ServiceNow Integrations

The Qualtrics XM Platform™ serves as a comprehensive solution for teams, departments, and entire organizations to oversee four essential business experiences: customer, product, employee, and brand, all integrated into a single platform. More than 10,000 organizations globally, including a striking 75% of Fortune 100 companies and 99 of the top 100 U.S. Business Schools, utilize Qualtrics to design products that resonate with consumers, foster customer loyalty, cultivate an outstanding workplace culture, and establish memorable brands. By tuning into customer feedback, you can bridge experience gaps and boost both loyalty and sales. With the advanced capabilities of Qualtrics' Customer XM, you gain access to cutting-edge listening technologies, predictive analytics for business intelligence, and actionable insights to promptly address gaps in customer experience. This holistic approach enables organizations to comprehensively understand their customers, allowing for strategic actions that can lead to impactful results and long-term success. Ultimately, leveraging such robust capabilities can transform how businesses engage with their customers and enhance overall performance.

Fuze is recognized as the foremost global platform for cloud-based communication and collaboration specifically designed for enterprises. It simplifies the complexities of managing traditional communication systems, guaranteeing outstanding voice clarity and dependable service with unlimited calls to over 110 countries through more than 50 carriers, making it particularly advantageous for businesses with a strong international footprint. With a decade of expertise in assisting clients globally, we provide a strategic framework to enhance the advantages of your Fuze implementation. This all-encompassing application works seamlessly across different locations and devices, offering valuable insights into user engagement, usage patterns, and overall organizational productivity. Elevate your communication strategies with the leading cloud platform that combines unified voice, high-definition video conferencing, real-time messaging, content sharing, and contact center solutions in one comprehensive package, transforming the way teams work together and interact. By adopting Fuze, you not only embrace the future of communication but also unlock the full capabilities of your enterprise, paving the way for enhanced collaboration and efficiency.

6clicks simplifies the implementation of your risk management strategies and facilitates compliance with standards such as ISO 27001, SOC2, PCI-DSS, HIPAA, NIST, and FedRamp. Numerous organizations trust 6clicks to establish and automate their risk and compliance frameworks while enhancing their auditing processes, vendor risk assessments, and overall incident management. You can easily import various standards, regulations, templates, and laws from an extensive content library, leverage AI capabilities to reduce manual tasks, and seamlessly connect 6clicks with over 3,000 familiar applications. Designed to cater to diverse business needs, 6clicks is also advantageous for consultants, offering a white label option and a premium partner program. Since its inception in 2019, 6clicks has expanded its presence with offices located in the USA, UK, India, and Australia, showcasing its global reach and commitment to enhancing risk management solutions.

Jira Service Management, previously known as Jira Service Desk, equips Dev/Ops teams to operate at a rapid pace, enabling them to swiftly adapt to business shifts while delivering exceptional service experiences for both customers and employees. Customize Jira Service Management to meet your unique requirements, allowing every team member—from IT to legal and HR—to establish a service desk in no time and scale it as necessary. Experience the benefits of providing outstanding service rapidly, free from the complexities and expenses often associated with traditional ITSM solutions. This open and collaborative platform facilitates work tracking across the entire organization. You can seamlessly connect issues in Jira and integrate data from various software development tools, enriching your IT support and operations teams with valuable contextual insights for immediate incident response, request management, and change implementation. Additionally, you can mitigate risks and enhance customer outcomes, expediting essential development tasks, reducing reliance on manual processes, and implementing changes swiftly while maintaining a comprehensive audit trail for each modification. By leveraging these capabilities, organizations can foster a more agile and efficient environment that ultimately leads to better service delivery.

Stay alert and proactive when handling incidents in Development and Operations. Quickly notify the relevant team members, reduce response time, and avoid alert fatigue. Opsgenie acts as a modern incident management tool, ensuring that critical incidents are addressed without delay and that designated team members take the appropriate actions promptly. The platform gathers alerts from your monitoring systems and custom applications, sorting each notification by its relevance and urgency. On-call schedules are set up to make sure that the right personnel receive alerts through various communication channels such as phone calls, emails, SMS, and mobile push notifications. If an alert is not acknowledged, Opsgenie automatically escalates the issue, guaranteeing that it receives the attention and response it requires. Take advantage of a free trial to test its features. By implementing Opsgenie, teams can significantly improve their incident response processes and create a more streamlined operational environment, ultimately leading to better service delivery and user satisfaction.

Simpplr stands out as the premier platform for enhancing employee experiences through the power of AI. Companies implement our solutions to create tailored experiences that motivate and connect their workforce. No matter the work environment, Simpplr empowers individuals to thrive and reach their full potential. Our commitment to innovation ensures that employees feel valued and engaged in their roles.

Cipherise provides developers with a robust framework for creating intuitive authentication systems. With our solution, users will enjoy an exceptional experience that prioritizes security without complexity. Multi-Factor Authentication (MFA) combines simplicity with high security, allowing users to authenticate without the hassle of complex passwords. Forget about juggling complicated usernames or the risks of credential sharing. Our Omni Channel approach ensures a seamless user experience across all devices, whether mobile, tablet, laptop, or PC. This innovation effectively mitigates the threat of hackers targeting centralized credential repositories. Bi-Directional authentication enhances security by requiring services to verify users before they authenticate themselves. Additionally, our Mobile Native feature protects your valuable intellectual property and content, making it effortless for customers to register and access your materials from any device they choose. Overall, the combination of these features creates a secure and user-friendly authentication environment that benefits both developers and users alike.

