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What is Ooma Office?

Ooma Office is a budget-friendly and user-friendly business VoIP solution that has received numerous accolades, making it suitable for companies of all sizes and easy to implement. With Ooma, businesses can access sophisticated voice and collaboration tools that can be customized to fit any workforce size, irrespective of the number of employees.

This service provides unlimited lines for businesses and features a straightforward setup process that does not require contracts or long-term commitments, allowing flexibility for users. As small businesses expand, Ooma facilitates the effortless scaling of their phone systems to accommodate growth.

Customers are presented with a range of hardware choices, including traditional analog phones, IP phones, or virtual services available through Mobile and Desktop applications. In addition, Ooma offers a comprehensive suite of business phone functionalities designed to deliver a smooth communication experience, including advanced tools such as virtual receptionists, ring groups, call parking, multi-site access, and more, all of which help small businesses project a larger presence. Furthermore, Ooma’s dedication to customer satisfaction ensures that users receive ongoing support and resources for optimizing their communication strategies.

Pricing

Price Starts At:
$19.95/month per user
Price Overview:
- Includes unlimited calls in the U.S. & Canada
- SMS/MMS messaging
- Virtual fax
- Free number transfer
- One FREE toll-free number + 500 minutes/month.

Screenshots and Video

Company Facts

Company Name:
Ooma
Date Founded:
2004
Company Location:
United States
Company Website:
www.ooma.com/office/
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Product Details

Deployment
SaaS
Windows
Mac
iPhone
Android
Training Options
Documentation Hub
Webinars
Video Library
Support
24 Hour Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Startup
Supported Languages
English

Ooma Office Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

More Ooma Office Categories

Ooma Office Customer Reviews

Write a Review
  • Reviewer Name: Lorinda W.
    Position: Front Office
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Phones!

    Date: Jun 28 2021
    Summary

    Basically, this phone system is easier than the traditional systems I have used in the past, and I have to mention that their customer support is amazing. I am rarely on hold when I have to call, and I've always been assisted in a timely and effective manner.

    Positive

    I love the virtual fax feature, the easy-to-use dashboard, the programmable buttons and the email voicemails.

    Negative

    When another call comes in while you are on the phone, there is a beep that sounds in your ear.

    Read More...
  • Reviewer Name: Robert S.
    Position: Assistant Principal
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Ooma Office

    Date: Nov 21 2020
    Summary

    I would recommend Ooma to any team looking to streamline their processes and increase efficiency during this pandemic.

    Positive

    I appreciated how quickly Ooma was ready to implement from order date to receipt date. As a result, my team lost almost no time at all waiting on the solution.

    Negative

    The customer service was unreliable and unavailable at times. It made troubleshooting rudimentary issues difficult.

    Read More...
  • Reviewer Name: Vanessa G.
    Position: Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Works very well for us

    Date: Jun 29 2020
    Summary

    We would recommend Ooma to other small and medium sized businesses. It has developed substantially since we began using it 5 years ago and continues to improve and add new functionality

    Positive

    Easy to manage and extend the functionality in house. System is very flexible. Reasonable cost. Customer support has always been very helpful

    Negative

    Mobile phone app is very poor, I've tried it a few times over the years and always given up. You do have to but

    Read More...
  • Ooma Office works great for our company. We're a small marketing firm (6 employees) and the Ooma Office business phone system works perfectly for our needs. It's cheaper than most other business phone systems and provides us all the features we need on a day-to-day basis. Highly recommend for small to medium sized businesses.