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What is Yelp Host?

Yelp Host represents a cutting-edge AI-powered telephone assistant tailored for the restaurant industry, ensuring that every customer call is handled promptly by managing inquiries around the clock. This solution can adeptly answer patron questions, facilitate the scheduling and modification of reservations, provide instant updates on current wait times, filter out unwanted spam calls, gather special requests, and send follow-up messages that include menus or pertinent links, all without requiring any human involvement. With a comprehensive database of restaurant-related information, the system integrates smoothly with the restaurant's existing operations, delivering uninterrupted support even when staff is occupied, unavailable, or off-duty. By implementing Yelp Host, restaurants can dramatically improve the customer experience through rapid and accurate phone interactions, reduce missed opportunities, streamline the reservation process, and enable team members to focus on delivering exceptional service rather than handling phone calls. This innovative technology not only boosts operational productivity but also contributes to enhanced customer satisfaction and loyalty, paving the way for sustained success in the competitive dining landscape. Furthermore, it empowers restaurants to adapt quickly to changing customer needs, ensuring they remain at the forefront of service excellence.

What is HalloNeuna?

HalloNeuna functions as an AI-driven phone assistant powered by the cloud, specifically designed for small enterprises, medical offices, tradespeople, and the hospitality industry. It operates 24/7, efficiently handling incoming calls, responding to common inquiries, and recording appointment or reservation requests along with any messages that require follow-up. Furthermore, it proactively contacts a business's clientele to secure consent for callbacks, sends out reminders and confirmations, and conducts surveys, providing the outcomes through SMS or email. The assistant is fluent in both German and English and acknowledges its role as an AI entity. Users can take advantage of a 14-day free trial, which permits up to 60 minutes of service usage. This cutting-edge solution not only aims to improve customer engagement but also simplifies communication processes for businesses, ultimately enhancing overall operational efficiency. By implementing such technology, businesses can focus more on their core activities while ensuring their communication needs are met seamlessly.

Media

Media

No images available

Integrations Supported

Apple Maps
Google Cloud Search
Yelp
Yelp Guest Manager

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$129 per month

Pricing Information

€39/month
Paid plans start at €39/month and range up to €399/month. Plans are billed monthly and can be canceled monthly; included minutes and charges for extra minutes vary by plan. The 14-day free trial includes up to 60 minutes, requires no credit card, and ends automatically. No VAT is charged under the small-business exemption.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Yelp

Date Founded

2004

Company Location

United States

Company Website

business.yelp.com/restaurants/products/yelp-host/

Company Facts

Organization Name

Philipp Primisser

Company Location

Austria

Company Website

halloneuna.at

Categories and Features

AI Voice Agents

Not specified

Categories and Features

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