Transform and expedite your workflows with Acrobat Sign, the exclusive e-signature platform that merges the powerful features of Adobe Acrobat into one cohesive solution. Whether you're on a mobile device or desktop, you can easily access and sign Acrobat PDF documents from anywhere. Your recipients enjoy an effortless signing experience, as there is no requirement for downloads or registrations. The complimentary Adobe Scan mobile app allows you to conveniently scan and upload PDFs directly from your device. Join a community of over 500,000 organizations that are improving their customer interactions through the benefits of electronic signature technology and Acrobat PDF capabilities. Adobe streamlines the processes of creating, editing, collaborating, e-signing, and sharing PDFs across all devices. You have the flexibility to select from various scalable document signing options customized to your unique business needs, whether you require comprehensive PDF document management or not. As the favored e-signature solution for Microsoft, Acrobat Sign integrates flawlessly with a wide array of Microsoft applications, enabling you to send and sign PDFs without disrupting your workflow. This seamless integration not only enhances productivity but also ensures that your tasks are handled efficiently and effectively. Discover the power of Acrobat Sign and watch your efficiency soar as you embrace modern digital solutions.

Boost your efficiency with a professional-grade email and calendar solution designed for businesses. Exchange allows for seamless collaboration on crucial documents while providing an organized inbox that prioritizes important messages and adapts to your personal work style, enabling you to handle tasks with greater effectiveness. Enjoy a tailored inbox equipped with valuable features, alongside a more organized approach to managing and responding to emails. The enhanced search capabilities yield faster and more thorough results, and the integration of Add-ins presents robust customization options that connect you to modern services and internal business tools. Moreover, improve your scheduling experience with an advanced calendar system that goes beyond basic appointment management by automatically extracting information from emails, such as flight confirmations and hotel reservations, while also suggesting venues based on your geographical position. Microsoft Exchange Online serves as a reliable and secure hosted email solution for businesses, prioritizing the safeguarding of your data with sophisticated security protocols. When these powerful tools are combined, they create a streamlined workflow that not only enhances productivity but also inspires your team to think more creatively and collaborate more effectively. This innovative approach to communication and scheduling can significantly transform how your organization operates.

Established in 2008 by a group of professionals specializing in customer support, TeamSupport has developed its ticketing and live chat solutions based on the principle that customers are essential to any business's success. Throughout the past twenty years, we have evolved with our clients, providing cutting-edge solutions designed to enhance their workflows, improve efficiency, and ultimately ensure high customer satisfaction rates. Our commitment to innovation is reflected in our ongoing integration of new AI and automation features, which enable support agents to reduce time spent on repetitive tasks. This focus allows them to dedicate more energy to nurturing robust customer relationships, fostering business growth and sustainability for the long term. As technology continues to advance, we remain dedicated to empowering our clients through strategic enhancements in their support processes.

In collaborating with firms in regulated sectors, we have discovered that many find the execution of GRC (Governance, Risk, and Compliance) tasks to be not only labor-intensive but also ineffective. To address this challenge, we developed AdaptiveGRC, a holistic solution specifically designed to seamlessly integrate governance, risk, and compliance processes. The key differentiator between achieving success and facing setbacks lies in your capacity to swiftly and efficiently gauge, oversee, and manage your GRC activities. This innovative tool minimizes manual labor, allowing you to concentrate on what truly matters for your organization. AdaptiveGRC encompasses various modules, including: a. Internal Audit, which enhances your audit planning, execution, and outcome assessment. b. Risk Management, which facilitates risk oversight in line with established guidelines, enables you to define and monitor treatment strategies, and provides visual insights into risks. c. A Compliance Module that simplifies and hastens the management of multiple regulatory requirements without redundant efforts, and much more. Whether you opt for an individual module or the entire suite of solutions, your organization stands to gain significant operational efficiencies and immediate access to management reports. If you find yourself overwhelmed by spreadsheets and lacking in automation, we invite you to schedule a consultation with our specialists so we can tackle these challenges together and optimize your GRC processes.

Joining or hosting video meetings is a breeze with just a single click. If you have existing video conference room setups, the Zoom Conference Room Connector lets you seamlessly connect to Zoom Meetings from systems like Polycom or Cisco that use SIP and H.323 protocols. Designed for contemporary needs, Zoom Rooms delivers an exceptional experience in conference spaces. It effectively tackles the three primary challenges faced in meeting rooms: scheduling a meeting, initiating a meeting, and ensuring smooth operations. With outstanding video quality on desktops, mobile devices, and room systems, participants can swiftly join meetings with both audio and visual capabilities. Furthermore, with just one click, you can share content wirelessly, ensuring that meetings are secure and free from interruptions. This enterprise-grade collaboration tool integrates wireless sharing directly into your conference room setup. Additionally, Zoom Rooms facilitates the sharing of multiple desktops simultaneously within a single room and provides a range of wireless sharing options for guests, enhancing overall collaboration. The combination of these features results in a streamlined and efficient meeting experience for all users involved.

