Parcel Tracker Mailroom Reviews

What I enjoyed, about this App, was just how easy, and fast it was to utilize it on my cellphone for purpose of daily incoming chemicals and any other type of UPS, FedEx, and DHL big or small deliveries that our department would received for our researcher staff, in the field of Biology.

Our lab members have shared their experience that they enjoyed the new system where is now paperless and no signature are required. Our lab members shared on how they enjoyed receiving an email confirmation once there package arrives to their floor. The accuracy is on point.

It also fast, and easy to back track the deliveries history, sometimes lab members misplace their package. It was a good demonstrate, and back it up with the history. Great job parcel tracker.

Paperless, no signature required, fast and easy to use on your cellphone. This apps is a time saver.

After using the app for almost 2 months. So far, we haven't come across any cons yet.

Definitely an asset! Would always choose this over any logging system I've used previously any day!!

We switched over to the system earlier this year & honestly it was the best decision ever! Makes logging over 500 parcels a day that much easier.

Sometimes the app can run if you scan too many in one go but that's easily fixed with sending notifications regularly!

It's fast and efficient.

I found the tracker very easy to use for both myself and the students involved.

There wasn't anything I didn't like about the tracker.

We introduced to our business approx. 6 months ago. This is a very easy to use software, which makes our parcel delivery process more professional and is well received by our customers.
Our business manages a lot of parcels for c100 customers, we have found that this is a really good addition to our business. The customers particularly like that they receive a notification with a photo of the parcel label. We feel more in control and can extract data from the system e.g. to see a particular customer parcel flows.

* Easy to log parcels received.
* Customer notification emails are very helpful & professional
* Able to monitor closely all received parcels, by customer if needed
* Support is first class, they really want to help you and improve their product. You raise an online chat and then speak to one of the developers that is genuine and interested to help you.
* We have the system installed on multiple devices, using both Desktop PCs & IPads to monitor.

No issues at all!

It has been brilliant, since having the app and the phone set up, we are signing in and out parcels within 20 mins which usually would have taken us a whole day to sing in parcels one by one and sign out.

The ease of using the app, notifying residents which gives a smoother exchange between the staff and residents.

Wish we had it sooner to help with notifying our residents faster.

Overall, I would certainly recommend using Parcel Tracker to people in any industry. I believe time is money, and PT will save you loads of time!

Sped up everything about tracking and collecting my packages. No longer had to go through the pains of manually tracking, just scan and go!

Some confusing user interface points that seem to be being addressed :)

Overall better than a manual system, but a few other areas need to be perfected to speed up the process.

Our previous manual system was very slow in processing parcels for residents. This definitely speeds up the collection process and informing residents a parcel has been delivered.

Sometimes scanning a label takes a long time and quicker to manually input the residents name.

We implemented Parcel Tracker at a large private accommodation and found that it improved our mail processing almost overnight. Great support from Arthur and the team, we'd definitely recommend it to others.

Parcel Tracker sports an easy-to-use interface, requiring minimal training. The photo reader is accurate and quick to pull up the correct individual for each address.

Automatic notifications to residents fast-track collection. The collection process is QR code driven, minimizing the need for extended administration.

Adding and managing team members + permission levels is initiative and simple to use.

When adding more than 15 - 20 parcels at a time the app can slow down, though this may be related more to the hardware than the software itself.

We love the software, it's been a game changer.

Our staff has saved so much time, parcels no longer get lost and everything runs smoothly.

It's super easy to use and just works every time. Point the camera at the parcel, press the button and bam, the parcel is logged and the relevant recipient is notified.

It's helped our front of house staff same so much time!

Software is great, it gets its job done. No complaints.

Really functional, great idea! The students are slowly getting used to changing over to something new, but it's great.

Easy! - So much better than any other previous methods that we have used before. I like the fact that we no longer have to get the students to register to get set up to get parcels.

A few too many steps for collection having to sign for it etc.

It's such a great app - super easy to use! it is so easy to show others how to use also and makes scanning mass parcels so easy during busy times!

It's is such an easy system to follow, makes it really simple for people to come down and collect parcels when they arrive. we can easily can them in and they are alerted to come and collect straight away.

