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What is KroLead?

KroLead is a specialized customer relationship management (CRM) tool crafted for small enterprises and sales teams that operate on Android devices, enabling them to manage leads efficiently through phone calls, WhatsApp communications, and persistent follow-ups. Users can organize their contacts by customizing various stages within a sales pipeline, keep detailed notes and logs of conversations, assign lead ownership, and schedule calls and additional actions with a robust 30-day planner that includes overdue notifications. Enhancing the user experience, the optional Call Pilot feature offers valuable context about callers and leads before a discussion, allowing users to quickly record call results with just one tap. Furthermore, the application supports WhatsApp message templates, product catalogs linked to specific leads, and provides functionality for importing and exporting data in CSV format, promoting seamless collaboration between team members and owners alike. Users benefit from offline access to essential lead information, which automatically syncs once connectivity is restored, and on compatible Android devices, they can also associate existing call recordings with lead entries, backing them up to Google Drive. Security measures are robust, featuring encrypted local storage and biometric lock options to safeguard sensitive data. New users can take advantage of a free one-month trial, after which continued access is offered for a fee per user seat, making KroLead a versatile and effective solution for enhancing customer relationship management and optimizing sales workflows. With its array of features and user-friendly design, KroLead stands out as a top choice for small businesses aiming to streamline their sales processes and improve customer engagement.

What is CallBack HVAC?

CallBack HVAC gives small HVAC companies a way to see and act on certain unanswered calls. It is a cloud dashboard for missed-call follow-up, not an answering service or field-service management system. When the company has a compatible phone route and approved provider sender, callers who reach a supported missed-call outcome can choose to receive a single text by pressing 1. The owner sees the resulting lead and any reply, then handles callbacks, scheduling and job outcomes. An unanswered call by itself does not guarantee a text; voicemail and caller choice affect the flow. The $149/month core software plan includes lead records, urgency notes, open/after-hours templates, follow-up status, and CSV export. It supports one owner reply for each inbound customer message. Team dispatch, invoicing, bulk marketing, native CRM sync, and automatic appointment booking are outside the core plan. AI CSR is a separate, reviewed pilot and is not activated automatically. The software trial is 14 days with no card required and starts once the email address is confirmed. Carrier registration and phone setup can consume that period. Buyers need their own provider account, approved texting number, compatible routing, consent, and a successful live test before customer use. Provider number, registration, calling, texting, and carrier fees are additional even during the software trial. Twilio is the standard setup; Telnyx or Plivo availability should be confirmed with CallBack HVAC before choosing either.

Media

Media

Integrations Supported

Google Drive

Integrations Supported

Twilio

API Availability

API Availability

Pricing Information

$8/user/month
New users can try KroLead free for one month. After the trial, access is sold per seat at $8 per 30 days outside India or ₹239 per 30 days in India. Annual plans are $72 per seat outside India and ₹2,868 per seat in India. Taxes and final subscription terms are confirmed in the app; AI credit packs are separate.
Free Trial Offered?

Pricing Information

$149/month
Core software: $149/month after a 14-day no-card trial starting after email confirmation. The trial runs during provider setup and carrier review. Customer use requires a paid provider account, approved texting number, registration, compatible routing, consent and a successful call-and-text test. Provider number, registration/campaign, call, text and carrier fees are separate, including during the software trial. Twilio is standard; confirm Telnyx or Plivo availability before choosing either. AI CSR pilots are separate.
Free Trial Offered?

Supported Platforms

Android

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

KroLead

Company Location

India

Company Website

www.krolead.com

Company Facts

Organization Name

CallBack HVAC

Date Founded

2026

Company Location

United States

Company Website

callbackhvac.com

Categories and Features

CRM

Not specified

Categories and Features

HVAC

Customer Database

SMS Marketing

2-Way Messaging
Contact Management
Message Personalization
Reporting/Analytics

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