PerfectApps empowers you to design fully tailored no-code solutions independently. Experts in various fields can create enterprise-grade web applications, forms, and reports in a matter of days or weeks, eliminating the lengthy coding process. With a user-friendly visual designer, you can effortlessly drag and drop ready-made components onto a canvas to construct your entire application. This no-code methodology effectively eliminates coding as an obstacle between innovative ideas and practical solutions. The advantages of this approach are significant: Accelerated Delivery. Organizations gain enhanced agility, allowing them to implement solutions more swiftly to meet essential operational requirements. The speed of no-code development is estimated to be ten times that of conventional methods (Forrester, 2019). Increased Accessibility. Subject matter experts can independently create their own web applications without programming knowledge, alleviating the strain on already busy IT departments. By 2022, the demand for application development is expected to exceed IT's ability to supply by a factor of five, as reported by Gartner. Cost Efficiency. The process of app development can be decentralized across the organization, leading to lower overall operating expenses and heightened productivity. Businesses have indicated that employing no-code app builders can lead to a remarkable 74% reduction in development costs (Forrester, 2020). Furthermore, as organizations increasingly adopt this innovative approach, the potential for streamlined operations and enhanced collaboration grows exponentially.

Splashtop Remote Support is a comprehensive remote support, remote access, and endpoint management platform designed to help IT teams securely troubleshoot, monitor, manage, and support computers and mobile devices across distributed environments. The platform provides both attended and unattended remote access capabilities for Windows, Mac, Linux, iOS, and Android devices, allowing technicians to connect quickly through session codes or managed endpoint access. Splashtop enables IT professionals to remotely control devices, perform troubleshooting, elevate sessions to administrator privileges, reboot and reconnect systems, access background management tools, and collaborate with multiple technicians during support sessions. The platform includes built-in communication tools such as in-session chat and voice calls that improve interaction between technicians and end users during remote support workflows. Splashtop also integrates with major PSA ticketing and IT service management platforms including Zendesk, Freshservice, Freshdesk, Jira, Spiceworks, and Microsoft Teams, helping organizations streamline ticket handling, workflow automation, and support operations. In addition to remote support, the platform offers Autonomous Endpoint Management features that allow businesses to automate patch management, deploy software updates, monitor device health, manage vulnerabilities, track hardware and software inventory, and enforce centralized endpoint policies across distributed systems. Splashtop places strong emphasis on security through end-to-end encryption, two-factor authentication, endpoint MFA, IP whitelisting, session audit logging, cloud recording, secure cloud and on-premises hosting, and compliance with standards such as SOC 2, SOC 3, ISO/IEC 27001, and GDPR.

Etsy functions as a global marketplace that focuses on distinctive and creative products. In this lively environment, shoppers can discover a wide range of remarkable items, including unique handcrafted treasures and valued vintage collectibles. As automation becomes increasingly prevalent, we emphasize the importance of preserving human interactions at the heart of commerce. This dedication has inspired us to cultivate a supportive space where creativity can thrive, driven by the enthusiasm of individuals. We enable our community of sellers to turn their ideas into successful businesses, creating opportunities for growth and innovation. Our platform effectively connects these sellers with numerous buyers in search of original and meaningful gifts, perfect for celebrating life's special occasions. Additionally, as a company, we are devoted to upholding our fundamental values while advocating for sustainability and responsible practices, striving to make a positive impact beyond our immediate operations. Through our efforts, we aspire to foster a sense of belonging and encourage collaboration, ultimately believing in the transformative power of community and creativity to build a brighter future for everyone.

Igloo Digital Workplace allows you to unify all your applications to enhance your digital workspace experience. With Igloo, employees can conveniently access all necessary tools from one location. It integrates effortlessly with your essential business platforms and applications. As a frontrunner in digital workplace solutions, Igloo empowers organizations to evolve their intranets into engaging digital hubs that foster communication, knowledge sharing, collaboration, and a strong company culture. Every solution offered by Igloo is accessible from any location, completely cloud-based, and optimized for mobile use. Additionally, it seamlessly connects with the key enterprise systems and cloud applications utilized by your organization. By consolidating all information, Igloo serves as a reliable source of truth, promoting a more productive and engaged workforce while also enhancing overall organizational efficiency. This capability ultimately leads to improved employee satisfaction and performance across various departments.

Accessing computers remotely has become both easy and secure for individuals and teams alike. Now, you can retrieve all your business data and applications from virtually any location, at any time, using any device. Key Features and Advantages * Extensive Device Compatibility – You can remotely connect to your Mac or Windows computer from various devices, including Mac, Windows, or iOS. * Effortless Setup - Just sign up and install the application on your devices to get started! * User-Friendly Interface - The intuitive gestures and menu design provide a seamless experience, including support for multiple display devices. * Exceptional Performance - Utilizing patented streaming technology, it delivers high-quality 3D graphics, HD video, and synchronized audio for a captivating user experience. * Connect from Anywhere – Advanced optimization techniques ensure reliable connections, even when operating over lower bandwidths such as 3G or 4G. * Robust Security - With SSL and AES256-bit encryption support, you can be confident that your sessions remain secure. In today’s digital world, having reliable remote access not only enhances productivity but also ensures that you can work efficiently from any location.

Customer-focused businesses strive to identify the challenges that hinder their clients' experiences, yet developing an effective data-driven plan to resolve these concerns can be quite challenging. Keatext facilitates this process by evaluating customer feedback, providing AI-driven insights on priority issues, and compiling this information into a shareable report. By assessing both the strengths and weaknesses of your customer experience, you can understand how they impact overall satisfaction levels. The AI-generated recommendations will highlight the most pressing concerns that need attention. Additionally, you can generate an executive summary using advanced language-generation tools to present Keatext's findings in an easily digestible format. Furthermore, a customizable dashboard allows for the monitoring and identification of trends in customer satisfaction over time. Lastly, Keatext offers seamless integration with popular platforms like Zendesk, Surveymonkey, ServiceNow, and Qualtrics to enhance your analysis.

