Ratings and Reviews 12 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

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features 0 out of 5 stars
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support 0 out of 5 stars

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What is VirtualPBX?

VirtualPBX gives small businesses a complete, high-powered cloud phone system for $15/user/month with every feature already included. One simple plan. No contracts. No feature gates. Zero surprises. Just smarter voice for growing companies—whether teams operate at a desk, on the road, or remotely. Teams can deploy AI FrontDesk for intelligent 24/7 call handling, then scale into advanced messaging capabilities as business needs evolve. Founded by the pioneers who invented cloud telephony in 1997, VirtualPBX backs every account with expert, U.S.-based human support from people who genuinely understand small business. Having the right technology is important—but having the right team behind it levels the playing field.

What is Blinksoft?

Blinksoft delivers an all-inclusive business phone system that combines desk phones, mobile and desktop calling, text messaging, faxing, video conferencing, and AI-enhanced call functionalities into a unified platform. Teams enjoy a wide range of features, including auto attendants, call queues, call forwarding, recording, voicemail transcription, comprehensive call analytics, shared SMS inboxes, and the ability to conduct video calls along with screen sharing. The AI capabilities significantly improve user experience by transcribing conversations, summarizing key points, assessing sentiment and tone, tagging outcomes, and allowing for efficient searches within call logs. Moreover, the service includes pre-configured desk phones, on-site installation, customized training for staff, and continuous customer support. Users benefit from having a single extension that works for both desk and mobile applications, while integrations with CRM systems like Salesforce and Microsoft Dynamics facilitate features such as screen pops, click-to-call options, and smooth contact synchronization. Blinksoft serves a variety of business sectors across the United States, including reception teams, service departments, sales personnel, and business owners managing customer interactions. With its extensive range of tools and ongoing support, Blinksoft significantly enhances communication processes and optimizes operational efficiency for its clients, making it an invaluable asset in the modern business landscape. The platform's robust capabilities ensure that users can stay connected and productive, regardless of their location.

Media

Media

Integrations Supported

Salesforce
Amazon Web Services (AWS)
Dropbox
Nekton.ai
Planfix
Stackreaction
Zapier

Integrations Supported

Salesforce
Microsoft Dynamics 365

API Availability

Has API

API Availability

Pricing Information

$18/month
Free Trial Offered?

Pricing Information

$20/user/month
Plans start at $20 per user per month. The monthly price includes equipment, installation, programming, training, and porting, with no separate hardware or setup fee. The quote depends on the number of seats, hardware, and term; state sales tax is the only add-on.

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

VirtualPBX

Date Founded

1997

Company Location

United States

Company Website

www.virtualpbx.com

Company Facts

Organization Name

Blinksoft

Company Location

United States

Company Website

blinksoft.ai/

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics

Call Forwarding

Not specified

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
IVR / Voice Recognition

Caller ID

Not specified

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Communications

Not specified

IVR

Not specified

Online Fax

Not specified

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Keywords
Scheduled Messaging
Shortcodes

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP

Toll Free 800 Number

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Vanity Phone Number

Not specified

Video Conferencing

Mobile Access
Presentation Tools
Real-Time Chat
Record & Playback Ability
Two-Way Audio & Video
Video Conferencing

Virtual Phone Number

Not specified

Voicemail

Not specified

Categories and Features

Business VoIP

Not specified

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