when you're not available.

What is GetFavours?

GetFavours acts as a specialized AI receptionist for local enterprises across Canada, providing round-the-clock support with a friendly and professional demeanor. This service adeptly collects essential caller information, including names, contact numbers, and specific requests, all while effortlessly scheduling appointments directly into your calendar and sending a brief summary via text or email, ensuring that potential clients are never missed due to unanswered calls or voicemails. The installation process is simple enough that it requires no technical know-how from users. Pricing structures are clear-cut: the Small Favour plan costs $99/month for 100 minutes, the Big Favour plan is available at $249/month for 300 minutes and includes booking and CRM integration via Zapier, while the Whole Favour plan starts at $399/month for unlimited minutes, customizable call flows, and support for multiple locations. In addition, the service is equipped to handle multilingual communication, offering support in languages like Punjabi, Hindi, and English, with the potential for additional languages evaluated on an individual basis. Created in Thunder Bay, Ontario, GetFavours serves a diverse range of local businesses, from plumbers and salons to clinics, restaurants, and contractors throughout Canada. Prospective users can call the demo line at (807) 300-9458 to engage with the AI and witness its effectiveness and intuitive design firsthand, making it a valuable tool for enhancing customer interaction. This hands-on experience can provide insights into how the service can be tailored to meet the specific needs of various businesses.

Media

Media

No images available

Integrations Supported

Acuity Scheduling
Clio
Google Calendar
Microsoft Outlook
Zapier

Integrations Supported

Acuity Scheduling
Clio
Google Calendar
Microsoft Outlook
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$24.95/month for 30 calls
Free Trial Offered?
Free Version

Pricing Information

$99/month CAD
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Upfirst

Date Founded

2024

Company Location

United States

Company Website

upfirst.ai

Company Facts

Organization Name

GetFavours

Date Founded

2026

Company Location

Canada

Company Website

getfavours.com

Categories and Features

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