Replicon is an enterprise-grade, AI-powered platform designed to solve the most critical challenges around time tracking, workforce management, project visibility, and labor cost optimization. With its configurable architecture and intuitive experience, Replicon supports businesses across every industry — from tech and consulting to manufacturing, education, and government. Our intelligent timesheets capture time automatically via web, mobile, or integrations with calendar and productivity tools. Real-time notifications and smart suggestions ensure compliance and consistency. Replicon’s robust project tracking tools let you manage budgets, allocate resources, and track progress with granular control. It’s ideal for both billable and non-billable work — whether internal or client-facing. Built-in labor law compliance, multi-location support, and flexible approval chains make Replicon suitable for global operations. Advanced analytics and dashboards provide actionable insights into utilization, profitability, wage costs, and revenue leakage — helping leaders improve performance and forecast with confidence. Replicon seamlessly integrates with your ERP, HR, CRM, and payroll systems — bringing together your time, pay, and performance data into one intelligent platform. Whether you're a department or an enterprise, Replicon scales to your needs, enhances accountability, and helps you make data-driven decisions — all while freeing teams from manual processes.

MineOS is a user experience-centered data privacy solution that understands the challenges of compliance work historically faced by organizations. Our automated platform, which requires no coding, can be operational within a single day, providing businesses with extensive data mapping and classification capabilities that connect seamlessly with numerous widely-used data sources, uncovering almost all of a company's data assets. Enhancing the processes of data mapping and classification facilitates more efficient management of Data Subject Rights, risk evaluations, and enforcement of data policies. Streamline your compliance efforts while fostering trust with your consumers. Experience the difference with MineOS.ai.

Monitoring IT performance extends beyond simply tracking CPU, memory, and network usage. With eG Enterprise, the focus shifts to enhancing the user experience, which becomes a pivotal element of your IT management and monitoring approach. This platform provides the capability to evaluate users' digital experiences and offers comprehensive insights into the performance of the entire application delivery pipeline—from the underlying code to user interactions, encompassing both data centers and cloud environments—accessible through a unified interface. Additionally, eG Enterprise allows for the correlation of performance metrics across various domains, enabling proactive identification of underlying issues. Leveraging machine learning and analytical tools, IT teams can make informed decisions regarding optimization and resource allocation for anticipated growth. Consequently, this leads to more satisfied users, heightened productivity, increased IT operational efficiency, and measurable business returns. Moreover, eG Enterprise is versatile in deployment, being available for both on-premise installation and as a Software as a Service (SaaS) offering. Start your journey towards enhanced IT performance by signing up for a free trial of eG Enterprise today, and experience the transformation firsthand.

Adobe Document Cloud provides top-notch solutions for managing PDFs and electronic signatures, enabling the conversion of conventional document workflows into efficient digital formats. Teams can easily oversee documents, tasks, and workflows across multiple devices and screens, fostering productivity from virtually any location and at any time, all while integrating seamlessly with familiar Microsoft and enterprise tools. You can access your PDFs from anywhere, facilitating effortless sharing with colleagues and clients. With Acrobat Pro DC, reviewing reports on a smartphone, editing proposals on a tablet, and giving feedback on presentations via a web browser can all be done swiftly, ensuring that productivity remains uninterrupted. Adobe Sign streamlines the digital signature process, allowing users to easily draft, route, and secure legally binding agreements in a matter of moments. This efficiency not only improves the onboarding experience for new hires but also expedites the approval of applications for individuals, significantly speeding up the completion of intricate workflows. Consequently, both personal and business operations experience a remarkable boost in efficiency, paving the way for a more effective and responsive working environment. Ultimately, the integration of these tools empowers users to achieve their goals with greater ease and speed than ever before.

Resemble AI is a multimodal generative AI security platform that enables organizations to generate, verify, and detect synthetic media across audio, image, and video formats. The platform is designed to address the growing risks associated with deepfakes, AI-generated impersonation, and synthetic media fraud. Resemble AI combines advanced deepfake detection, voice AI generation, watermarking, and media verification technologies into one unified security ecosystem. Users can upload media files and receive detailed detection analysis that explains why content may be identified as manipulated or authentic. The platform’s voice synthesis and cloning capabilities include built-in watermarking at the point of creation, helping organizations maintain provenance and authenticity before media leaves their infrastructure. Resemble AI also provides invisible and permanent watermarking technology that remains attached to audio, image, and video files across distribution channels. Its deepfake detection models are designed to identify synthetic content generated by more than 160 AI models while supporting multiple media formats including WAV, MP3, FLAC, M4A, WEBM, and OGG. Organizations can deploy the platform in cloud or on-premises environments to meet enterprise security, compliance, and infrastructure requirements. Resemble AI supports use cases such as executive impersonation prevention, identity verification, KYC workflows, dispute validation, voice agent protection, and media authentication. The platform includes specialized products like Chatterbox Turbo, DramaBox, Resemble Detect, Resemble Identity, and Resemble Watermarker to support AI voice generation and deepfake security operations. Resemble AI also publishes threat intelligence resources and deepfake incident research to help businesses stay informed about evolving synthetic media threats.

Faddom makes it simple to understand your IT environment by creating always-updated maps of your infrastructure. It works without credentials, agents, or installs, passively analyzing traffic to show how everything connects across on-prem and cloud. IT teams use Faddom for migration planning, documentation, security auditing, and operational troubleshooting. It deploys quickly and requires no ongoing maintenance. With Faddom, you get a complete view of servers, applications, and communication paths, automatically, securely, and in real time.

