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What is Parcel Tracker Mailroom?

Parcel Tracker revolutionizes the management of parcels, mail, and deliveries within various buildings. This innovative, cloud-based application streamlines the tracking of internal packages, resulting in a significant reduction of 70% in parcel management time while enhancing overall operational efficiency.

With over 30,000 individuals and businesses relying on Parcel Tracker to oversee more than a million parcels each year, it is an ideal solution for a wide range of environments, including:
Student Accommodations, Residential Buildings, Coworking and Corporate Offices, Universities, Hotels and Restaurants, Hospitals, Small and Medium-sized Businesses, and Enterprises.

Understanding how Parcel Tracker operates is simple:

1) Packages are swiftly scanned at the reception or mailroom using a smartphone camera, triggering automatic notifications to recipients via email and SMS, complete with a QR code.
2) Recipients can then retrieve their deliveries using the QR code, which serves as verification of collection.

Parcel Tracker boasts several features, including compatibility with all couriers and handwritten labels, automatic reminders, and the elimination of manual data entry, making it exceptionally user-friendly. This ease of use ensures that both staff and recipients can benefit from a seamless package management experience.

Pricing

Price Starts At:
Free
Price Overview:
Price based on the size of the building
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Parcel Tracker Mailroom provides an API

Screenshots and Video

Company Facts

Company Name:
Deepfinity
Date Founded:
2016
Company Location:
United Kingdom
Company Website:
www.parceltracker.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Parcel Tracker Mailroom Categories and Features

Shipping Software

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Parcel Audit Software

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Mailroom Management Software

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture

Logistics Software

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Freight Software

3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills

Courier Software

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Barcoding Software

Barcode Generation
Barcode Scanning
Custom Labels
Inventory Management
Label Templates
RFID
Receiving Labels
Serial Number Tracking
Shipping Labels
  • Reviewer Name: A Verified Reviewer
    Position: Student
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Parcel tracker

    Date: Nov 18 2021
    Summary

    It has made my role easier in regard to the organisation and management of the mailroom. 10/10 would continue to use.

    Positive

    I really enjoyed the user interface that this service provided. Very very user friendly and not at all a chore.

    Negative

    I can’t really think of any cons of the service, sorry!

    Read More...
  • Reviewer Name: Lauren K.
    Position: Assistant manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker

    Date: Jun 18 2021
    Summary

    Overall its a great app. Easy to use and update. We have to use it daily and rarely have issues would recommend to others.

    Positive

    I love that we can scan in and scan out the parcels with the code.
    Admin input all of our residents into the phone and its easy to amend details hen needed.

    Negative

    Sometimes it doesn't scan out parcels correctly and tells people in the email they have more parcels than they actually have.

    Read More...
  • Reviewer Name: Vedran M.
    Position: Sales and Services Executive
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use and really convenient

    Date: May 14 2021
    Summary

    I would overall recommend this software as a huge helper to your business operation. It is user-friendly, and really convenient.

    Positive

    I enjoy using Parcel Tracker, software is really intuitive and easy to use. Makes receiving and delivering parcels a fun and organized process. It made our daily operations substantially easier.

    Negative

    There's always room for an improvement and the design could be more modern, if we are nit-picking.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Customer Service Administrator
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Saves time

    Date: Sep 15 2021
    Summary

    It is so much better than our previous system, and easy to use with plenty of support. It really speeds up logging parcels when receiving large amounts.

    Positive

    Easy to use and saves a lot of time when you have a large number of parcels. I also like that you can add detail to the parcels, such is it being damaged and the size to help the customer determine if they need assistance in collecting the parcel.

    Negative

    Sometimes the screen does freeze and you have to start again.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Admin Assistant
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker

    Updated: Nov 12 2021
    Summary

    Overall, I would definitely recommend this to people who have an office with a lot of employees or complexes with residents who pick up their mail from a front desk.

    Positive

    Finding out about parcel tracker was a great experience for me. I didn’t know notifying a huge amount of customers would ever be this easy.

    Negative

    Although this service was great for notifying, I realized that sometimes when I check people out, it doesn’t reflect on the app.

    Read More...
  • Reviewer Name: Hollie T.
    Position: Guest service assistant
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker

    Updated: Jun 15 2021
    Summary

    Definitely recommend this app to anyone that has large volumes of parcels delivered. There is support available too if needed. Also liked how we had personal training to show us how the app worked.

    Positive

    I love how it takes a picture of the parcel that has been scanned, as the site I work at we can have up-to 100 parcels delivered per day.

    Negative

    The app can become quite slow, my personal opinion is I’m not a huge fan of the new update, it takes a bit longer than it used to to pick up the name on the parcel but still does the job.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Assistant Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker - making post easy

    Date: Sep 22 2021
    Summary

    Great and simple training, easy to use product. We receive several hundred parcels a day during check-in, and this makes the process 100 times quicker than manual written records.

    Positive

    Quick to process parcels in, easy for students to collect. Able to easily see the number of parcels being delivered and collected each day for resourcing staff.

    Negative

    Nothing really. It is a bit laborious uploading all the data, but once it is in that's all that needs doing.

    Read More...
  • Reviewer Name: Molly C.
    Position: GSA
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker - fantastic

    Date: Jun 11 2021
    Summary

    It's so easy and simple to use. I use it every day on-site and it really puts the students' minds at ease.

    Positive

    Easy and simple to use, makes parcel delivery and organisation so much easier and quicker and is the safest way in my opinion to track parcels on site. Great data to analyse when you log into the website as well.

