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What is Message Blink?

Message Blink is a native Salesforce messaging application designed to revolutionize how businesses communicate with customers through SMS and WhatsApp channels, all without leaving the Salesforce platform. It provides a unified inbox where users can send personalized texts, run large-scale SMS campaigns, and reply instantly, streamlining communication workflows for sales and service teams. The platform’s automation and scheduling capabilities enable the creation of SMS sequences and WhatsApp message workflows that trigger based on Salesforce data, dramatically reducing manual follow-up tasks. This results in improved response rates, higher customer engagement, and faster deal closures, as highlighted by multiple user success stories. Message Blink’s integration is smooth and requires minimal setup, allowing teams to start messaging customers efficiently within minutes. The app supports advanced features like appointment reminders, payment follow-ups, and cold outreach sequences that help businesses close deals faster. Trusted by leading global companies, it offers a reliable, scalable solution to unify customer communications across SMS and WhatsApp. Message Blink also includes a free 30-day trial with 100 SMS credits and no credit card requirement, making it easy to test and adopt. Its powerful automation reduces overhead, saves valuable time, and boosts overall team productivity. Ultimately, Message Blink empowers Salesforce users to engage smarter, communicate faster, and grow their business effectively.

What is 360 SMS APP?

360 SMS App is a 100% Salesforce- and Zoho-native, AI-powered digital engagement platform that helps businesses connect, converse, and convert across 15+ messaging channels—without leaving Salesforce. Trusted by 3,000+ businesses across 100+ countries, it’s been a proven name for 10+ years and maintains a 4.98/5 rating on Salesforce AppExchange. Unify every customer conversation in one Salesforce interface—SMS plus WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more. Teams can run true two-way messaging from Salesforce records, so sellers, marketers, and service reps never lose context. Every interaction is automatically captured and logged against Leads, Contacts, Accounts, Cases, Opportunities, and custom objects, creating a complete communication timeline that supports faster follow-ups, better handoffs, and cleaner reporting. Automation is at the core. Launch quickly with no-code tools for recurring messages, auto-replies, surveys, and drip campaigns. For more complex workflows, scale with Salesforce Flows, APIs, and integrations—trigger messages from record updates, stage changes, case milestones, or time-based events. This flexibility helps teams expand engagement without relying on developers for every new use case. AI and AI Agents improve productivity and outcomes at every stage of the journey. Use real-time language translation to respond instantly in a customer’s preferred language. AI-suggested replies help agents answer faster and more accurately, while message refinement and template quality scoring keep outreach clear, consistent, and compliant. Conversation intelligence delivers summaries, sentiment signals, key takeaways, and next-best-action recommendations, helping teams continuously optimize engagement. AI chatbots extend automation 24/7 by handling FAQs, qualifying leads, booking meetings, capturing structured data, and routing conversations to the right queue when human attention is needed—so response times stay low even after hour

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Integrations Supported

Salesforce
CRMJIO
WhatsApp
Zoho CRM

Integrations Supported

Salesforce
CRMJIO
WhatsApp
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$20 or $7 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sastorm Software LLC

Date Founded

2024

Company Location

United States

Company Website

www.messageblink.com

Company Facts

Organization Name

360 SMS APP

Date Founded

2012

Company Location

United States

Company Website

360smsapp.com

Categories and Features

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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