The Dynatrace software intelligence platform transforms organizational operations by delivering a distinctive blend of observability, automation, and intelligence within one cohesive system. Transition from complex toolsets to a streamlined platform that boosts automation throughout your agile multicloud environments while promoting collaboration among diverse teams. This platform creates an environment where business, development, and operations work in harmony, featuring a wide range of customized use cases consolidated in one space. It allows for proficient management and integration of even the most complex multicloud environments, ensuring flawless compatibility with all major cloud platforms and technologies. Acquire a comprehensive view of your ecosystem that includes metrics, logs, and traces, further enhanced by an intricate topological model that covers distributed tracing, code-level insights, entity relationships, and user experience data, all provided in a contextual framework. By incorporating Dynatrace’s open API into your existing infrastructure, you can optimize automation across every facet, from development and deployment to cloud operations and business processes, which ultimately fosters greater efficiency and innovation. This unified strategy not only eases management but also catalyzes tangible enhancements in performance and responsiveness across the organization, paving the way for sustained growth and adaptability in an ever-evolving digital landscape. With such capabilities, organizations can position themselves to respond proactively to challenges and seize new opportunities swiftly.

BrainStorm is an enterprise adoption platform that helps organizations translate investments in AI, SaaS, and workplace technology into measurable changes in user behavior. The platform combines learning, communications, personalization, behavioral triggers, surveys, reporting, and adoption analytics to support ongoing technology enablement rather than one-time training programs. BrainStorm uses its ADOPT framework to structure change across Awareness, Desire, Orientation, Participation, and Transformation, with the goal of making new behaviors part of everyday work. Adaptive workflows personalize learning according to characteristics and actions such as employee role, hire date, learning preferences, survey responses, email opens, and video completions. Triggers and branching can automatically modify each user's experience as their behavior, engagement, or responses change. Multi-channel campaign flows reach users through email, Microsoft Teams, and the BrainStorm portal without requiring organizations to introduce another primary workplace application. Administrators can monitor adoption through reporting covering software usage, content performance, user engagement, monthly active usage, assessments, events, surveys, and communication performance. AI Insights Reporting also allows administrators to request reports in natural language using information already tracked within the platform. BrainStorm provides prebuilt content packs covering AI productivity, AI security, ChatGPT, Claude, Microsoft 365 Copilot, Microsoft 365, Google Workspace, security awareness, and other widely used business technologies. Organizations can apply the platform to AI adoption, security awareness, enterprise software adoption, change management, remediation, customer onboarding, customer success, and customer education initiatives.

Endpoints can be adjusted to facilitate a seamless two-way synchronization between applications, eliminating the necessity for any migration. This capability ensures that all connected applications maintain a unified data perspective, enhancing the user experience across various platforms. Whether you're managing hotels, restaurants, spas, accounting, or research, we can accommodate your needs with our extensive integration options. If it exists, we can integrate it. With thousands of pre-existing connectors at our disposal and the ability to swiftly create new ones using our cutting-edge Assembly Editor®, we are able to provide comprehensive integrations at a pace unmatched by competitors. System integrators are also available to assist in designing the architecture of your integration, automating processes, training personnel, and managing the entire integration project from start to finish, ensuring a smooth implementation. This collaborative approach not only streamlines the integration process but also promotes long-term sustainability and efficiency across your operational framework.

XCALLY offers a user-friendly, scalable, and quickly deployable Omnichannel Contact Center solution. This software comes equipped with a variety of essential tools that support call center operations alongside its Omnichannel features. Key components include an IVR designer, a predictive dialer, scripting tools, dashboards, real-time panels, and analytics tailored for administrators and supervisors. Additionally, it supports WebRTC, a Windows Softphone, and a unified Web GUI for agents. Furthermore, XCALLY can seamlessly integrate through APIs with numerous external products and technologies, such as CRM systems, ticketing platforms, AI applications, bots, and text-to-speech services, enhancing its versatility and functionality. This allows organizations to create a customized and efficient customer service environment.

SV3 is a certified cloud-based software under the SAFETY Act, designed to provide secure access for visitors, vehicles, and vendors alike. This reliable access management program guarantees safe operations in various settings, from the loading dock to the lobby, whether in a building, warehouse, or a multi-tenant facility. By implementing SV3, organizations can enhance their security protocols and streamline their operational processes effectively.

Nirad Networks stands at the forefront of SD-WAN solutions, empowering enterprises on a global scale with its cutting-edge technology. Our offerings, equipped with both integrated 4G and 5G capabilities, are designed for versatile indoor and outdoor configurations, ensuring seamless connectivity for your business at all times. With our Future-Ready Multi-SIM devices, which are 5G-ready, we provide unmatched flexibility, scalability, and adaptability, allowing your network infrastructure to remain ahead of the curve in a rapidly evolving digital landscape. As a proud supporter of the 'Make in India' initiative, Nirad Networks is dedicated to producing high-quality products that meet Class 1 standards, while also utilizing active components sourced from non-border countries. This dedication not only complies with the requirements of various Telecom and Government Projects but also underscores our commitment to delivering reliable solutions, positioning Nirad Networks as a globally competitive brand that retains its distinctly Indian essence. Furthermore, our emphasis on quality and innovation reflects our mission to drive progress in the telecommunications sector.

