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What is WapiPulse?

WapiPulse is a versatile web-based CRM and messaging platform tailored for teams that leverage the WhatsApp Business Platform to manage customer interactions, marketing efforts, and support services. Its collaborative multi-agent inbox facilitates efficient conversation management through assignment capabilities and team access controls, while also providing tools for creating automated chatbot workflows and executing personalized messaging campaigns. Organizations can effortlessly link their WhatsApp activities with platforms such as Shopify and WooCommerce using well-documented integrations and webhooks. This platform is especially advantageous for startups, e-commerce businesses, and various organizations seeking to enhance their sales processes, customer engagement, and support communications within a cohesive framework. In addition, WapiPulse amplifies its capabilities with API-focused features that allow companies to integrate their messaging workflows with other operational tasks, thus improving overall effectiveness and responsiveness in managing customer relationships. Moreover, the platform's user-friendly interface makes it accessible for teams of all sizes, ensuring that even those with limited technical expertise can harness its full potential.

What is ChatDesq?

ChatDesq is a specialized messaging solution for businesses that leverages WhatsApp to improve customer engagement in areas such as support, marketing, and sales. By integrating WhatsApp, Instagram, and Facebook Messenger into a single inbox, it streamlines chat assignment, routing, and collaboration through features like role assignment, private notes, mentions, and pre-written replies, while also providing tracking for message delivery and read receipts. The platform empowers teams to run targeted campaigns using approved WhatsApp templates for various customer segments, develop no-code chatbot workflows with automated follow-ups, and employ an AI agent that can answer queries based on a knowledge base, transitioning to human representatives when needed. Furthermore, it offers commerce functionalities, including product catalogs, order collection, and payment links that can be utilized directly in chat conversations. ChatDesq also makes the onboarding process for the WhatsApp Cloud API straightforward by offering a REST API, webhooks, and integration options via Zapier. Additionally, its intuitive browser interface is complemented by dedicated mobile applications for iOS and Android, enabling team members to participate in discussions from any location, ensuring that every message is addressed promptly. This extensive array of features positions ChatDesq as an essential tool for businesses aiming to refine their communication tactics across diverse channels, ultimately leading to improved customer satisfaction and loyalty.

Media

No images available

Media

No images available

Integrations Supported

Shopify
WooCommerce

Integrations Supported

Facebook Messenger
Instagram
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

₹999/month
The Starter plan is ₹1,499 per month. A Business Pro plan is listed at ₹3,999 per month.
Free Trial Offered?

Pricing Information

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

J.V. Marketing Solution Private Limited

Date Founded

2024

Company Location

India

Company Website

wapipulse.com

Company Facts

Organization Name

Apporio Infolabs Pvt Ltd

Date Founded

2014

Company Location

India

Company Website

chatdesq.com

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

Not specified

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