TextGrid Reviews & Ratings

TextGrid

4.1 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 13 Ratings

Total 4 out of 5 stars
ease 4 out of 5 stars
features 4 out of 5 stars
design 4 out of 5 stars
support 4 out of 5 stars

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What is klink.cloud?

Klink.cloud is a comprehensive customer engagement platform that enhances service efficiency by unifying various communication methods, such as in-app calls, social media messages, and SMS. Utilizing conversational AI and automated bots, it facilitates seamless interactions while providing virtual numbers globally. This platform is particularly beneficial for contact centers and businesses aiming to elevate their customer experience. In addition to its communication capabilities, Klink.cloud features a powerful CRM system, effective ticket management, and in-depth reporting tools, along with insightful analytics to optimize performance further. By incorporating such diverse functionalities, Klink.cloud empowers organizations to connect with their customers more effectively than ever before.

What is TextGrid?

Transitioning to TextGrid is straightforward and can be accomplished without altering your existing codebase. Our expert team has created a method that allows you to switch from Twilio to TextGrid with just a simple modification of your base URL. This change will have no impact on your team's code. With the capability to send messages to 190 countries across North America, Europe, Asia, Oceania, South America, and Africa, you can reach a vast audience. Additionally, you can tailor your sender ID in 100 countries outside of the United States and Canada. We pride ourselves on having developed robust code backed by a wide range of technologies to mitigate the risk of outages. To guarantee uninterrupted service, we have incorporated redundancy into our systems, ensuring that both data and processes remain operational even under rigorous stress-testing conditions. TextGrid is committed to maintaining the highest levels of privacy and security to fulfill our customers' requirements, including those who must comply with HIPAA regulations. Furthermore, our focus on resilience and compliance means that you can trust us to handle sensitive information with the utmost care and professionalism.

Media

Media

Integrations Supported

ACTIVE Camp & Class Manager
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Pipedrive
Salesforce
Sugar Connect
Zendesk

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

$14.99
2 Agent Seats
Unified Team Inbox
Unlimited Contacts
15,000 Message Monthly
Facebook Messenger
Instagram Channel
LINE OA Channel
Viber Channel
Chat Tags, Chat Notes
Essential Dashboard & Reports
Virtual Phone Number (Add-On)
Free Trial Offered?

Pricing Information

$.0035 (Outgoing)
Incoming free

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

K-LINK

Date Founded

2017

Company Location

Singapore

Company Website

www.klink.cloud/

Company Facts

Organization Name

TextGrid

Date Founded

2017

Company Location

United States

Company Website

textgrid.com

Categories and Features

AI Call Center

Not specified

SMS API

Not specified

Virtual Phone Number

Not specified

Categories and Features

Reverse Phone Lookup

Not specified

SMS API

Not specified

Virtual Phone Number

Not specified

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