Canfigure is an adaptable software platform designed to automate various business processes and workflows efficiently. Its pre-designed modules encompass Asset Management, Computerized Maintenance Management System (CMMS), Configuration Management Database (CMDB), Service Desk, Change Management, Equipment Management, and Test Validation, allowing for a flexible combination of modules tailored to meet specific organizational needs. Our expertise lies in transitioning businesses from reliance on Excel spreadsheets or outdated legacy systems for managing essential data to a unified, user-friendly, and economical solution that empowers you to take charge of your information. Additionally, Canfigure offers distinctive customization features that enable administrators to make system adjustments independently, eliminating the need for vendor assistance and minimizing ongoing costs. This unique capability not only enhances operational efficiency but also fosters a more agile response to changing business requirements.

Fieldcode is an AI-powered Zero-Touch Field Service Management platform designed to automate field service operations from request to resolution. With a strong focus on IT and Telecom service providers, Fieldcode helps organizations run their own engineers, subcontractors, and service partners as one workforce. Zero-Touch Dispatch automates routine scheduling and dispatching based on technician skills, availability, location, priority, SLA requirements, required parts, and other service criteria. Routine work can move through the service process automatically while dispatch teams retain control of exceptions requiring human decisions. One Workforce enables service providers to plan own engineers, subcontractors, and service partners within the same environment, with a common view of scheduled work, capacity, and SLA requirements. SLA + Parts Logistics connects service commitments with field execution. SLA monitoring and escalations help identify service risks, while parts logistics and PUDO coordination help synchronize required spare parts with technician visits. Fieldcode supports IT service operations including break/fix, IMAC, device swaps, installations, maintenance, and multi-site support. Telecom use cases include FTTH/FTTx, CPE, network maintenance, and fault restoration. Additional capabilities include route optimization, offline mobile workflows, customer self-service, asset and inventory management, AI-powered service actions, and integrations with ITSM, ERP, CRM, OSS/BSS, and other business systems. Built on 25+ years of IT field service experience, Fieldcode is developed, hosted, and supported in Europe.

TestCollab is a secure, AI-powered test management platform that helps QA, development, and product teams improve software quality with less manual effort. It centralises test cases, test plans, executions, requirements, milestones, reusable suites, defects, and release activities so every team member can see what needs to be tested, assigned, fixed, or approved. QA Copilot helps speed up test creation from Jira issues, requirements, screenshots, PDFs, URLs, and code context, and also supports test case automation by converting scenarios into automation-ready steps. TestCollab integrates with Jira, GitLab, GitHub, Azure DevOps, and other tools for requirements management, defect tracking, CI/CD, and automation reporting. Teams can comment directly on test executions, assign work to testers, track sprint quality, view trends, identify weak areas, estimate testing effort before releases, and prioritise quality risks early. With custom fields, workflows, templates, roles, dashboards, reports, SSO, 2FA, audit logs, and SOC 2 Type II compliance, TestCollab gives teams better visibility, collaboration, and release confidence.

ZigiOps is a no-code integration platform designed to connect enterprise systems and enable secure, real-time data synchronization across hybrid environments. It helps organizations streamline workflows, reduce manual effort, and eliminate human error by automating data exchange between ITSM, DevOps, Monitoring, Cloud, and CRM tools. Teams can rapidly configure integrations using pre-built templates and UI-based logic, allowing integrations to be set up, modified, and deployed in minutes without coding. ZigiOps supports cloud and on-prem environments with secure authentication and proxy support, making it suitable for complex enterprise infrastructures. The platform synchronizes data in real time while preserving referential integrity and data consistency across systems. ZigiOps does not persist or store any data in transit, helping organizations meet strict security and compliance requirements even during system outages. Built for advanced automation, ZigiOps extends workflows across multiple systems and domains with full API utilization. Dynamic data transformations, conditional logic, and advanced filtering enable support for complex enterprise use cases. Its distributed, fault-tolerant architecture is designed to scale reliably for large enterprise deployments, ensuring high availability and operational resilience.

Getscreen.me is a cloud-based software that enables users to access their desktops remotely from any location using a straightforward link through their web browser. Its instant support feature facilitates a rapid connection to a user's computer, allowing for efficient troubleshooting of issues as they arise. For those who require frequent access, it offers the option to set up permanent connections, which not only saves time but also enables users to directly communicate with customers or engage in chat discussions. Larger organizations can benefit from the ability to establish teams, fostering collaboration under a shared account. Moreover, Getscreen.me prioritizes security by employing the HTTPS protocol with AES encryption to protect user data. It incorporates sophisticated algorithms designed to identify and prevent unauthorized attempts to guess passwords and access one-time links. Additionally, the service boasts seamless integration with widely-used platforms such as Google Chrome Extension, Telegram, and Jira Service Desk, along with support for HTTP API, further enhancing its versatility for business needs. This comprehensive approach ensures that users can rely on Getscreen.me for secure and efficient remote desktop connections.

BCMLogic Next represents a groundbreaking, API-driven solution designed specifically for organizations that have outgrown the constraints of conventional, inflexible GRC tools. This platform meets the modern demands of Digital Operational Resilience (DORA) and NIS2 by decoupling complex GRC business logic from the user interface, thus serving as a "resilience engine" that seamlessly integrates with your existing enterprise systems. Why Choose BCMLogic Next? Unlike legacy GRC frameworks that often function as "compliance graveyards," BCMLogic Next provides a dynamic, domain-specific architecture. Whether your priorities lie in automating Business Continuity, managing Third-Party Risk, or refining Internal Audits, you can effortlessly embed these vital processes within your own applications, portals, or CI/CD workflows, enhancing overall efficiency. Key Functional Modules: The platform includes Advanced TPRM (Third-Party Risk Management), Flexible BCM & BIA, a Multifaceted Risk Engine, Incident & Crisis Management, and Audit & Compliance Automation features. Transform your GRC strategy from simply fulfilling compliance obligations into a competitive advantage that drives organizational growth. By adopting BCMLogic Next, you are not just investing in a tool; you are committing to a future where resilience and flexibility are integral to achieving operational excellence and navigating challenges effectively.