    Negative

    None- everything about parcel tracker is fantastic

    Read More...
  • Reviewer Name: Silvia G.
    Position: Customer service advisor
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Super efficient and user friendly

    Date: Nov 18 2021
    Summary

    I highly recommend this product, it will save you so much time! It is great for businesses which have a very fast-paced work environment.

    Positive

    What I like the most is how much time parcels tracker saves! You literally scan the barcode and it finds the person automatically. So easy to use and the receiver gets the notification instantly!

    Negative

    I cannot find any cons for the product at this point.

    Read More...
  • Reviewer Name: Jack D.
    Position: GSA
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker

    Date: Jun 11 2021
    Summary

    Really think it is a good tool in busy student accommodation. Less hassle for employees. I could not see how we would cope without it now. Each team member has it on their phones, simple and easy to use.

    Positive

    Being able to open a picture of the parcel works wonders. As we use it a site of over 999 people. So when on a daily basis we have 60-100 delivery, it makes it simple to find the person parcel.

    Negative

    Sometimes it cannot pick up barcodes when scanning. However this was fixed when the added an automated barcode if one would not be scanned,

    Read More...
  • Reviewer Name: Lillian N.
    Position: Assistant Manager
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Made life easier

    Updated: Sep 12 2021
    Summary

    Overall, it has made logging our parcels much easier and it saves us a lot of time and it is really user friendly.

    Positive

    I really like the manual side of the parcel tracker, particularly when we deliver parcels to rooms and we can then sign them out on behalf of the residents.

    Negative

    When scanning a parcel it doesn't always bring up the correct resident.

    Read More...
  • Reviewer Name: Sophie M.
    Position: Customer Service advisor
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Gold Star

    Updated: Sep 13 2021
    Summary

    I really enjoy the app, it makes scanning hundreds of parcels a week easier to keep track of.

    Positive

    The app is very easy to use and keeps a track of all parcels coming in and being signed out.

    Negative

    Sometimes the app doesn't scan the right name.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Receptionist
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy and Fast

    Date: Oct 05 2021
    Summary

    Overall, love Parcel Tracker! Very quick and easy and you can access it on a desktop or through the app!

    Positive

    Parcel Tracker changed my building company’s mail experience! We are able to keep track of all the packages we get and we are able to notify our residents as soon as we get them! No more lost packages or having messy inventory!

    Negative

    The con I have isn’t with Parcel Tracker , it’s just with the recipient of a package not checking the notifications we send out.

    Read More...
  • Reviewer Name: Ashton P.
    Position: Production Management
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Perfect for Non-Profits!

    Date: Jul 29 2021
    Summary

    The program is so easy to use for our non-profit organization. It was so smooth and made tracking easy!

    Positive

    Easy to use for our Large Organization.
    Kept tracking all In one place.
    Multiple people were able to use it.

    Negative

    Support was sometimes slow with it being overseas.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Customer Services Administrator
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Product

    Date: Sep 22 2021
    Summary

    Parcel Tracker has made logging parcels a much less daunting task. It has allowed for greater efficiency in the work place. I can’t praise it enough.

    Positive

    Parcel tracker is a time saver and makes logging a number of parcels easy with its great user Interface allowing for much less human error. It saves me about 30 minutes every day!

    Negative

    The only issue to deal with is that the system sometimes struggled with matching names from the parcel to those on the system. Upon a second try however, this is usually resolved.

    Read More...
  • Reviewer Name: Ryan E.
    Position: Property Manager
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent hand held device

    Updated: Oct 12 2021
    Summary

    Really fast and easy to use, we get over 400 parcels daily so works perfect.

    Positive

    The speed of logging all our parcels is efficient.

    Negative

    No cons so far.

    Read More...
  • Reviewer Name: Lynn J.
    Position: Marketing Specialist
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Secure, Authentic, and Committed Tracking Program

    Date: Feb 04 2021
    Summary

    Parcel Tracker is a program that avoids wastage or information loss. Also, the design focuses on safety and tracking of object without fail.

    Positive

    Parcel Tracker has a significant potential to track any business or individual procedure.
    Also, Parcel Tracker takes precise steps, which boost security protocols of a company.

    Negative

    Parcel Tracker has a lot of hidden features, which unless better training or experience is impacted, there can be hard encounters.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Customer Service Advisor
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Parcel Tracker Review

    Date: Nov 17 2021
    Summary

    Overall, parcel tracker is a game changer and will definitely be an invaluable asset to any business.

    Positive

    Easy to use with a very user friendly interface that allows you to process and monitor your parcels quickly and accurately.

    Negative

    Sometimes the tracker isn't able to scan the recipients details accurately but this is only happens very rarely.

    Read More...
  • Reviewer Name: Gemma P.
    Position: Operations Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Made our life much easier!

    Date: Mar 05 2021
    Summary

    The product is very simple however, has solved a big issue for us in handling 100's of parcels in a week.

    The tech support has been excellent - a process made simple - would definitely recommend!

    Positive

    Very user friendly. Parcel Tracker has increased productivity as teams are not spending time processing parcels in the same way.
    The software has made the process much smoother for our students to collect parcels as they are instantly notified of how many parcels they have in reception with a full log.
    Great product!

    Negative

    Cannot fault the product as it has made out life easier.

    Read More...
  • Reviewer Name: Micheala O.
    Position: Scheme Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great product!

    Date: Mar 05 2021
    Summary

    My site team really like using this product it has made their jobs a lot easier and a lot less time consuming.

    Positive

    Deepfinity parcel tracker has halved the time taken to log all of our residents post.

    I really like the online Admin feature for adding new residents and changing resident details quickly and easily.

    Negative

    Would like to see an Offline feature as if the internet drops out we get some residents not receiving their QR code.

    Read More...