When scanning a few parcels in it can be slightly slow, this is soon rectified by closing down the app and re-starting!

So quick and easy for both staff and customers! The process of sorting parcels is no longer a hassle. We receive a high volume of parcels daily and this app has saved so much time in processing them. The program itself and back office are very user friendly even for those who aren't as computer literate as others.

Quick and easy for both staff and our customers!
Extremely user friendly.
Speeds up the mail sorting process dramatically.
Support provision whenever we need it.

Yet to find any negatives with the app although we are fairly new.

It was a great experience overall, our team was new to the software and were able to adopt the practices very quickly into our daily tracking.

Using the Parcel Tracking software, our team was able to easily keep each team member updated on which packages were received and distributed.

No cons at the moment. It was great being able to utilize the additional accessories provided for maximum usage.

Overall Parcel Tracker helps by speeding up processing parcels so no more manually writing everything.

Quick and easy.

Scanning twice.

I love it. The process is so much easier than our previous parcel service.
And for our business it is saving a lot of time processing parcels for 270 students.

It's so adaptable for the business to use.
Straight forward through the processes and our international students can understand the process and it so easy with the QR code system on their phone.
It makes staffing the parcel deliveries safer and more secure also.
We can see the whole information needed to process to who the parcel belongs to.

Sometimes it goes to a default name rather than the person actually on the parcel but it's easy enough to search the correct name.

As a student accommodation of almost 300 rooms we receive a great deal of parcels every day. Previously our process was quite slow in recording and giving out parcels, sometimes taking up hours every day. Parcel tracker has sped this process up ten-fold, parcels are scanned in batches as they arrive and notify residents in real-time, the resident then provides reception with a QR code when collecting their parcel eliminating any confusion and speeding up the collection process. The app is easy to use and has a very user-friendly PC dashboard.

Love the quickness of processing our parcels.
The tracking system allows staff to look up discrepant parcel enquiries quickly on our dashboard.
Photographs of parcels allow quick locating of the parcels
Massive reduction in parcel enquiries, parcel tracker allows our residents to see when parcels have arrived in real time.

My only suggestion would be to set single scan as the default rather than double scan, other than that I am very happy.

Parcel Tracker is a very good system for packages specially in a student building when're many packages are received through the day so we can rely on this. The best thing is that we can use it from the convenience of our phone or also from a computer. The signature and QR process also smooths the process when getting packages picked up.

-Fast check of packages
-Easy to use it from the phone
-Convenience for residents when receiving notifications
-At the moment of giving the packages residents present a QR code which makes it really easy for staff to give it back
-Easy accès from a desktop computer as well
-The signature process is very efficient

-It takes too much time sometimes to update when a package is pick up.
-It confuses the name of residents and their apartments.

Smooth and easy scanning, saves time. Only drawback being the collection side of the process- but this is minimal.

Using this at work every day is a breeze!
The camera is ultra sensitive to all types of parcels, and this saves us typing out repetitive emails every day.

The process is super simplified.

The only tough part of the process is finding out which parcels are held, and checking them as collected if someone doesn't bring their code.

Overall, I highly recommend Parcel Tracker Mailroom. Very easy to use and It keeps improving! you can monitor and generate reports or statistics for deliveries at your fingertips.

It's very convenient to use. Easy to scan and has real-time updates that make our lives easier and you can use this platform via phone so you can get updates anywhere you are. on top of it, it's one of the fastest processing and collection of parcels that I know.

Parcel Tracker Mailroom is really a good tool to use, maybe the only no so good comment for this is when I first start using it. They only have limited training materials to guide me and I needed to search for more guides online to fully understand them but things get better as I use them every day

Overall I think parcel tracker is easy to use and very easy to understand meaning if someone needed to take over it is very simple on what they need to do. Students haven't had issues with parcel track.

The thing i like most about parcel tracker is, it takes an image of the parcel each time. Parcel Tracker is 99% of the time accurate with logging how many parcels have been collected already. It is easy to change someones details.

The scanning does take quite a while to scan any barcode to notify the tenant.
Usually having to type their details out which can be time consuming. We have had issues previously where emails are sent to students but its showing old parcels.