Jamf Pro is an Apple device management solution crafted to streamline the management process, ultimately fostering productivity and creativity among end users while assisting IT professionals. This comprehensive tool enhances the management of Apple devices by fulfilling the need for cohesive ecosystem oversight. With a variety of functionalities, Jamf Pro simplifies the deployment of devices, offers insightful inventory analysis, and facilitates prompt responses to security vulnerabilities, ensuring a secure and efficient operating environment. Additionally, the platform's user-friendly interface contributes to a more intuitive experience for both IT staff and end users.

Help Desk Migration is an innovative software solution that enables businesses worldwide to transfer their data seamlessly using a dependable and secure data import tool. With the Migration Wizard, users can transfer a variety of entities effortlessly, eliminating the need for complex codes or scripts. This tool ensures that the relationships between tickets and other entities are preserved throughout the migration process. By automating data transfers, it saves users from the lengthy hours typically spent on manual data input. Additionally, the Migration Wizard is user-friendly, ensuring that ticket field mapping is executed without complications. Security is a top priority for Migration Wizard, as it incorporates advanced measures to safeguard data centers against physical threats. Help Desk Migration also provides potential clients with a chance to experience the migration process firsthand through trial options. Furthermore, they offer comprehensive online support to assist users throughout their migration journey. The software is compatible with numerous help desk systems, making it a versatile choice for various organizational needs. This level of support and functionality enhances the overall user experience, ensuring a smooth transition for all clients.

A user-friendly configuration interface for Nagios or Naemon is available, tailored for both large corporations and small to medium enterprises. This monitoring solution enables the oversight and administration of all servers, applications, and systems from a single platform, catering to everything from extensive data centers to essential IT service providers. openITCOCKPIT enhances clarity and thorough monitoring of your entire IT landscape, featuring a modular design that supports reporting, event correlation, and clustering within a straightforward web interface. With the aid of service and host templates, seasoned administrators can streamline their workflow, allowing them to allocate more time to other crucial tasks. Additionally, the integration of external systems is simplified through the use of a REST API. By bridging the gap between monitoring and configuration, openITCOCKPIT empowers users to swiftly view the status of their monitored hosts and services in Naemon/Nagios right after exporting their configuration, enabling immediate edits for optimized performance. This innovative approach fosters a more integrated management experience for IT professionals.

EdCast offers an all-encompassing talent experience suite designed to equip organizations with AI-driven learning and skill development features, fostering a workplace prepared for the future. Our award-winning Talent Experience Platform (TXP) is utilized by Global 2000 companies and significant government entities, such as NASSCOM, to effectively address curation and discovery challenges across diverse knowledge sources, both internal and external, on a global scale. Among our esteemed clientele are prominent names like HP, Dell, and Danone, alongside major financial institutions such as Standard Chartered Bank and Genpact. Embark on the journey of transforming learning and development in your organization today! Prepare yourself and your workforce for the evolving landscape of work!

Embrace enterprise agile management to unify and empower every level of your organization, enabling the creation and delivery of exceptional software. This framework is meticulously crafted to facilitate agile and lean software development from the very beginning. It allows for seamless scalability across various projects, workspaces, portfolios, locations, and teams. Enhance your decision-making processes through automated insights that span your entire software lifecycle. Foster collaboration among team members throughout the organization, as agility harnesses the expertise, processes, tools, and skills of your workforce. This approach can be implemented across your enterprise to engage stakeholders effectively, identify both business and product challenges, and elevate the quality of your software. Supporting methodologies such as Scrum, Kanban, XP, and SAFe® hybrid development, agility simplifies planning, tracking, and reporting for all teams, programs, portfolios, and the organization as a whole. Ultimately, adopting this mindset not only streamlines operations but also cultivates a culture of continuous improvement and adaptive learning.

Druva Data Security Cloud is a cutting-edge, SaaS-first data protection platform that empowers organizations to secure and recover data across public clouds, hybrid environments, SaaS applications, and endpoints with unmatched simplicity and speed. Built on a microservices-based architecture and equipped with a Gen AI-powered metadata neural network, Druva continuously assesses telemetry to detect and neutralize threats, enabling rapid ransomware recovery and incident response. The platform adopts a zero-trust security framework with immutable backups, verified authentication, and secure data availability, ensuring full compliance with industry-leading standards including SOC2 type II, HIPAA, FIPS 140-2, and FedRAMP ATO. Druva’s scalable cloud file system features global data deduplication and automated storage tiering to optimize performance and reduce storage costs. Users benefit from comprehensive API-first design that supports seamless integration with modern cloud tools, as well as advanced features like eDiscovery, sensitive data governance, legal hold, and managed data detection and response. Trusted by enterprises worldwide, Druva offers a flexible, consumption-based pricing model that eliminates vendor lock-in while delivering continuous innovation and assured business resilience. Customer testimonials highlight Druva’s robust uptime, ease of automation, and exceptional support during disaster recovery and ransomware events, making it a preferred choice for modern data security needs.

Simplesat offers a simple and enjoyable platform for customers to share their feedback regarding their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). With integrations available for platforms such as ConnectWise, Zendesk, Autotask, Salesforce, Freshdesk, and HubSpot, you can seamlessly gather customer satisfaction insights. Additionally, you can incorporate the customer survey into your email signature, allowing for direct feedback collection through Simplesat. This centralized storage of all feedback facilitates straightforward analysis and actionable insights for your team, enhancing your customer relationship management efforts. By streamlining the process, Simplesat empowers businesses to better understand their customers' needs and improve overall satisfaction levels.

Transform your Slack conversations into an efficient ticketing system through Halp, a modern help desk tailored for Slack enthusiasts. By improving the satisfaction and efficiency of your remote teams, Halp enables you to turn any message into a ticket simply by using an emoji, making the process intuitive and user-friendly. You can monitor your team's requests from various platforms, ensuring that no task is duplicated. With its powerful workflow engine and advanced machine learning features, Halp speeds up the handling of routine questions and tasks. Your colleagues are not just clients; they are peers, and fostering natural communication simplifies ticketing. Halp’s sophisticated Ticketing Platform is perfect for teams experiencing rapid growth, and for those using different ticketing solutions, we offer seamless integration with options like Zendesk, Jira, and many others. Discover the enhancements in efficiency and teamwork that Halp can infuse into your team’s operations, uplifting both morale and productivity along the way. In today’s fast-paced work environments, having a tool like Halp can significantly streamline processes and improve overall collaboration among team members.

netTerrain Logical merges the capabilities of an advanced drawing application with the efficiency of automated discovery tools. Say goodbye to the frustration of relying on outdated spreadsheets and disorganized Vizio diagrams, enabling quicker troubleshooting. This platform allows you to maintain control over your infrastructure and assets, preventing them from spiraling out of management. With access to both real-time and historical data, you can make informed decisions about your network. Furthermore, it seamlessly integrates with various tools and services, featuring a comprehensive suite of pre-built connectors for third-party applications like ServiceNow, along with a flexible and well-documented API for customization. Additionally, netTerrain offers a range of flexible licensing options, from on-premise solutions to cloud-based services, ensuring that there is a suitable choice available for every budget. This adaptability makes it an ideal solution for organizations of all sizes.

Our VoIP services are primarily focused on Europe, yet we operate in over 165 countries worldwide. At the core of our offerings is the Premium Plus package, which ensures you receive top-notch quality while enjoying competitive pricing. You can utilize a variety of number types for identification, such as Geographic, National, Toll-Free, UIFN, Mobile VoIP, and Elastic Pool numbers, among others. Additionally, we provide a SoftPhone solution and are excited to soon introduce new Roaming products to enhance your communication experience even further. This commitment to innovation reflects our dedication to meeting diverse customer needs.

ScalePad, which was formerly known as Warranty Master, provides an automated approach to effectively manage hardware, software, and warranty services. By becoming one of the over 8,000 partners, you can enhance your asset lifecycle management and gain vital insights that boost both productivity and profitability. Are you looking for an easy way to obtain in-depth insights on your hardware and software assets, including potential revenue streams, comparative asset data, and a comprehensive, sortable inventory? Watch our video to learn how ScalePad can streamline the asset management process for you! You can swiftly collect essential data from your integrations and handle both software and hardware together, minimizing downtime. Our easy-to-read reports are tailored for clarity, benefiting your team and clients alike while fostering stronger relationships through transparent and valuable information. With strong connections to manufacturers like Dell, HP, and Lenovo, ScalePad ensures that you have access to real-time, accurate, and updated data to keep you prepared for strategic decision-making. This cutting-edge platform is designed to evolve with your requirements, making it an indispensable resource for any organization aiming to enhance their asset management practices. By leveraging ScalePad's capabilities, you can significantly improve your operational efficiency and drive greater success within your organization.

Maintaining vigilance by your side, advanced security analytics are now available for your whole organization. With a modernized approach to SIEM, you can identify and neutralize threats before they inflict any harm. Microsoft Sentinel provides an expansive overview of your entire enterprise landscape. Leverage the power of the cloud and extensive intelligence derived from years of Microsoft’s security knowledge to enhance your defenses. The integration of artificial intelligence (AI) will expedite your threat detection and response processes, making them more effective. This innovation significantly lowers both the time and expenses associated with establishing and managing security infrastructure. You can dynamically adjust your security requirements to align with your needs while simultaneously cutting IT expenses. Gather data at a vast scale across all users, devices, and applications, whether on-site or across various cloud environments. By utilizing Microsoft's unmatched threat intelligence and analytical capabilities, you'll be able to pinpoint known threats and minimize false alarms. With decades of experience in cybersecurity, Microsoft equips you to investigate threats and monitor suspicious activities on a wide scale, ensuring robust protection for your organization. This comprehensive approach empowers you to stay ahead of potential risks while simplifying your security management.

For more than ten years, Five9 has dedicated itself entirely to developing cloud-based contact center software. It has established itself as a leader in the execution category within the Gartner Contact Center as a Service Magic Quadrant Leaders Quadrant. As a result of this recognition, Five9 has become the go-to choice for enterprise contact centers that require a trustworthy, secure, and scalable solution to meet their needs. This unwavering commitment to excellence has solidified Five9’s reputation in the industry.

Rublon provides a secure means for your employees to access your organization's servers, networks, and applications. By implementing multi-factor authentication, it simplifies the process of safeguarding your information and adhering to data protection laws like GDPR. Moreover, Rublon can be integrated throughout your organization, facilitating multi-factor authentication (MFA) for a wide range of platforms, including cloud applications, VPNs, servers, workstations, and both on-premise and internal applications. This comprehensive deployment ensures enhanced security across all facets of your digital infrastructure.